List of Brightpearl WMS Customers
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United States
Since 2010, our global team of researchers has been studying Brightpearl WMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightpearl WMS for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightpearl WMS for Workforce Management include: Fairfax & Favor, a United Kingdom based Retail organisation with 150 employees and revenues of $48.0 million, Natural Baby Shower, a United Kingdom based Retail organisation with 75 employees and revenues of $8.0 million, National Gardening Association, a United States based Professional Services organisation with 30 employees and revenues of $4.0 million, Bikebug, a Australia based Retail organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightpearl WMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightpearl WMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bikebug | Retail | 20 | $2M | Australia | Brightpearl | Brightpearl WMS | Workforce Management | 2022 | n/a |
In 2022 Bikebug deployed Brightpearl WMS to modernize fulfilment and in-store pickup workflows across its New South Wales retail and ecommerce operations. Brightpearl WMS was implemented as the companys Workforce Management application to centralize inventory allocation and coordinate store and warehouse fulfilment processes.
The implementation leveraged Brightpearl WMS multi warehouse features and warehouse automation capabilities to formalize pick, pack and fulfilment workflows, and to support in-store pickup orchestration. Configuration emphasized real time allocation across stores and warehouses and automation of routine order processing tasks, aligning WMS task management with retail floor operations and ecommerce order flows.
Operationally the rollout targeted retail staff, ecommerce order processing and warehouse activities within New South Wales, changing order routing and allocation procedures to reduce manual reconciliation. The WMS-enabled automation delivered around 25 percent savings in daily order processing time and improved shipping integrations and real time allocation across stores and warehouses to speed customer fulfilment.
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Fairfax & Favor | Retail | 150 | $48M | United Kingdom | Brightpearl | Brightpearl WMS | Workforce Management | 2019 | n/a |
In 2019 Fairfax & Favor implemented Brightpearl WMS to address warehouse inefficiency and to gain real-time inventory control for its UK-based luxury footwear operations. Fairfax & Favor implemented Brightpearl WMS, a Workforce Management solution, to centralize order tracking and fulfilment processes across its primary warehouse operation.
The Brightpearl WMS deployment focused on core warehouse capabilities typical of the Workforce Management category, including real-time inventory control, structured inventory counting workflows, and orchestrated order fulfilment and tracking. Configuration emphasized inventory cycle counting automation and pick and pack workflow standardization to reduce manual reconciliation and improve fulfilment accuracy.
Operational scope was concentrated on the companys UK warehouse and fulfilment business function, impacting warehouse operations, inventory control, and customer order fulfilment teams. Governance and process changes aligned warehouse procedures to the Brightpearl WMS workflows, which the company reports halved time spent on inventory counts and reduced fulfilment errors. The implementation also supported next-day delivery at scale during the COVID-19 lockdown, improving order throughput under peak constraints.
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National Gardening Association | Professional Services | 30 | $4M | United States | Brightpearl | Brightpearl WMS | Workforce Management | 2016 | n/a |
In 2016, National Gardening Association implemented Brightpearl WMS. The Brightpearl WMS deployment was positioned within the Workforce Management category to manage warehouse labor coordination alongside inventory and fulfillment activities, establishing a clear Company Brightpearl WMS Workforce Management relationship supporting e-commerce operations.
Implementation centered on inventory and warehouse management capabilities within Brightpearl WMS, configured to support order fulfillment workflows and workforce task orchestration for picking, packing, and shipping. Configuration work included mapping inventory control, stock allocation, and fulfillment queues to operational roles and shift responsibilities, aligning system processes with day to day fulfillment tasks.
The Brightpearl WMS instance was integrated with a Shopify front end and a UPS Shipping application, and custom scripting interfaces were developed using REST APIs to synchronize catalog, order, and shipping data. These integrations connected e-commerce order capture to inventory availability, warehouse task queues, and carrier label generation, impacting IT, e-commerce operations, and fulfillment teams.
Operational ownership and delivery were executed in house by the Database Administrator who transitioned a PHP based catalog site to Shopify, Brightpearl, and the UPS Shipping app and developed the REST API scripts prior to the 2016 go live. The implementation supported continued catalog e-commerce operations that were producing approximately $1M per year.
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Retail | 75 | $8M | United Kingdom | Brightpearl | Brightpearl WMS | Workforce Management | 2013 | n/a |
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