List of Cadebill CRM Customers
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Since 2010, our global team of researchers has been studying Cadebill CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cadebill CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cadebill CRM for CRM include: KDDI, a Japan based Communications organisation with 64636 employees and revenues of $38.68 billion, NiCE, a Israel based Professional Services organisation with 8726 employees and revenues of $2.73 billion, Masergy Communications, a Comcast Business Company, a United States based Professional Services organisation with 700 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Cadebill CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cadebill CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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KDDI | Communications | 64636 | $38.7B | Japan | MCL Systems | Cadebill CRM | CRM | 2018 | n/a |
In 2018, KDDI implemented Cadebill CRM to support interconnect billing, vendor management, route management and least-cost-routing across its Japan, United States and Europe operations. The Cadebill CRM deployment is described by the vendor as focused on CRM billing and process areas, and the implementation year 2018 is associated with the customer listing for KDDI.
The implementation centers on modules for interconnect billing, vendor management and route management, with explicit use of least-cost-routing capabilities. CRM module usage is inferred from the vendor customer listing and aligns with standard CRM workflows for partner and vendor lifecycle management, billing workflows and route optimization control.
Operational coverage spans Japan, EMEA and US regions, with the application positioned within KDDI billing and process domains for interconnect settlements and route provisioning. The deployment architecture is organized to manage multi-region interconnect flows and vendor contracts while providing a unified application instance for billing and routing orchestration.
Governance and rollout focused on integrating Cadebill CRM into KDDI billing and vendor management processes, coordinating changes across interconnect, route planning and settlement teams. The narrative links the company KDDI, the application Cadebill CRM and the Apps Category CRM to functional business functions including interconnect billing, vendor management and route least-cost-routing.
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Masergy Communications, a Comcast Business Company | Professional Services | 700 | $300M | United States | MCL Systems | Cadebill CRM | CRM | 2021 | n/a |
In 2021, Masergy Communications, a Comcast Business Company, implemented Cadebill CRM. Cadebill CRM, categorized as CRM, is used to support billing, order-to-cash and billing date management for Masergy’s UC, SD-WAN and CCaaS service delivery.
The deployment targets the CRM and billing process area with operational coverage cited as United States with global applicability in Masergy operations and job descriptions. Module usage is focused on billing and CRM capabilities, this module mapping is inferred from Masergy job postings that reference Cadebill alongside billing and order-to-cash responsibilities. Configuration emphasis described in source materials aligns Cadebill CRM to billing orchestration, billing date control and order-to-cash workflow support for cloud and network service offerings.
Operationally Cadebill CRM is positioned to manage billing lifecycle functions within Masergy service operations and commercial teams, reflecting its role in customer order fulfillment and revenue capture processes as described in internal job listings. Details on governance, rollout sequencing and implementation partners were not specified in the source, and the implementation year and module assignments are estimated from the referenced job postings.
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NiCE | Professional Services | 8726 | $2.7B | Israel | MCL Systems | Cadebill CRM | CRM | 2016 | n/a |
In 2016, NiCE implemented Cadebill CRM to support customer care and contact-center billing workflows. The deployment was organized against the CRM category, with the vendor listing indicating extensions into billing and customer portal EBPP functionality for the customer care process area, covering United States and global operations.
The implementation combined Cadebill CRM's CRM functionality with billing and EBPP capabilities, configured to capture billing events originating from contact-center interactions, generate invoices, and present statements through a customer-facing portal. CRM workflows were adapted for contact-center agents to surface billing status, invoice lookup and case-linked billing records to drive customer care and billing inquiry handling.
Integrations explicitly noted include NICE inContact for contact-center billing integrations, enabling synchronization between interaction records and billing records. Governance and operational controls focused on billing workflow orchestration and portal access management to support customer care teams in the United States and globally.
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