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List of Cegid Retail Order Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
L'Occitane France Retail 524 $194M France Cegid Cegid Retail Order Management Order Management 2010 n/a
In 2010, L'Occitane France implemented Cegid Retail Order Management from Cegid to manage its international retail network. The deployment targeted more than 1,000 stores across 25+ countries and positioned Cegid Retail Order Management as the centralized Order Management layer for omnichannel orchestration. The implementation standardized merchandising workflows, in-store sales processes, and CRM and loyalty operations across markets, aligning point of sale behavior with centralized commerce rules. Cegid Retail Order Management was configured to enable omnichannel capabilities including web-to-store fulfillment and cross-channel order orchestration, with functional emphasis on merchandising configuration, sales transaction handling, CRM and loyalty servicing, and order lifecycle management consistent with Order Management systems. Rollout commenced in 2010 and extended across markets thereafter, creating governance that centralized retail rules and operational workflows for both store and online channels. Operational coverage included merchandising teams, retail operations, and CRM and loyalty management across L'Occitane France international sites, with an architecture focused on a centralized retail platform to unify store transactions and web-initiated orders for omnichannel commerce.
Minelli Company Retail 800 $350M France Cegid Cegid Retail Order Management Order Management 2024 n/a
In 2024, Minelli Company implemented Cegid Retail Order Management. The deployment uses Cegid Retail's cloud unified commerce platform to modernize order management, stock & replenishment and sales reporting across its European store estate, with a planned 12-month rollout targeting retail operations and finance integration. Cegid Retail Order Management was configured to centralize order orchestration, inventory visibility and replenishment workflows, and to standardize sales reporting across stores and channels. Implementation emphasis included order lifecycle management, automated replenishment rules and consolidated sales reporting capabilities, aligned with common Order Management functional patterns. Operational scope covered Minelli's retail operations in Europe, spanning store inventory and omnichannel fulfilment processes and integrating explicitly with finance systems as part of the deployment. The rollout was structured as a multi-site, timebound program across the European store estate to align replenishment and reporting across markets. Governance focused on centralizing order and inventory control and on introducing standardized replenishment and reporting processes to support omnichannel order fulfilment. The project aims to improve replenishment accuracy, sales reporting consistency and omnichannel fulfilment performance as stated in the vendor case study.
Shiseido Singapore Consumer Packaged Goods 250 $30M Singapore Cegid Cegid Retail Order Management Order Management 2019 n/a
In 2019, Shiseido Singapore implemented Cegid Retail Order Management as its Order Management platform. The initial deployment acted as a pilot in Singapore and established a retail backbone intended for broader adoption across Shiseido's Asia retail estate. Cegid Retail Order Management was configured to standardize in-store processes, improve stock management and enable omnichannel sales. The implementation centered on order and inventory management capabilities, centralized stock visibility and fulfillment orchestration consistent with Order Management functional workflows. The deployment supported omnichannel sales across the Asia Pacific rollout which completed around 2020, extending the system from the Singapore pilot into the wider regional retail estate. Operational coverage focused on retail store operations, inventory teams and customer service functions to unify order capture, reservation and fulfillment across channels. Governance emphasized process standardization and consistent in-store procedures to drive inventory visibility and customer service improvements. Cegid Retail Order Management provided the platform-level order management and inventory controls that underpinned Shiseido's regional omnichannel retail operations.
Tape a l’Oeil Retail 900 $275M France Cegid Cegid Retail Order Management Order Management 2005 n/a
In 2005 Tape à l'œil began using Cegid Retail Order Management as part of a broader Cegid Retail unified commerce platform to manage its retail activities. The deployment established a centralized Order Management core supporting omnichannel commerce across the retailer's e-commerce site and physical stores, aligning order capture, fulfillment and inventory visibility with front-line sales operations. The implementation includes explicit functional modules for Omnichannel management, Store management, Sale and collection, CRM, Promotions & Loyalty, Order Management, Management of offers and commercial conditions, and Inventory management and restocking. Tape à l'œil has also deployed the Cegid Retail UR M-POS solution to add mobile checkout and native mobile front capabilities, providing sellers with stock views, order taking, article scanning, loyalty functions and access to current commercial events within the point-of-sale application. Architecturally the solution is deployed to cover the full in-store customer journey and digital channels, with the mobile front natively integrated into the unified commerce platform and the ability to share peripherals with existing checkouts cited as a practical interoperability feature. Operational scope spans online commerce and brick-and-mortar points of sale, where staff now execute omnichannel logistics such as ship from store and click and collect while also managing local community engagement. Governance and rollout emphasized change management and store-level ownership of customer experience, Tape à l'œil adding NPS tooling to measure satisfaction at physical points of sale and assigning each store responsibility for social and community animation. The retailer reports that its omnichannel approach proved resilient during the health crisis, with e-commerce acting as a shock absorber and accelerating digital adoption across channels.
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FAQ - APPS RUN THE WORLD Cegid Retail Order Management Coverage

Cegid Retail Order Management is a Order Management solution from Cegid.

Companies worldwide use Cegid Retail Order Management, from small firms to large enterprises across 21+ industries.

Organizations such as Minelli Company, Tape a l’Oeil, L'Occitane France and Shiseido Singapore are recorded users of Cegid Retail Order Management for Order Management.

Companies using Cegid Retail Order Management are most concentrated in Retail and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Cegid Retail Order Management are most concentrated in France and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cegid Retail Order Management across Americas, EMEA, and APAC.

Companies using Cegid Retail Order Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Cegid Retail Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Cegid Retail Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.