List of Churn Buster Customers
San Diego, 92101, CA,
United States
Since 2010, our global team of researchers has been studying Churn Buster customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Churn Buster for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Churn Buster for Payment Processing include: Freshworks, a United States based Professional Services organisation with 4400 employees and revenues of $720.0 million, ButcherBox, a United States based Consumer Packaged Goods organisation with 250 employees and revenues of $560.0 million, Care/of, a United States based Retail organisation with 160 employees and revenues of $17.0 million, Roadtrippers, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million, Water.org, a United States based Utilities organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Churn Buster, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Churn Buster customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Alarm Grid | Professional Services | 10 | $1M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a | In 2018, Alarm Grid implemented Churn Buster on their website as their Payment Processing solution. The deployment is embedded in their public checkout and subscription flows to automate payment recovery and customer communication for recurring billing. Alarm Grid uses Churn Buster Payment Processing to manage billing and subscription recovery across its US professional services operations. Churn Buster was configured to run automated dunning sequences, retry orchestration, and email-based recovery workflows consistent with typical Payment Processing capabilities for subscription businesses. Operational ownership was centered in billing and customer success, with process changes focused on centralizing failed payment handling and standardizing recovery messaging. The implementation concentrates on site-level integration and workflow automation rather than broader enterprise integration. | |
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ButcherBox | Consumer Packaged Goods | 250 | $560M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a | In 2018, ButcherBox implemented Churn Buster. Churn Buster is deployed on their website to support Payment Processing workflows for subscription orders, aligning with the companys direct to consumer subscription model. The implementation emphasizes Payment Processing category capabilities typical of the vendor, including automated dunning workflows, configurable retry orchestration, and recovery messaging tied to failed payment events. Configuration work focused on mapping retry schedules and communication templates to the subscription billing cadence and customer lifecycle stages. Churn Buster is embedded into the website checkout and subscription lifecycle, bringing Payment Processing signals into billing operations, customer success, and finance workflows. Operational coverage centers on onsite payment failure interception, email based recovery flows, and orchestration of retries without naming specific third party integrations. Governance for the deployment is structured around cross functional ownership between finance and customer operations, with configuration controls aligned to subscription billing rules and segmentation logic. Rollout patterns prioritized website instrumentation and subscription flow coverage, maintaining a narrow operational scope tied to the ecommerce subscription experience. | |
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Care/of | Retail | 160 | $17M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a | In 2018, Care/of implemented Churn Buster for Payment Processing on its website to instrument subscription billing and failed payment recovery workflows. The deployment used Churn Buster as a SaaS payment recovery layer embedded into customer billing touchpoints on the site, aligning the Churn Buster service with ecommerce checkout and recurring billing flows. The implementation focused on standard Payment Processing capabilities, including automated dunning sequences, retry scheduling, and customer-facing recovery communications, with configuration of messaging cadence and account tagging to drive retention workflows. Operational ownership sat with billing and customer success teams, and governance included documented escalation rules and workflow triggers to update subscription status and notify internal stakeholders when recovery attempts were required. | |
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Professional Services | 4400 | $720M | United States | Churn Buster | Churn Buster | Payment Processing | 2020 | n/a |
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Professional Services | 25 | $3M | United States | Churn Buster | Churn Buster | Payment Processing | 2020 | n/a |
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Professional Services | 12 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Communications | 18 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Professional Services | 20 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Utilities | 22 | $3M | United States | Churn Buster | Churn Buster | Payment Processing | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Churn Buster
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