List of Calltrak Customers
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Since 2010, our global team of researchers has been studying Calltrak customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Calltrak for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Calltrak for Call Tracking and Recording include: Splash RV Resort, a United States based Leisure and Hospitality organisation with 420 employees and revenues of $105.0 million, North Myrtle Beach RV Resort & Dry Dock Marina, a United States based Leisure and Hospitality organisation with 210 employees and revenues of $53.0 million, Riveredge Rv Park, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Calltrak, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Calltrak customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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North Myrtle Beach RV Resort & Dry Dock Marina | Leisure and Hospitality | 210 | $53M | United States | Calltrak | Calltrak | Call Tracking and Recording | 2024 | n/a |
In 2024 North Myrtle Beach RV Resort & Dry Dock Marina implemented Calltrak for Call Tracking and Recording, following evaluation of integrations available in the Staylist marketplace. The implementation is positioned alongside the resort's Staylist property management system which consolidates bookings and supports reservations and operations CRM workflows in the United States.
Calltrak was configured to deliver core Call Tracking and Recording capabilities, including call-level attribution, call recording, call tagging, and basic call analytics to support reservations and operations teams. Configuration work centered on provisioning tracking numbers, call routing, and grouping call metadata to align with reservation inquiry workflows.
Integration planning referenced Staylist integration capabilities, enabling Calltrak to feed call activity into the resort's Staylist-based reservations and operations processes. Operational coverage targeted reservations and operations staff, with call recordings and call attribution intended to surface in booking-related reporting and staff workflow screens used by front desk and reservations agents.
Governance focused on operationalizing call handling within existing reservations and operations processes, establishing configuration controls for tracking numbers and recording settings, and creating reporting dashboards that link call activity to bookings-related workflows. The narrative is grounded in Calltrak's appearance in Staylist's integrations marketplace and the resort's documented use of Staylist for PMS and operations.
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Riveredge Rv Park | Leisure and Hospitality | 10 | $1M | United States | Calltrak | Calltrak | Call Tracking and Recording | 2024 | n/a |
In 2024, Riveredge RV Park implemented Calltrak, a Call Tracking and Recording application to reduce missed booking calls and deliver AI-powered call analytics and dynamic tracking numbers for marketing ROI measurement. The deployment targeted the hospitality reservations and marketing attribution use case at Riveredge RV Park in Pigeon Forge, TN, concentrating on inbound booking calls and attribution of ad spend.
The implementation leveraged Calltrak functionality for dynamic number insertion and AI call analytics alongside core call recording and routing capabilities common to Call Tracking and Recording systems. Configuration included dynamic number pools assigned to digital channels and paid media, real-time transcription and conversational analytics to classify inbound calls for reservation intent, and call recording for quality assurance and compliance.
Operationally the solution was provisioned as a cloud-hosted service with dynamic tracking numbers embedded across the website and marketing channels, and call flows configured to prioritize reservations handling. Integration touchpoints were oriented to reservations workflows and marketing attribution processes to enable booking capture and campaign-level call attribution without naming specific CRM products.
Governance and process changes included updated call-handling procedures and measurement routines to reduce missed calls and operationalize call data for marketing decisions. Riveredge reported a 30% increase in bookings and over $2,000 in reduced wasted ad spend following the Calltrak implementation, reinforcing reservations and marketing attribution capabilities for the small hospitality operator.
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Splash RV Resort | Leisure and Hospitality | 420 | $105M | United States | Calltrak | Calltrak | Call Tracking and Recording | 2024 | n/a |
In 2024, Splash RV Resort is recorded as adopting Calltrak for Call Tracking and Recording, an inference drawn from Calltrak appearing among Staylist integrations. This linkage places the company, the Calltrak application, and the Call Tracking and Recording category within the same implementation narrative for a United States leisure and hospitality operator.
Splash RV Resort adopted Staylist to accelerate go live and to gain real time occupancy and revenue data, explicitly improving reservations and operational oversight for reservations and marketing CRM workflows. The Staylist deployment centralized occupancy and revenue feeds for reservations and revenue management teams, increasing operational visibility across resort operations. Calltrak is inferred to be part of this deployment as the Call Tracking and Recording component aligned to call attribution, recording, and call analytics use cases supporting reservations and marketing.
The recorded scope emphasizes reservations and marketing functions and CRM related workflows in the United States, with Calltrak captured as an inferred customer win tied to Staylist integration. Governance and rollout specifics are not detailed in the source, therefore the narrative preserves the inference status while documenting the relationship between Splash RV Resort, Calltrak, and Call Tracking and Recording for GTM, ABM, and competitive intelligence use.
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