List of Brandchats Customers
Barcelona, 0822,
Spain
Since 2010, our global team of researchers has been studying Brandchats customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brandchats for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brandchats for Social Media Management include: MAPFRE Spain, a Spain based Insurance organisation with 11000 employees and revenues of $8.00 billion, Banco Sabadell, a Spain based Banking and Financial Services organisation with 18985 employees and revenues of $4.82 billion, Nintendo Iberica, a Spain based Distribution organisation with 87 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using Brandchats, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brandchats customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco Sabadell | Banking and Financial Services | 18985 | $4.8B | Spain | Brandchats | Brandchats | Social Media Management | 2011 | n/a |
In 2011, Banco Sabadell deployed Brandchats as its Social Media Management application in Spain. The bank used Brandchats for social listening and social CRM to monitor customer sentiment and to support marketing and communications teams during campaigns and reputation monitoring.
The Brandchats implementation centered on social listening and social CRM modules, enabling aggregated mention tracking, sentiment tagging, and engagement workflows for customer interactions. Configuration emphasis was on campaign monitoring to correlate social activity with marketing initiatives and on routing social enquiries into structured engagement queues rather than on back-office transaction processing.
Operational scope was concentrated on Banco Sabadell's marketing and communications functions within Spain, with usage oriented toward campaign teams and reputation monitoring workflows. The Social Media Management deployment supported day-to-day social monitoring and agent-facing engagement workstreams across those teams.
Rollout specifics and technical architecture are inferred from vendor materials and media mentions, and exact module configurations and integration points were not published. Specific performance metrics or quantified outcomes have not been disclosed, Brandchats is described in public sources as the bank's social listening and social CRM solution.
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MAPFRE Spain | Insurance | 11000 | $8.0B | Spain | Brandchats | Brandchats | Social Media Management | 2011 | n/a |
In 2011, MAPFRE Spain engaged Brandchats to deploy Brandchats as a Social Media Management application focused on social listening and campaign measurement. The engagement targeted tracking customer conversations and corporate reputation across digital channels to support marketing and communication use cases.
Implementation emphasized the Brandchats social listening and audience analytics functionality inferred from vendor product descriptions and media references. Configuration work centered on keyword monitoring, topic and sentiment detection, audience segmentation, and campaign-level measurement workflows, with dashboards and scheduled reporting configured for marketing stakeholders.
Operational scope covered MAPFRE Spain marketing and communications teams, where Brandchats was provisioned as a centralized channel for monitoring social conversations and informing campaign planning. Rollout and governance were organized around marketing reporting cycles, including configuration of listening taxonomies, user role access for communications and marketing staff, and handoff processes for campaign measurement and insights usage.
MAPFRE specific KPIs and quantitative outcomes were not publicly disclosed, limiting visibility into measurable benefits. Public sources and media references document Brandchats use for social listening and audience analytics within MAPFRE Spain.
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Nintendo Iberica | Distribution | 87 | $9M | Spain | Brandchats | Brandchats | Social Media Management | 2011 | n/a |
In 2011 Nintendo Iberica implemented Brandchats for Social Media Management to support marketing and consumer-insights functions in Spain, using the platform to monitor brand reputation, campaign performance, and influencer activity. Brandchats was engaged to provide social listening and audience-intelligence capabilities that centralized social monitoring across the company’s Spanish operations and fed insights into marketing and consumer-insights workflows.
Deployment focused on Brandchats social listening and audience profiling functionality, consistent with Brandchats vendor descriptions and third-party coverage. Functional usage included continuous social listening, audience segmentation and profiling, campaign performance monitoring, and influencer activity tracking, aligning with standard Social Media Management workflows for sentiment analysis, topic monitoring, and audience insight generation.
Operational coverage was scoped to Nintendo Iberica’s marketing and consumer-insights teams across Spain, with the application configured to deliver team-level reports and alerts and to supply intelligence for campaign planning and reputation management. No named system integrations or implementation partners were publicly disclosed, so integrations beyond Brandchats were not specified in available sources.
Governance centered on embedding Brandchats outputs into marketing and consumer-insights processes, with reporting workflows and audience profiles used to inform content and influencer engagement decisions. Module usage for social listening and audience profiling is inferred from public vendor materials and third-party coverage, and the implementation narrative links Nintendo Iberica Brandchats Social Media Management to marketing and consumer-insights business functions.
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