List of CASA Retail AI RetenSee Customers
Chennai, 600088,
India
Since 2010, our global team of researchers has been studying CASA Retail AI RetenSee customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CASA Retail AI RetenSee for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CASA Retail AI RetenSee for Customer Loyalty include: Crocs, a United States based Retail organisation with 7910 employees and revenues of $4.10 billion, Fabindia, a India based Retail organisation with 2500 employees and revenues of $818.0 million, Mufti Jeans, a India based Retail organisation with 400 employees and revenues of $70.0 million, Pothys, a India based Manufacturing organisation with 986 employees and revenues of $46.0 million and many others.
Contact us if you need a completed and verified list of companies using CASA Retail AI RetenSee, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CASA Retail AI RetenSee customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Crocs | Retail | 7910 | $4.1B | United States | CASA Retail AI | CASA Retail AI RetenSee | Customer Loyalty | 2024 | n/a |
In 2024, Crocs appears on the CASA Retail AI RetenSee customer roster for the Customer Loyalty application. The entry indicates Crocs is using CASA Retail AI RetenSee as a loyalty and points platform to manage rewards and tiers across channels.
CASA Retail AI RetenSee as a Customer Loyalty solution implies modular capabilities typical for retail programs, including points accrual and redemptions, tier management, membership lifecycle and omnichannel reward orchestration. For Crocs this translates to configuration of rewards and tier rules, program membership management, and channel-agnostic redemption workflows, aligning the Crocs CASA Retail AI RetenSee Customer Loyalty deployment with retail loyalty program management and customer engagement functions.
No separate Crocs announcement or vendor-published performance outcomes for this account are available, and CASA does not publish detailed public outcomes for this specific customer. Module usage as the RetenSee loyalty solution is inferred from CASA's product page listing Crocs among RetenSee customers and not from a separate Crocs announcement, therefore governance, specific integrations, rollout scope, and operational metrics are not disclosed publicly.
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Fabindia | Retail | 2500 | $818M | India | CASA Retail AI | CASA Retail AI RetenSee | Customer Loyalty | 2022 | n/a |
In 2022, Fabindia engaged CASA Retail AI solutions to address omnichannel order-to-delivery and franchise order booking across its India network, and the engagement is associated with CASA Retail AI RetenSee as the Customer Loyalty application. Fabindia used CASA’s Flipsell digital catalog and CASA CDP with campaign automation to centralize order capture and CRM workflows, a combination the source links to achieving a 95 percent order-fulfillment rate and approximately 40 percent reduction in costs.
CASA Retail AI RetenSee is identified here as the Customer Loyalty component of CASA’s retail suite, usage is inferred from CASA’s broader CDP and loyalty product set rather than explicitly named in the source. Functional capabilities implemented included digital catalog driven order booking via Flipsell, CDP-driven customer segmentation and campaign orchestration for CRM, and a loyalty module capability labeled CASA Retail AI RetenSee to manage customer incentives and retention logic consistent with Customer Loyalty workflows.
Operational coverage focused on Fabindia’s franchise order booking and omnichannel order-to-delivery processes across India, impacting sales, store operations, supply chain fulfillment, and CRM teams. Integrations emphasized in the implementation narrative linked digital catalog order capture to downstream fulfillment workflows and campaign execution, aligning catalog, campaign automation, and loyalty orchestration with franchise operations.
Governance around campaign and fulfillment processes was restructured to centralize campaign orchestration and to standardize order booking across franchise outlets, enabling consistent CRM-driven offers and order routing. The source ties CASA’s Flipsell and CDP/campaign automation to the stated operational outcomes of 95 percent order fulfillment and a near 40 percent cost reduction, while explicit attribution of those outcomes to CASA Retail AI RetenSee is inferred rather than directly documented.
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Mufti Jeans | Retail | 400 | $70M | India | CASA Retail AI | CASA Retail AI RetenSee | Customer Loyalty | 2024 | n/a |
In 2024, Mufti Jeans deployed CASA Retail AI RetenSee to run loyalty and customer reactivation programs across stores and online in India. The implementation used CASA Retail AI RetenSee within the Customer Loyalty category to centralize loyalty and retention workflows and to provide an omnichannel member experience across physical stores and digital commerce channels.
Implementation centered on the CASA RetenSee loyalty and retention module, delivering campaign orchestration, member enrollment and redemption workflows, cohort segmentation, personalized offers, and lifecycle analytics. Operational coverage aligned marketing, CRM and store operations to a single Customer Loyalty platform with centralized campaign governance and operational controls to manage enrollments and reactivation campaigns across channels. According to CASA Retail AI vendor case material, CASA reported a 50–60% increase in average ticket value and a 4–5x rise in walk ins following CASA Retail AI RetenSee driven campaigns.
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Pothys | Manufacturing | 986 | $46M | India | CASA Retail AI | CASA Retail AI RetenSee | Customer Loyalty | 2024 | n/a |
In 2024, Pothys is listed as a customer of CASA Retail AI RetenSee, indicating deployment of CASA Retail AI RetenSee for Customer Loyalty within the retailer's India operations. This association is inferred from CASA Retail AI product materials and the vendor product customer list rather than from a standalone Pothys announcement, and public vendor materials do not disclose specific KPI outcomes.
The implementation aligns with Customer Loyalty capabilities described by the vendor, focusing on loyalty and rewards management integrated into retail CRM and customer retention workflows. Functional terminology consistent with CASA Retail AI RetenSee includes rewards and points management, membership lifecycle, customer segmentation and campaign orchestration, which would impact marketing, CRM and store operations; no specific integrations, rollout mechanics, governance model or measurable outcomes are provided in the public source.
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Buyer Intent: Companies Evaluating CASA Retail AI RetenSee
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