List of Chatlab Customers
Krakow, 30-554,
Poland
Since 2010, our global team of researchers has been studying Chatlab customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatlab for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatlab for Generative AI Platforms include: Zahara Software, a United Kingdom based Professional Services organisation with 40 employees and revenues of $4.0 million, Plag, a Ukraine based Education organisation with 25 employees and revenues of $3.0 million, Chatlab, a Poland based Professional Services organisation with 10 employees and revenues of $1.0 million, OMB Digital, a Netherlands based Professional Services organisation with 10 employees and revenues of $1.0 million, LeaveWizard, a United Kingdom based Professional Services organisation with 5 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatlab, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatlab customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chatlab | Professional Services | 10 | $1M | Poland | Chatlab | Chatlab | Generative AI Platforms | 2024 | n/a |
In 2024, Chatlab implemented Chatlab, a Generative AI Platforms application, on its public website to provide conversational engagement and content generation capabilities. The deployment uses a browser-embedded chat interface that connects to vendor-hosted model inference and orchestration, supported by an administrative console for prompt configuration and content management. Functional capabilities implemented include conversational AI for customer interactions, prompt and flow management, and knowledge ingestion workflows to index site content for retrieval and contextual response. The implementation scope is the company website serving customer-facing functions in Poland, operated by a compact central team aligned to support sales and client service activities for a 10 person professional services firm.
Configuration and governance centered on lightweight access controls, moderation rules, and training data curation managed through the Chatlab application console. Rollout was executed as an embedded chat widget with iterative tuning of prompt flows and content indexing, and monitoring was enabled through conversation logging and analytics for quality control. The architecture therefore combines a client-side website integration with cloud-hosted model services, keeping integrations focused on the website environment rather than broader enterprise system connectors.
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LeaveWizard | Professional Services | 5 | $1M | United Kingdom | Chatlab | Chatlab | Generative AI Platforms | 2024 | n/a |
In 2024 LeaveWizard deployed Chatlab on its website, implementing Chatlab as a Generative AI Platforms solution to provide an on-site conversational interface for visitor inquiries. The deployment uses Chatlab to deliver natural language understanding and generative response capabilities for website-driven customer engagement, positioning the application in support and information delivery workflows rather than back-end transaction processing.
Operational scope is focused on the public web channel, with configuration and knowledge curation managed by the small internal team at LeaveWizard. Typical Generative AI Platforms capabilities were applied, including intent recognition, contextual response generation, prompt templates, and monitoring dashboards for iterative tuning, and the implementation includes fallback routing to human contact for out-of-scope queries to preserve support continuity.
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OMB Digital | Professional Services | 10 | $1M | Netherlands | Chatlab | Chatlab | Generative AI Platforms | 2024 | n/a |
In 2024, OMB Digital implemented Chatlab on their public website. The deployment uses Chatlab as a Generative AI Platforms application to provide embedded conversational AI for site visitors, exposing Chatlab's web chat interface for customer engagement and lead capture. The implementation scope is the external website, aligned to the firm's professional services offering.
Configuration and conversational flow management are handled through Chatlab's administrative console, with content and knowledge mapping aligned to OMB Digital's service descriptions. Operational coverage centers on marketing and client engagement functions, with internal staff maintaining prompts and response templates to reflect service updates. The architecture follows a lightweight, cloud based integration pattern typical for a small professional services firm, emphasizing rapid iteration and low operational overhead.
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Education | 25 | $3M | Ukraine | Chatlab | Chatlab | Generative AI Platforms | 2024 | n/a |
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Professional Services | 40 | $4M | United Kingdom | Chatlab | Chatlab | Generative AI Platforms | 2024 | n/a |
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Buyer Intent: Companies Evaluating Chatlab
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