List of BugHerd Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying BugHerd customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BugHerd for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BugHerd for Collaboration include: Intact Financial, a Canada based Insurance organisation with 31000 employees and revenues of $18.49 billion, Nestle Brazil, a Brazil based Consumer Packaged Goods organisation with 32000 employees and revenues of $11.80 billion, Chevron Singapore, a Singapore based Oil, Gas and Chemicals organisation with 1100 employees and revenues of $4.50 billion, Kellyconnect, a United States based Professional Services organisation with 5570 employees and revenues of $4.33 billion, Western Union, a United States based Banking and Financial Services organisation with 9100 employees and revenues of $4.21 billion and many others.
Contact us if you need a completed and verified list of companies using BugHerd, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BugHerd customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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24/7 Travel Stores | Retail | 100 | $50M | United States | BugHerd | BugHerd | Collaboration | 2022 | n/a |
In 2022, 24/7 Travel Stores deployed BugHerd as a Collaboration application on their public website to capture visual feedback and routable website issues. 24/7 Travel Stores uses BugHerd Collaboration to centralize web issue reporting for web operations, marketing, and UX workflows, linking on-page annotations to tracked tasks. The BugHerd implementation surfaces annotated screenshots, browser context, and a task board style backlog that align with standard collaboration and issue management functionality.
The deployment focused on embedding the BugHerd feedback widget into site pages to enable in-context issue capture, triage, and assignment, with configurable labels and activity logs to support a ticketed workflow. Operational coverage centers on site maintenance and content change requests, with role based assignments and status transitions to coordinate QA and development handoffs. Governance emphasized structured triage and acceptance steps for website fixes, formalizing cross functional workflows around captured site issues without referencing named integrations.
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449 Recovery | Healthcare | 25 | $3M | United States | BugHerd | BugHerd | Collaboration | 2018 | n/a |
In 2018, 449 Recovery implemented BugHerd on its public website to capture visual feedback and track front end issues, using BugHerd as a Collaboration application. The deployment is web based and embeds a feedback widget in site pages so staff and visitors can pin annotations, attach screenshots, and create tracked issues directly from the site.
Functional capabilities aligned with the deployment include screenshot capture, on page annotations, issue tagging, comment threads, and task assignment into a centralized issue board managed within BugHerd. Operational ownership sits with web and communications functions inside the 25 person organization, and governance has been kept lightweight with structured triage, priority labeling, and developer handoff workflows to manage site maintenance and content updates.
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A.R.T. Vending United States | Retail | 10 | $1M | United States | BugHerd | BugHerd | Collaboration | 2023 | n/a |
In 2023, A.R.T. Vending United States implemented BugHerd on their website as a focused Collaboration deployment. The deployment uses the BugHerd site widget to capture annotated visual feedback and browser-based screenshots directly from the public-facing site, establishing a web-native capture point for website issues and content change requests.
Configuration emphasizes standard BugHerd capabilities for issue reporting, in-line annotations, task creation, tagging, priority and status fields, and owner assignment, aligning the Collaboration application to day-to-day website maintenance. Operational scope covers marketing and operations staff responsible for content and storefront upkeep, with governance defined through triage and assignment workflows and a lightweight validation step before tasks are closed, reflecting a compact Collaboration implementation appropriate for a 10 person retail organization.
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Able New Zealand | Non Profit | 40 | $3M | New Zealand | BugHerd | BugHerd | Collaboration | 2014 | n/a |
In 2014, Able New Zealand implemented BugHerd on their website. BugHerd is deployed as a Collaboration application to capture in-context visual feedback and convert page-level reports into tracked work items, aligning web feedback with a central issue queue.
The implementation is centered on the web-embedded BugHerd widget and the vendor-hosted project board, using in-page annotations, screenshot capture, comment threads, assignee and status fields to manage defects and content requests. Functional capabilities implemented include issue reporting, annotated screenshots, task assignment, status tracking, and threaded discussion, which are used by content editors, designers and developers to coordinate fixes. Governance was organized around a triage workflow inside BugHerd project boards to route issues to the appropriate team and maintain a record of site change requests and resolutions.
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Advantage Air Australia | Manufacturing | 128 | $25M | Australia | BugHerd | BugHerd | Collaboration | 2017 | n/a |
In 2017 Advantage Air Australia implemented BugHerd as a website-focused Collaboration tool to capture visual feedback and track web defects directly from pages on their public site. The deployment centers on BugHerd embedded on the company website, providing a lightweight, in-context channel for stakeholders to file annotated issues that feed into a centralized task list for web maintenance and content updates.
The implementation uses core BugHerd capabilities, including the front-end feedback widget, screenshot annotation, automatic page and browser context capture, task creation with assignment and status fields, and threaded comments for stakeholder clarification. Configuration emphasizes task board organization, tagging and priority markers to align web issues with ongoing development sprints and content publishing workflows.
Operational coverage spans web development, marketing, and customer support teams within Advantage Air Australia, with governance organized around a triage workflow that routes submitted BugHerd tasks to the appropriate team for resolution. The Advantage Air Australia BugHerd Collaboration deployment supports structured acceptance checkpoints and transparent issue ownership, keeping website QA and content change requests traceable from reporter to resolver.
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Media | 10 | $1M | South Africa | BugHerd | BugHerd | Collaboration | 2019 | n/a |
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Manufacturing | 1400 | $220M | United States | BugHerd | BugHerd | Collaboration | 2021 | n/a |
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Transportation | 5991 | $2.5B | United States | BugHerd | BugHerd | Collaboration | 2024 | n/a |
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Professional Services | 10 | $1M | Australia | BugHerd | BugHerd | Collaboration | 2023 | n/a |
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Life Sciences | 1500 | $330M | United States | BugHerd | BugHerd | Collaboration | 2024 | n/a |
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Buyer Intent: Companies Evaluating BugHerd
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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