List of Broadcom DX APM Customers
Palo Alto, 9430, CA,
United States
Since 2010, our global team of researchers has been studying Broadcom DX APM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Broadcom DX APM for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Broadcom DX APM for Application Performance Management include: Royal Caribbean Group, a United States based Leisure and Hospitality organisation with 105950 employees and revenues of $16.49 billion, Bancolombia, a Colombia based Banking and Financial Services organisation with 23113 employees and revenues of $3.47 billion, Banrural, a Guatemala based Banking and Financial Services organisation with 10000 employees and revenues of $770.0 million and many others.
Contact us if you need a completed and verified list of companies using Broadcom DX APM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Broadcom DX APM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bancolombia | Banking and Financial Services | 23113 | $3.5B | Colombia | Broadcom | Broadcom DX APM | Application Performance Management | 2011 | n/a |
In 2011, Bancolombia implemented Broadcom DX APM to shift monitoring focus from component and infrastructure metrics to user-experience and transaction-based monitoring for its digital banking services in Colombia. The implementation leveraged Application Performance Management capabilities to instrument customer-facing channels and backend transaction flows across the bank's digital estate.
The deployment emphasized user-experience monitoring and end-to-end transaction tracing, providing real-time visibility into transaction success, latency, and error conditions. Broadcom DX APM was configured to capture transaction contextualization and to surface slowdowns at the business transaction level rather than only at individual components.
Bancolombia ran a pilot in 2011 and completed a production rollout in approximately six months, reflecting a phased deployment approach from pilot to full production. The architecture centered on distributed instrumentation and a centralized APM console for application operations, enabling operational teams to correlate service-level issues with transaction traces.
Governance and operational workflows shifted toward transaction-centric incident triage and monitoring, embedding APM outputs into application operations and incident response processes. The implementation improved real-time visibility into transactions and sped diagnosis of slowdowns to protect customer experience.
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Banrural | Banking and Financial Services | 10000 | $770M | Guatemala | Broadcom | Broadcom DX APM | Application Performance Management | 2016 | n/a |
In 2016, Banrural implemented CA APM 10 as part of a deployment of Broadcom DX APM to monitor its online banking platform and transactional services for retail customers in Guatemala. The engagement is categorized under Application Performance Management and targeted an environment supporting approximately 350,000 active users at the time, focusing on digital channel availability and transaction visibility.
The implementation instrumented the online banking environment to capture end-to-end transaction tracing and application-level diagnostics, using CA APM 10 to surface failed transactions and application faults more rapidly. Broadcom DX APM was configured for transaction instrumentation and diagnostics workflows typical of Application Performance Management deployments, enabling faster fault isolation and shorter time-to-diagnosis for application incidents.
Operational coverage emphasized digital channels and transactional services used by retail banking, with monitoring data consumed by IT operations and application support teams to prioritize incident response and troubleshooting. The deployment centered on real-user and transaction-level instrumentation across the online banking stack, aligning monitoring outputs with incident management and operational runbook activities.
Case materials from CA World 2016 report that CA APM 10 allowed Banrural to detect failed transactions faster and reduce time-to-diagnosis, strengthening service availability for customer-facing digital channels. The narrative focuses on instrumentation, diagnostics, and operational adoption within Application Performance Management for Banrural’s online banking services.
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Royal Caribbean Group | Leisure and Hospitality | 105950 | $16.5B | United States | Broadcom | Broadcom DX APM | Application Performance Management | 2012 | n/a |
In 2012 Royal Caribbean Group deployed Broadcom DX APM to instrument and monitor its application estate, targeting improved guest-facing services and onboard IT operations within the United States. The implementation is categorized under Application Performance Management and was explicitly scoped to support fleet operational needs across passenger services and shipboard IT teams.
The deployment covered 35 ships, establishing a fleet-wide monitoring footprint that tied shipboard application telemetry into a centralized APM environment. Broadcom DX APM was configured to provide correlated performance visibility across application tiers, enabling transaction-level tracing and consolidated dashboards for operations teams, which aligns with standard Application Performance Management capabilities.
Functional capabilities implemented included user experience visibility and server-side transaction tracing, centralized alerting and visualization, and automated root cause analysis workflows to surface application issues before they impacted guests. Broadcom DX APM served as the primary tool for correlating guest-experience incidents with underlying application and infrastructure signals, supporting incident detection and faster resolution across onboard IT and guest services.
Governance and rollout emphasized operationalization at the ship level, with monitoring outputs directed to central IT and guest-experience operations teams in the United States. The program was intended to accelerate service availability and transformation by improving detection and resolution of application issues prior to guest impact, with Broadcom DX APM established as the enterprise Application Performance Management platform for the fleet.
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