List of Calldrip Customers
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United States
Since 2010, our global team of researchers has been studying Calldrip customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Calldrip for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Calldrip for Collaboration include: Hyundai Motors America, a United States based Automotive organisation with 2000 employees and revenues of $30.00 billion, Louwman Group, a Netherlands based Manufacturing organisation with 4000 employees and revenues of $2.20 billion, Ligier Store Doesburg Netherlands, a Netherlands based Automotive organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Calldrip, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Calldrip customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hyundai Motors America | Automotive | 2000 | $30.0B | United States | Calldrip | Calldrip | Collaboration | 2018 | Trilogy |
In 2018, Hyundai Motors America implemented Calldrip as part of its Shopper Contact program to deliver rapid lead response for dealer leads. Calldrip was deployed as a Collaboration application to support automotive CRM and lead response workflows across Hyundai dealers in the United States.
The Calldrip implementation centered on near real time lead engagement capabilities, including automated lead intake mapping, SLA driven response orchestration, agent availability and callback scheduling to accelerate first contact. Configuration work emphasized lead to agent routing and handoff workflows that align with dealer sales processes, leveraging Collaboration functionality to coordinate phone connects and agent interactions.
Trilogy served as the portal and integration partner responsible for enrollment and delivery, operating the enrollment portal and integrating delivery pipelines into the Shopper Contact program. Operational coverage was dealer focused within the United States, and the implementation interfaced with dealer lead routing and CRM related processes to ensure timely lead distribution.
Program governance used centralized enrollment and delivery controls via Trilogy's portal to standardize dealer onboarding and participation in Shopper Contact. Program materials cite that Hyundai dealers saw close rate improvements after adoption, as reported in the source documentation.
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Ligier Store Doesburg Netherlands | Automotive | 10 | $2M | Netherlands | Calldrip | Calldrip | Collaboration | 2023 | n/a |
In 2023, Ligier Store Doesburg Netherlands implemented Calldrip as a Collaboration tool to accelerate inbound lead response for automotive sales. The deployment integrated Calldrip with Walcu lead-management flows to trigger instant outbound calls, SMS and WhatsApp follow-ups for CRM and lead response across the dealership in the Netherlands.
Calldrip was configured to serve as a rapid lead response engine with automated follow-up flows, reflecting module usage described on the Walcu site. The implementation mapped Walcu lead events to Calldrip trigger actions so that new leads generated in Walcu automatically initiated real-time outbound voice connections and follow-up messaging sequences across SMS and WhatsApp.
Operationally the implementation focused on the sales function, embedding Calldrip-driven contact attempts into existing CRM and lead response workflows managed in Walcu. Integration logic was orchestrated within Walcu lead-management flows to centralize initial contact and automated follow-ups, and Ligier Store Doesburg reported using Walcu with Calldrip flows for about a year as of March 2024.
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Louwman Group | Manufacturing | 4000 | $2.2B | Netherlands | Calldrip | Calldrip | Collaboration | 2024 | DCDW (Digital Car Dealer Workshop) |
In 2024 Louwman Group implemented Calldrip, deploying Calldrip in the Collaboration category to manage importeur leads, dealership leads and inbound phone handling for the Louwman Dealer Group in the Netherlands. The deployment focuses on rapid lead response workflows, inbound call capture and routing into CRM/lead response pipelines, and embedded coaching workflows for dealer staff. Business functions impacted include dealership sales, business development center operations, and phone based customer engagement, with Calldrip instrumenting lead capture and first contact orchestration.
The implementation was performed with DCDW Digital Car Dealer Workshop, which provided configuration, integration and operational services and provisioned Carmen BDC for overflow handling. Calldrip was integrated into CRM/lead response processes so inbound interactions and captured leads flow into dealer CRM queues and escalate to Carmen BDC for BDC overflow when configured thresholds are reached. Governance and operational handover emphasized dealer BDC adoption, coaching cadence embedded in platform configuration, and DCDW Carmen BDC as the designated overflow service for ongoing operational coverage.
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