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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Chative Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Academic Approach Education 26 $2M United States Chative.io Chative Chatbots and Conversational AI 2022 n/a
In 2022 Academic Approach deployed Chative on its public website to provide a site-embedded conversational interface. The implementation positions Chative within the Chatbots and Conversational AI category and targets front-line web engagement for prospective students and general site visitors. The deployment is focused on web widget delivery rather than backend platform replacement, reflecting a lightweight, customer-facing architecture. Chative was configured as an embedded conversational widget with scripted dialog flows for frequently asked questions, program information, scheduling inquiries, and conversational lead capture. Functional capabilities implemented include session-based conversation routing, contact capture for human follow-up, configurable message sequences, and a managed content knowledge base to drive responses. Configuration work emphasized conversational flow design, fallback handling, and administrative controls for updating scripts without developer intervention. Operational ownership was retained internally with marketing and student services responsible for content governance and escalation rules. Rollout covered the company website and existing staff workflows for follow-up, with periodic review cycles to refine conversational content and response logic. The narrative centers on Academic Approach using Chative as a web-first Chatbots and Conversational AI tool to streamline inbound engagement and capture prospective student interest.
BotStar Professional Services 10 $2M Vietnam Chative.io Chative Chatbots and Conversational AI 2022 n/a
In 2022, BotStar implemented Chative on its public website. The deployment uses Chative in the Chatbots and Conversational AI category to provide website based conversational engagement and customer touchpoints. Chative is embedded as a web chat widget to handle visitor interactions and surface automated conversational flows. Configuration emphasizes conversational flow design, intent recognition, a knowledge base for FAQs, and lead capture forms, reflecting standard Chatbots and Conversational AI functional modules. Administration and content updates are handled within Chative by BotStar's core operations team, with lightweight governance for iterative script and routing adjustments. The scope is focused on front end website engagement for sales and support workflows rather than broad enterprise integrations.
Chative.io Professional Services 50 $5M Singapore Chative.io Chative Chatbots and Conversational AI 2022 n/a
In 2022, Chative.io deployed Chative on its corporate website. Chative is a Chatbots and Conversational AI application implemented as a browser-based conversational interface to capture visitor queries and qualify leads on public-facing pages. The implementation uses a lightweight JavaScript embed to present a chat widget and relies on a cloud-hosted conversational engine for runtime processing. Functional capabilities configured include conversational flow orchestration, intent detection, session state persistence, scripted responses and webform-based lead capture, aligned with typical Chatbots and Conversational AI workflows. Automation rules govern routing of routine inquiries to automated flows with escalation triggers for human intervention. Operational coverage is limited to customer-facing web pages, affecting customer support and sales lead qualification processes. Governance and content ownership are managed internally with marketing and support teams maintaining conversation scripts and escalation rules, and the rollout executed as a site-level embed without involvement of external implementation partners. This implementation positions Chative.io Chative Chatbots and Conversational AI as the primary web chat surface for customer engagement and lead capture.
CHEVALIER Consumer Packaged Goods 10 $2M Vietnam Chative.io Chative Chatbots and Conversational AI 2023 n/a
In 2023, CHEVALIER implemented Chative, a Chatbots and Conversational AI solution, as an embedded conversational widget on its public website. The deployment is a cloud hosted, website integrated chatbot configured for a small enterprise footprint, aligned with CHEVALIER's 10 employee structure and Vietnam based operations, with runtime and content managed through the Chative administration console. Configuration focused on intent and FAQ authoring, conversational flow design, and lead capture workflows typical of Chatbots and Conversational AI. Operational ownership is centered on customer service and marketing functions, with processes for knowledge base updates, conversational script maintenance, and web channel monitoring to support e commerce and customer care interactions on chevalier.vn.
East Coast Realty Group Construction and Real Estate 10 $1M United States Chative.io Chative Chatbots and Conversational AI 2022 n/a
In 2022, East Coast Realty Group implemented Chative as a customer-facing conversational layer on its public website. East Coast Realty Group deployed Chative, a Chatbots and Conversational AI application, to introduce on-site messaging for property inquiries and preliminary customer engagement. The implementation is executed as a cloud-hosted web chat widget embedded on https://www.eastcoastgroup.com/, with configuration focusing on conversational lead capture, automated FAQ handling, and intent detection for property search and inquiries. Chative was configured with lightweight conversational flows and agent handoff triggers to escalate complex queries to human staff, reflecting a compact architecture appropriate for a 10-employee firm. Operational scope is centered on the corporate website and affects customer service and sales functions, including lead qualification and appointment or showing requests. Governance appears to be managed by internal staff for widget administration and conversational content updates, with rollout limited to the site rather than a multi-site enterprise deployment, keeping integrations and operational complexity minimal.
Professional Services 10 $2M Singapore Chative.io Chative Chatbots and Conversational AI 2022 n/a
Construction and Real Estate 4 $1M Mexico Chative.io Chative Chatbots and Conversational AI 2022 n/a
Professional Services 10 $2M Vietnam Chative.io Chative Chatbots and Conversational AI 2022 n/a
Retail 10 $1M United States Chative.io Chative Chatbots and Conversational AI 2024 n/a
Showing 1 to 9 of 9 entries

Buyer Intent: Companies Evaluating Chative

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FAQ - APPS RUN THE WORLD Chative Coverage

Chative is a Chatbots and Conversational AI solution from Chative.io.

Companies worldwide use Chative, from small firms to large enterprises across 21+ industries.

Organizations such as Chative.io, Academic Approach, Galablynx Pte, Thich Lam Moc and BotStar are recorded users of Chative for Chatbots and Conversational AI.

Companies using Chative are most concentrated in Professional Services and Education, with adoption spanning over 21 industries.

Companies using Chative are most concentrated in Singapore, United States and Vietnam, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chative across Americas, EMEA, and APAC.

Companies using Chative range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Chative include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Chative customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.