List of Carbyne Translation Customers
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United States
Since 2010, our global team of researchers has been studying Carbyne Translation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Carbyne Translation for Speech Recognition AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Carbyne Translation for Speech Recognition AI include: County of Charleston, a United States based Government organisation with 2200 employees and revenues of $440.0 million, City Of Lawton United States, a United States based Government organisation with 700 employees and revenues of $436.0 million, Orleans Parish Communication District United States, a United States based Government organisation with 140 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using Carbyne Translation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Lawton United States | Government | 700 | $436M | United States | Carbyne | Carbyne Translation | Speech Recognition AI | 2024 | n/a |
In 2024, City Of Lawton United States selected Carbyne APEX to upgrade its 911 call-handling with advanced transcription and translation capabilities. The purchase explicitly includes the Carbyne Translation application, categorized as Speech Recognition AI, and the vendor announcement documents an implementation timeline with an estimated go-live in 2025. The program targets the municipal emergency call center in Lawton, Oklahoma to better serve residents through real-time language support during emergency intake.
Implementation scope centers on NG911 call-handling integration via Carbyne APEX, with Carbyne Translation providing live speech-to-text transcription and multi-language translation modules to support emergency dispatch workflows. Functional coverage is focused on call intake transcription, automated translation presented to dispatch personnel, and retention of transcribed records to support incident documentation, aligning with Speech Recognition AI capabilities for emergency communications. Governance and rollout are aligned to the vendor timeline, with phased activation of the Carbyne Translation capabilities across the city 911 operations during 2025.
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County of Charleston | Government | 2200 | $440M | United States | Carbyne | Carbyne Translation | Speech Recognition AI | 2025 | n/a |
In 2025, Charleston County implemented Carbyne Translation as part of a deployment of Carbyne APEX to modernize 911 call handling at the Charleston County Consolidated Emergency Communications Center. Carbyne Translation is cataloged in the Speech Recognition AI category and was introduced to deliver real time transcription and automatic translation for non English callers across Charleston County, South Carolina.
Deployment emphasized real time speech to text transcription, automated language detection, and bidirectional translation embedded into emergency call handling workflows to support triage and responder situational awareness. Functional modules implemented included live transcription, automated translation, and contextual caller metadata capture to surface language and call context to dispatchers, with the Carbyne APEX environment providing the operational platform for these Speech Recognition AI capabilities.
The solution went live in March 2025 and covers emergency call intake and triage operations at the consolidated center, directly impacting 911 dispatch and incident response workflows. Operational governance focused on call handling procedures and responder information flows, and the county reported enhanced accuracy, triage, and situational awareness as immediate outcomes following the go live.
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Orleans Parish Communication District United States | Government | 140 | $18M | United States | Carbyne | Carbyne Translation | Speech Recognition AI | 2023 | n/a |
In 2023, Orleans Parish Communication District implemented Carbyne Translation within its APEX emergency call-taking platform to provide live audio translation for non English 911 callers in New Orleans. The feature entered operational use in May 2023 and was embedded directly into the APEX call flow to support incoming emergency calls and dispatcher interactions.
Carbyne Translation, classified as Speech Recognition AI, was configured to deliver real time audio translation and language detection, converting incoming speech into translated text and audio for dispatchers. Functional capabilities integrated into the call-taking workflow include live streaming transcription, automated language identification, and presentation of translated content in the dispatcher interface to improve dispatcher situational awareness during active incidents.
Operationally the deployment affected emergency call handling and dispatcher workflows across the Orleans Parish Communication District, with dispatchers leveraging Carbyne Translation to gather critical information from non English callers. The district reported faster translations and reduced reliance on human interpreters, which sped information gathering during critical incidents and led to updates in call handling procedures and dispatcher training beginning in May 2023.
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