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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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List of BSD Technologies Auto Dialer Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Simplified Learning Solutions India Education 25 $2M India BSD Technologies BSD Technologies Auto Dialer Call Center 2021 n/a
In 2021, Simplified Learning Solutions India deployed BSD Technologies Auto Dialer as its Call Center platform to formalize telesales and customer feedback handling. The initial engagement paired BSD Technologies Auto Dialer with the BeTyphon mobile CRM to centralize call intake, lead capture and feedback logging across the organization in India. The implementation used BSD Technologies Auto Dialer IVR and missed-call handling modules together with BeTyphon mobile CRM for lead management, call outcome tracking and callback orchestration. Configuration focused on call routing rules, automated outbound dialing sequences and mobile CRM record creation to support telesales workflows and customer feedback cycles. Operational integration linked call events from BSD Technologies Auto Dialer into BeTyphon mobile CRM so that telesales teams could follow standardized lead workflows and close feedback loops. Governance emphasized call management processes and lead tracking, and per the vendor testimonial the deployment increased inbound call efficiency and conversion rates.
Tourista International India Leisure and Hospitality 25 $1M India BSD Technologies BSD Technologies Auto Dialer Call Center 2021 n/a
In 2021, Tourista International India deployed BSD Technologies Auto Dialer in a Call Center environment to support high volumes of inbound and outbound travel and visa customer calls across its India operations. The deployment used BSD Technologies cloud telephony as the core platform and was positioned to improve conversational throughput and inbound routing for a small hospitality services operator. The implementation combined BSD Technologies Auto Dialer with IVR capabilities and BeTyphon lead-management functionality, implementing automated dialing, interactive voice response flows, and lead capture workflows. Configuration efforts focused on call routing rules, queue management, and lead disposition processes to accelerate agent handling and streamline follow up on travel and visa enquiries. Operational integration linked the cloud telephony dialer and IVR with BeTyphon lead-management so that inbound calls, outbound campaigns, and lead records were coordinated, enabling handoffs between customer support and sales workflows. The solution supported both inbound service calls and outbound outreach, impacting customer support and lead conversion processes within the organization. Governance centered on establishing centralized call routing and lead disposition workflows to ensure consistent treatment of travel and visa cases, and to enable more efficient agent tasking. According to the vendor page, the deployment reduced call handling time and improved call routing and lead conversion in India, reflecting the practical outcomes reported by the implementer.
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Buyer Intent: Companies Evaluating BSD Technologies Auto Dialer

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FAQ - APPS RUN THE WORLD BSD Technologies Auto Dialer Coverage

BSD Technologies Auto Dialer is a Call Center solution from BSD Technologies.

Companies worldwide use BSD Technologies Auto Dialer, from small firms to large enterprises across 21+ industries.

Organizations such as Simplified Learning Solutions India and Tourista International India are recorded users of BSD Technologies Auto Dialer for Call Center.

Companies using BSD Technologies Auto Dialer are most concentrated in Education and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using BSD Technologies Auto Dialer are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BSD Technologies Auto Dialer across Americas, EMEA, and APAC.

Companies using BSD Technologies Auto Dialer range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of BSD Technologies Auto Dialer include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BSD Technologies Auto Dialer customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.