List of ChatGen Customers
Flushing, 11354, NY,
United States
Since 2010, our global team of researchers has been studying ChatGen customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChatGen for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChatGen for Chatbots and Conversational AI include: Senco Gold and Diamonds, a India based Retail organisation with 2700 employees and revenues of $760.0 million, Clover Infotech, a India based Professional Services organisation with 3841 employees and revenues of $480.0 million, PC Jeweller, a India based Retail organisation with 1522 employees and revenues of $306.8 million, Yotta Data, a India based Professional Services organisation with 700 employees and revenues of $100.0 million, Ashwin Sheth Group, a India based Construction and Real Estate organisation with 500 employees and revenues of $62.0 million and many others.
Contact us if you need a completed and verified list of companies using ChatGen, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChatGen customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Ashwin Sheth Group | Construction and Real Estate | 500 | $62M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Ashwin Sheth Group deployed ChatGen on its public website as a customer-facing conversational layer, classified under Chatbots and Conversational AI. The implementation is embedded as a web chat widget across property listing and contact pages, servicing visitors to the company site in India and aligning the application with online inquiry and lead capture workflows.
ChatGen was configured to deliver core Chatbots and Conversational AI capabilities including conversational intent detection, scripted dialog flows, FAQ automation, and lead capture handoffs. The deployment leveraged a content-driven knowledge model built from site copy and property details, and includes administrative interfaces for editing dialogs, updating knowledge artifacts, and setting escalation triggers for human follow up.
Operational scope covers marketing, sales inquiry intake, and customer service touchpoints, with chat interactions routed into existing sales follow-up workflows and email notifications for leads. Governance has been structured around regular conversational script review and content updates performed by internal marketing and sales stakeholders, with operational monitoring focused on session volumes and content accuracy.
|
 |
Calsitherm Verwaltungs | Manufacturing | 45 | $5M | Germany | ChatGen | ChatGen | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Calsitherm Verwaltungs implemented ChatGen, a Chatbots and Conversational AI application on its customer-facing website. The deployment centered on a web chat widget and conversational interface to handle customer inquiries and basic lead capture for the manufacturing business.
ChatGen was configured with standard Chatbots and Conversational AI capabilities including intent classification, an FAQ knowledge base, fallback handling, and human handoff routing to support sales and service workflows. The ChatGen implementation was instrumented with Google Tag Manager on https://www.calsitherm.de/ to capture interaction events and manage tag firing for analytics and behavior tracking.
Operational scope was focused on customer support and commercial interactions managed by a small internal administrative team, reflecting the companys 45 employee scale. Rollout and governance relied on site-level tag orchestration and ongoing content curation of conversational intents and response templates, aligning system configuration with website engagement and lead capture processes.
|
|
|
ChatGen | Professional Services | 20 | $2M | United States | ChatGen | ChatGen | Chatbots and Conversational AI | 2020 | n/a |
In 2020, ChatGen implemented ChatGen as a Chatbots and Conversational AI solution embedded on its public website. The deployment uses a web conversational widget to automate external customer engagement, configured with intent classification, scripted conversational flows, and session management to capture visitor inquiries and route interactions.
Operational scope centers on customer-facing functions including support and sales inquiries, with administrative controls exposed via the vendor console for conversation design, bot training, and transcript review. The ChatGen application follows a lightweight SaaS style deployment model appropriate for a 20 employee professional services firm, prioritizing rapid web embedding and centralized conversational governance.
|
 |
|
Professional Services | 3841 | $480M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Manufacturing | 57 | $1M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Manufacturing | 226 | $27M | Portugal | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Retail | 250 | $10M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Professional Services | 10 | $1M | United States | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Professional Services | 100 | $9M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
|
|
|
|
Communications | 600 | $20M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2020 | n/a |
|
Buyer Intent: Companies Evaluating ChatGen
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||