List of CentralSquare Click2Gov Customers
CentralSquare Technologies
1000 Business Center Drive,
Lake Mary, 32746, FL,
United States
Lake Mary, 32746, FL,
United States
1 800-727-8088
Professional Services
2200
$320M
Since 2010, our global team of researchers has been studying CentralSquare Click2Gov customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CentralSquare Click2Gov for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CentralSquare Click2Gov for Utilities Customer Care and Billing include: City of Fort Worth Water Department Plant Operations Division, a United States based Utilities organisation with 2300 employees and revenues of $602.0 million, Dothan Utility Services, a United States based Government organisation with 920 employees and revenues of $269.0 million, Dothan Utility Services, a United States based Utilities organisation with 180 employees and revenues of $20.0 million, City of Avon Park, FL, a United States based Government organisation with 50 employees and revenues of $18.0 million, City of Milton, FL, a United States based Government organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using CentralSquare Click2Gov, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CentralSquare Click2Gov customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Avon Park, FL | Government | 50 | $18M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2012 | n/a |
In 2012, City of Avon Park, FL implemented CentralSquare Click2Gov as its Utilities Customer Care and Billing application to provide an online payment channel for municipal utilities and billing operations. CentralSquare Click2Gov was configured to support customer account self service and billing workflows typical of a Utilities Customer Care and Billing deployment, enabling web-based payment capture and integration into the city billing process.
The implementation established online payments capability allowing customers to pay with Visa, Master Card and American Express through the Click2Gov online system, documented in the city accounting procedures for online payments. Operational scope centered on finance and utility billing functions, with formal procedures for transaction acceptance, reconciliation and recordkeeping guiding staff interaction with CentralSquare Click2Gov.
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City of Fitzgerald, GA | Government | 40 | $3M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, City of Fitzgerald, GA deployed CentralSquare Click2Gov under the Utilities Customer Care and Billing category to provide web-based utility billing and customer self-service. CentralSquare Click2Gov is presented on the city website as the Utility Billing portal and is used for customer account access, bill presentment, and payment initiation. The implementation organizes resident-facing workflows and administrative billing operations within a single online channel, linking municipal billing and customer service functions to the application.
Configuration emphasizes account management, bill calculation and statement delivery, online payment processing, and customer communications, reflecting typical Utilities Customer Care and Billing capabilities. The CentralSquare Click2Gov deployment is integrated into the City of Fitzgerald website for direct resident access and supports staff activities for account maintenance and payment reconciliation within municipal billing operations. Governance of the system sits with the utility billing department, which manages account updates, rate schedules, and customer support through the CentralSquare Click2Gov administrative interface.
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City of Fort Worth Water Department Plant Operations Division | Utilities | 2300 | $602M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2002 | n/a |
In 2002, Fort Worth Water Department implemented CentralSquare Click2Gov as its Utilities Customer Care and Billing application, deploying the system to manage customer accounts and enable online payments for municipal water services. CentralSquare Click2Gov functions as the department's primary customer billing and payment processing platform, consolidating account management, billing and collections workflows and online payment acceptance for water utility customers.
The deployment was positioned to support customer service and billing operations across the Fort Worth Water Department after the city switched over to online payments in 2002. Operational channels tied to the Click2Gov implementation include online payments, phone payments, in person transactions and automatic bank draft, and reporting on a recent data incident indicates the extent of the breach was not clear until now, while customers who paid by phone, in person or through automatic bank draft were not affected.
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City of Milton, FL | Government | 80 | $10M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, City of Milton, FL implemented CentralSquare Click2Gov as its public-facing utility billing application. CentralSquare Click2Gov Utility Billing is deployed on the municipality website to provide online bill presentment, customer self-service account management, and an online payment entry point, aligned to the Utilities Customer Care and Billing category. The full application name CentralSquare Click2Gov is exposed via the city portal to serve resident account access and payment workflows.
The implementation centers on the utility billing business function and is operated through the city utility billing and customer service teams, delivering customer-facing workflows typical of Utilities Customer Care and Billing solutions. Configuration focuses on bill presentment, account lookup, and web-based customer interactions, with the system serving as the city’s online interface for municipal utility customers. Governance and operational control remain with municipal finance and billing staff, with the web portal acting as the primary channel for customer engagement and payment activity.
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Dothan Utility Services | Government | 920 | $269M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2021 | n/a |
In 2021, Dothan Utility Services deployed CentralSquare Click2Gov as its online payment and customer billing application. The implementation centralized utility customer payment workflows and customer self service under the Utilities Customer Care and Billing category for Dothan Utilities.
The deployment architecture included a new dedicated server and a new installation of the CentralSquare Click2Gov application performed by CentralSquare technicians, with a file level security monitoring system added to the server. Functional capabilities implemented focused on online payment processing, customer account management, and billing presentment consistent with Utilities Customer Care and Billing operations.
Operational coverage encompassed City of Dothan utility customer billing and the Click2Gov online payment channel, with cardholder transactions processed through CentralSquare’s payment service. City communications specified that banking auto draft payments and payments made through a customer’s bank were not affected, while the Click2Gov payment environment remained the focal point of the security investigation.
Governance and remediation actions were directed by the City Commissioners, who engaged a leading forensic investigation firm and retained Mullen Coughlin LLC for legal support. CentralSquare reported the incident contained, the City implemented all vendor recommendations including server rebuild and enhanced file level monitoring, and a forensic analysis is ongoing with affected cardholders to be notified by mail if compromise is confirmed.
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Utilities | 180 | $20M | United States | CentralSquare | CentralSquare Click2Gov | Utilities Customer Care and Billing | 2021 | n/a |
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Buyer Intent: Companies Evaluating CentralSquare Click2Gov
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CentralSquare Click2Gov Coverage
CentralSquare Click2Gov is a Utilities Customer Care and Billing solution from CentralSquare.
Companies worldwide use CentralSquare Click2Gov, from small firms to large enterprises across 21+ industries.
Organizations such as City of Fort Worth Water Department Plant Operations Division, Dothan Utility Services, City of Avon Park, FL and City of Milton, FL are recorded users of
CentralSquare Click2Gov for Utilities Customer Care and Billing.
Companies using CentralSquare Click2Gov are most concentrated in Utilities and Government, with adoption spanning over 21 industries.
Companies using CentralSquare Click2Gov are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CentralSquare Click2Gov across Americas, EMEA, and APAC.
Companies using CentralSquare Click2Gov range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.
Customers of CentralSquare Click2Gov include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CentralSquare Click2Gov customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.