List of Brightree Retail POS Customers
San Diego, 92123, CA,
United States
Since 2010, our global team of researchers has been studying Brightree Retail POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightree Retail POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightree Retail POS for Point Of Sale include: Lehigh Valley Health Network, a United States based Healthcare organisation with 18000 employees and revenues of $4.10 billion, Nationwide Medical, a United States based Healthcare organisation with 120 employees and revenues of $25.0 million, Nunn'S Home Medical Equipment United States, a United States based Healthcare organisation with 12 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightree Retail POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightree Retail POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lehigh Valley Health Network | Healthcare | 18000 | $4.1B | United States | ResMed | Brightree Retail POS | Point Of Sale | 2020 | n/a |
In 2020, Lehigh Valley Health Network deployed Brightree Retail POS as part of a broader Brightree pharmacy and billing solution for its pharmacy operations. The deployment aligns with the Point Of Sale category and is associated with Lehigh Valley Pharmacy Services retail pharmacy locations where in-person transactions and storefront workflows are central to operations.
The implementation consolidated pharmacy dispensing and billing capabilities with retail point of sale functionality, combining pharmacy and billing solution workflows with Brightree Retail POS capabilities for checkout, inventory control, and store-level sales capture. Configuration work emphasized claims submission automation and billing and accounts receivable processes, reflecting category-aligned capabilities such as transaction routing, payment acceptance, and sales reporting.
Operationally the system was applied to pharmacy and revenue cycle functions within Lehigh Valley Pharmacy Services and its retail pharmacy sites, integrating pharmacy dispensing workflows with claims processing and AR management. The deployment narrative indicates the application supported end-to-end pharmacy billing and retail transaction processing across pharmacy and revenue cycle teams without naming third party integrations.
Governance and process changes focused on streamlining pharmacy workflows and claims processing to improve collections and receivables management. Improvements in claims processing efficiency and reductions in DSO and AR were reported as of February 2024, consistent with the stated objectives of the Brightree pharmacy and billing solution and inferred Brightree Retail POS usage for retail checkout.
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Nationwide Medical | Healthcare | 120 | $25M | United States | ResMed | Brightree Retail POS | Point Of Sale | 2014 | n/a |
In 2014, Nationwide Medical implemented Brightree Retail POS alongside Brightree Patient Collections to strengthen patient billing and payment processing. Brightree Retail POS is a Point Of Sale application deployed to support in-person supply and CPAP retail transactions and to align retail sales with patient accounts.
The implementation emphasized payment capture and collections functionality, with explicit configuration of patient billing routines, AutoPAY automatic payment setup, and inbound IVR payment capabilities documented in the Brightree case study. Brightree Retail POS transaction workflows were configured to associate retail purchases with patient account balances, support payment reconciliation, and feed collections records.
Architecturally the rollout centralized payment capture across channels, integrating point of sale transaction processing with inbound IVR and automated payment streams within the Brightree collections environment to maintain a consistent collections ledger. Operational coverage described in the case study is U.S. focused and aligns with Nationwide Medicals CPAP and respiratory supplies business, covering both retail counter sales and patient billing operations.
Governance and process changes included reallocation of staff away from manual payment collection toward other operational tasks, and the organization documented reduced call volumes as a result of IVR and AutoPAY capabilities. The case study centers on collections and billing process improvements delivered through Brightree Retail POS together with Brightree Patient Collections.
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Nunn'S Home Medical Equipment United States | Healthcare | 12 | $3M | United States | ResMed | Brightree Retail POS | Point Of Sale | 2023 | n/a |
In 2023, Nunn's Home Medical Equipment implemented Brightree Retail POS to support its retail and home-medical sales operations, and concurrently deployed Brightree’s resupply SNAP to automate rePAP outreach and scale patient setups. The Brightree Retail POS deployment is positioned to handle Point Of Sale transaction processing and inventory workflows that support bedside and walk-in retail orders alongside resupply activities.
Brightree’s resupply SNAP was used to automate rePAP outreach, orchestrating scripted patient contact, enrollment workflows, and setup scheduling to increase monthly patient setups. Within the Brightree platform the implementation connected resupply outreach automation to the same operational record set used for order capture and fulfillment, enabling coordinated workflow between retail transactions and patient device resupply.
Operational scope focused on Nunn's patient outreach and retail operations, affecting front-line clinicians and sales staff responsible for device setup and resupply. Governance changes emphasized automated outreach sequencing and standardized setup procedures, shifting manual outreach tasks into scheduled, system-driven workflows managed through Brightree.
A Brightree case study reports that the resupply and outreach automation achieved large increases in monthly setups and efficiency, with growth continuing through 2025, indicating sustained operational scaling tied to the Brightree Retail POS and resupply SNAP implementations.
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