List of Chaport Customers
Chaport
2112 Chestnut St, Suite 114,
Alhambra, 91803, CA,
United States
Alhambra, 91803, CA,
United States
1 424-377-2767
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Chaport customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chaport for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chaport for Chatbots and Conversational AI include: NeoSOFT, a India based Professional Services organisation with 4000 employees and revenues of $1.00 billion, Abc Emporio, a India based Retail organisation with 1000 employees and revenues of $250.0 million, Al Majed Oud.co, a Saudi Arabia based Retail organisation with 1863 employees and revenues of $246.0 million, Best Buddies International, a United States based Non Profit organisation with 790 employees and revenues of $185.0 million, Gravity Diagnostics, a United States based Healthcare organisation with 420 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Chaport, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chaport customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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2011 Abkarian & Assocaites | Professional Services | 15 | $2M | United States | Chaport | Chaport | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 2011 Abkarian & Assocaites implemented Chaport on their website. The Chaport deployment is a customer facing web chat widget consistent with Chatbots and Conversational AI, used to provide real time messaging and asynchronous contact capture directly from the firm website.
The implementation scope focused on website visitor engagement and client intake workflows, with Chaport configured for automated greetings, canned responses, offline message capture, and agent handoff to support front office communications. Deployment was achieved through site embedding and conversational flow configuration, and operational coverage was concentrated on website driven lead capture and attorney intake processes, with governance centered on script management and message routing to align chat handling with existing intake procedures.
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722 Redemption Funding | Banking and Financial Services | 35 | $5M | United States | Chaport | Chaport | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 722 Redemption Funding implemented Chaport on its website. The Chaport deployment provides Chatbots and Conversational AI capabilities to support website customer engagement and digital client intake for the company.
Implementation centered on embedding the Chaport web chat widget and provisioning the agent console, enabling live chat sessions and asynchronous message capture. Configuration work included canned responses, proactive messaging workflows, chat routing, contact capture forms and transcript retention consistent with Chatbots and Conversational AI functional patterns for a small financial services firm.
Operational scope is focused on customer support and sales intake managed by centralized staff in the United States, with role based user access and administrative controls for business hours and message templates. Governance defined standard response templates and escalation pathways for internal review, and the Chaport agent dashboard is used for day to day monitoring and message handling on 722 Redemption Funding’s public website.
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8-Starland Development and Real Estate | Construction and Real Estate | 10 | $2M | Philippines | Chaport | Chaport | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 8-Starland Development and Real Estate implemented Chaport as a Chatbots and Conversational AI solution on its public website. The implementation uses the Chaport cloud-hosted chat widget embedded in the site source to provide real-time visitor engagement, initial lead capture, and automated greetings for the company's web traffic. The deployment reflects a small-business scope, supporting a 10 employee construction and real estate firm operating in the Philippines.
Configuration centers on core conversational modules typical of Chatbots and Conversational AI, including live chat, automated messaging workflows, canned responses, and contact capture forms, with message queues and notification channels directed to internal staff. Operational coverage focuses on website-driven sales inquiry intake and customer support workflows, managed by corporate staff and integrated into daily sales and operations processes. Governance emphasizes defined message ownership and response procedures to ensure consistent handling of inbound chats.
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Abbeycroft Leisure | Leisure and Hospitality | 487 | $13M | United Kingdom | Chaport | Chaport | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Abbeycroft Leisure implemented Chaport on its public website. The deployment uses Chaport as a Chatbots and Conversational AI application to provide a customer-facing conversational layer for web visitors.
Configuration centered on a web chat widget and conversational workflows, including pre-built response templates, automated greeting triggers, and session handoff to human operators. The implementation leveraged Chaport features for real-time messaging and basic interaction logging to support front-line inquiry handling.
The Chaport deployment is integrated directly into the Abbeycroft Leisure website, delivering digital customer engagement across its United Kingdom operations and leisure facilities. Operational coverage focused on customer service and guest relations teams, using the chat channel to capture visitor questions, booking enquiries, and routine service requests.
Operational governance included defining operator access, escalation paths, and message handling procedures to align chat handling with existing service processes. Data retention and privacy settings were configured to match web-facing communications requirements.
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Abc Emporio | Retail | 1000 | $250M | India | Chaport | Chaport | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Abc Emporio implemented Chaport on its public website. Abc Emporio implemented Chaport in 2019 as its Chatbots and Conversational AI layer to handle customer service and online sales support, positioning Chaport as the primary conversational channel on abcemporio.com.
The Chaport deployment uses a browser-embedded chat widget and a web-based agent console typical for Chatbots and Conversational AI implementations, configured with message templates, proactive greeting logic, visitor context capture, and chat transcript logging. Functional capabilities implemented include canned responses for common inquiries, session-based visitor tracking, file sharing within chats, and structured routing to live agents when automated handling reaches escalation thresholds.
Integration surface is scoped to the company website via an embed script and the agent-facing web console, providing a direct channel between site visitors and customer-facing teams. Operational coverage is focused on the online storefront on abcemporio.com and is used by customer support and online sales personnel in Abc Emporio, reflecting a web-first conversational footprint rather than an omnichannel telephony deployment.
Governance and workflow changes center on standardizing chat handling procedures, defining escalation paths from automated responses to human agents, and maintaining chat transcript archives for quality reviews. Chaport is configured to support agent handoffs, message templates managed by support leads, and role-based access for moderators, aligning the Chatbots and Conversational AI implementation with Abc Emporio business functions for customer service and e-commerce support.
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Healthcare | 14 | $2M | United States | Chaport | Chaport | Chatbots and Conversational AI | 2019 | n/a |
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Manufacturing | 20 | $2M | United Kingdom | Chaport | Chaport | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 30 | $6M | Mexico | Chaport | Chaport | Chatbots and Conversational AI | 2019 | n/a |
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Leisure and Hospitality | 10 | $2M | Malaysia | Chaport | Chaport | Chatbots and Conversational AI | 2020 | n/a |
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Retail | 1863 | $246M | Saudi Arabia | Chaport | Chaport | Chatbots and Conversational AI | 2025 | n/a |
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Showing 1 to 10 of 228 entries
Buyer Intent: Companies Evaluating Chaport
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Chaport Coverage
Chaport is a Chatbots and Conversational AI solution from Chaport.
Companies worldwide use Chaport, from small firms to large enterprises across 21+ industries.
Organizations such as NeoSOFT, Abc Emporio, Al Majed Oud.co, Best Buddies International and Gravity Diagnostics are recorded users of
Chaport for Chatbots and Conversational AI.
Companies using Chaport are most concentrated in Professional Services, Retail and Non Profit, with adoption spanning over 21 industries.
Companies using Chaport are most concentrated in India, Saudi Arabia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chaport across Americas, EMEA, and APAC.
Companies using Chaport range from small businesses with 0-100 employees - 87.72%, to mid-sized firms with 101-1,000 employees - 11.4%, large organizations with 1,001-10,000 employees - 0.88%, and global enterprises with 10,000+ employees - 0%.
Customers of Chaport include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Chaport customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.