List of Cheetah Digital Customer Engagement Customers
Cheetah Digital
72 W Adams St,
Chicago, 60603, IL,
United States
Chicago, 60603, IL,
United States
1 866-499-1007
Professional Services
1300
$400M
Since 2010, our global team of researchers has been studying Cheetah Digital Customer Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cheetah Digital Customer Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cheetah Digital Customer Engagement for Customer Engagement include: Air New Zealand, a New Zealand based Transportation organisation with 11700 employees and revenues of $4.06 billion, Vodafone Ireland, a Ireland based Communications organisation with 2000 employees and revenues of $1.00 billion, West Ham United Football Club, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $334.0 million, ePharmacy Group, a Australia based Retail organisation with 1000 employees and revenues of $200.0 million, Air New Zealand Australia, a Australia based Transportation organisation with 200 employees and revenues of $48.0 million and many others.
Contact us if you need a completed and verified list of companies using Cheetah Digital Customer Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cheetah Digital Customer Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air New Zealand | Transportation | 11700 | $4.1B | New Zealand | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2020 | n/a |
In 2020, Air New Zealand deployed Cheetah Digital Customer Engagement on its website. The Cheetah Digital Customer Engagement implementation provides Customer Engagement capabilities for the airline's digital channel, enabling centralized campaign orchestration, cross channel messaging, personalization, subscriber and preference management, and analytics aligned with customer engagement platform functionality. Air New Zealand uses Cheetah Digital Customer Engagement to support Customer Engagement for marketing and customer experience functions on its public site.
The deployment is a web channel integration embedded in the site experience, with operational ownership residing in marketing and digital customer experience teams. Functional scope covers campaign management, segmentation and lifecycle messaging, and consent and preference workflows as part of subscriber management and digital communications governance. Governance and process changes reflected in the implementation include alignment of campaign approval and consent handling to support site based engagement and reporting for digital marketing operations.
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Air New Zealand Australia | Transportation | 200 | $48M | Australia | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2020 | n/a |
In 2020, Air New Zealand Australia implemented Cheetah Digital Customer Engagement on its public website. The deployment positions Cheetah Digital Customer Engagement as the primary Customer Engagement solution for marketing and customer communication orchestration on the web property, supporting on-site messaging, campaign execution, and customer journey flows.
The implementation is web-facing and instrumented through the site to deliver messaging and engagement workflows across digital touchpoints, with configuration focused on campaign management, journey orchestration, and personalization modules that are typical for Customer Engagement platforms. Operational ownership is centered in digital marketing and e-commerce teams, with a phased rollout approach to align engagement rules and audience segmentation to the airline booking and customer interfaces, and governance concentrated on centralized segmentation and campaign approval workflows.
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Air New Zealand Cargo | Aerospace and Defense | 100 | $10M | New Zealand | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2021 | n/a |
In 2021, Air New Zealand Cargo deployed Cheetah Digital Customer Engagement on its website to manage on site customer interactions and campaign activity. Cheetah Digital Customer Engagement is being used as a Customer Engagement platform to centralize digital audience management for cargo customers visiting the corporate site.
The implementation focuses on category aligned capabilities, including web behavior tracking, on site personalization, audience segmentation, campaign orchestration, automated messaging and template driven content delivery. Configurations emphasize campaign automation and rule based segmentation to support staged communications, with analytics dashboards and reporting enabled to monitor engagement and campaign performance.
Operational ownership is centered in the marketing and customer communications functions, with the platform instrumenting web channel workflows and consent controls for customer messaging. The deployment scope is explicitly web channel centric, integrating Cheetah Digital Customer Engagement into Air New Zealand Cargo marketing operations to support digital customer engagement and campaign management for cargo customers.
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Air New Zealand Singapore | Aerospace and Defense | 50 | $5M | Singapore | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2020 | n/a |
In 2020, Air New Zealand Singapore deployed Cheetah Digital Customer Engagement on its public website to manage customer-facing marketing experiences. The implementation uses Cheetah Digital Customer Engagement in the Customer Engagement category to centralize web channel interactions and subscription capture for the Singapore digital presence.
The deployment concentrates on web channel engagement and customer data capture, leveraging capabilities typical of Customer Engagement solutions such as campaign orchestration, segmentation and personalization workflows, and subscription management. Cheetah Digital Customer Engagement is referenced as the primary application driving these capabilities on the site, aligning marketing automation and on-site messaging with customer profile collection.
Operational ownership is positioned within digital marketing and customer experience functions, covering the company website as the primary channel. Governance and workflow controls follow standard Customer Engagement patterns, including campaign approval, content versioning, and audience segmentation to manage customer communications and consent across the site.
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ePharmacy Group | Retail | 1000 | $200M | Australia | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2017 | n/a |
In 2017, ePharmacy Group implemented Cheetah Digital Customer Engagement to centralize and operationalize customer communications across its Australian retail operations. The Cheetah Digital Customer Engagement instance was provisioned as a cloud SaaS implementation and configured to support campaign orchestration, email marketing, segmentation, personalization, and profile unification for customer lifecycle programs.
Configuration work emphasized campaign management, subscriber data unification, preference and consent capture, and automated lifecycle workflows. The implementation included setup of templates, audience segmentation rules, and personalization tokens aligned with Customer Engagement best practices to support promotional, transactional, and retention messaging.
The deployment integrated with the company website cookie framework and third party service provider cookies as described in ePharmacy Group privacy documentation, enabling web behavior capture to feed segmentation and personalization. Operational coverage targeted marketing, CRM, ecommerce, and customer service teams across Australia, with profile and consent controls surfaced to those business functions for campaign suppression and preference management.
Governance was structured around consent and privacy workflows, incorporating cookie consent alignment and suppression lists to meet customer opt out requests and data preference changes. Cheetah Digital Customer Engagement was positioned as the central Customer Engagement platform for ePharmacy Group, unifying campaign execution and customer profile management while operating under the privacy and cookie policy published on the company website.
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Professional Services | 150 | $20M | New Zealand | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2020 | n/a |
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Communications | 2000 | $1.0B | Ireland | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2020 | n/a |
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Leisure and Hospitality | 800 | $334M | United Kingdom | Cheetah Digital | Cheetah Digital Customer Engagement | Customer Engagement | 2017 | n/a |
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Buyer Intent: Companies Evaluating Cheetah Digital Customer Engagement
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cheetah Digital Customer Engagement. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Cheetah Digital Customer Engagement for Customer Engagement include:
- Sami Agtech, a Canada based Manufacturing organization with 18 Employees
- MarketSmart, a United States based Distribution company with 10 Employees
- Forward Media, a United States based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Sami Agtech | Manufacturing | 18 | $2M | Canada | 2026-07-06 |
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MarketSmart | Distribution | 10 | $1M | United States | 2025-07-22 |
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Forward Media | Professional Services | 50 | $5M | United States | 2024-06-06 |
FAQ - APPS RUN THE WORLD Cheetah Digital Customer Engagement Coverage
Cheetah Digital Customer Engagement is a Customer Engagement solution from Cheetah Digital.
Companies worldwide use Cheetah Digital Customer Engagement, from small firms to large enterprises across 21+ industries.
Organizations such as Air New Zealand, Vodafone Ireland, West Ham United Football Club, ePharmacy Group and Air New Zealand Australia are recorded users of
Cheetah Digital Customer Engagement for Customer Engagement.
Companies using Cheetah Digital Customer Engagement are most concentrated in Transportation, Communications and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Cheetah Digital Customer Engagement are most concentrated in New Zealand, Ireland and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cheetah Digital Customer Engagement across Americas, EMEA, and APAC.
Companies using Cheetah Digital Customer Engagement range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 12.5%.
Customers of Cheetah Digital Customer Engagement include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Cheetah Digital Customer Engagement customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.