List of Citation HR (ex Assured HR) Customers
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Since 2010, our global team of researchers has been studying Citation HR (ex Assured HR) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Citation HR (ex Assured HR) for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Citation HR (ex Assured HR) for Core HR include: Story House Early Learning, a Australia based Education organisation with 1700 employees and revenues of $200.0 million, Boutique Fitness Studios, a Australia based Leisure and Hospitality organisation with 330 employees and revenues of $83.0 million, Flooring Xtra, a New Zealand based Retail organisation with 200 employees and revenues of $62.0 million and many others.
Contact us if you need a completed and verified list of companies using Citation HR (ex Assured HR), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boutique Fitness Studios | Leisure and Hospitality | 330 | $83M | Australia | Citation Group | Citation HR (ex Assured HR) | Core HR | 2021 | n/a |
In 2021, Boutique Fitness Studios implemented Citation HR (ex Assured HR) as its Core HR platform across its master-franchise operations in Australia. Citation HR (ex Assured HR) was configured to support HR and compliance workflows including rostering, award interpretation, tailored contract management and provision of on-demand workplace-relations advice and compliant contract templates. The implementation delivered faster access to workplace-relations guidance and standardized contract and template outputs which improved franchisee compliance and reduced HR risk across the region.
The deployment focused on centralizing HR governance and compliance controls for franchise operations, with Citation HR providing core modules for rostering, award interpretation and contract templating that directly support HR and franchise operations teams. Configuration emphasized policy-aligned award rules and template libraries to ensure consistent application of workplace-relations advice and contract terms across sites, strengthening operational compliance within the Boutique Fitness Studios master-franchise network.
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Flooring Xtra | Retail | 200 | $62M | New Zealand | Citation Group | Citation HR (ex Assured HR) | Core HR | 2022 | n/a |
In 2022, Flooring Xtra implemented Citation HR (ex Assured HR) to outsource HR support and deploy Citation’s HR software across its Timaru and Oamaru operations. Citation HR (ex Assured HR) was provisioned as a Core HR solution to centralise employee records, standardise policy documents and provide legally compliant template management for the retailer.
The implementation focused on centralisation of personnel data and process standardisation, with functional capabilities for employee record management, policy and template libraries, and structured performance review workflows. The deployment combined the Citation HR software with a 24/7 Advice Line to deliver ongoing HR support and advice alongside the Core HR application.
Governance changes included moving HR advisory responsibility to Citation and consolidating records and templates under a single system accessible to HR and frontline managers in Timaru and Oamaru. Outcomes reported by the customer included improved record keeping, simplified performance reviews and stronger compliance with New Zealand employment law, reflecting tighter operational controls and externally supported HR governance.
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Story House Early Learning | Education | 1700 | $200M | Australia | Citation Group | Citation HR (ex Assured HR) | Core HR | 2019 | n/a |
In 2019, Story House Early Learning implemented Citation HR (ex Assured HR) as its Core HR application. The deployment covered HR administrative and employee lifecycle functions for the organisation's 1700 employees across Story House Early Learning in Australia, aiming to centralize staff contract handling and employee records that had been managed through distributed administrative processes.
Citation HR (ex Assured HR) was configured to support core personnel modules consistent with Core HR use cases, including employee master data, contract management and onboarding workflows, plus candidate shortlisting support used by hiring managers. Configuration emphasized generation and centralized storage of employment agreements and standardization of contract templates to reflect the organisation's recruiting and contracting activities.
Operational ownership for the application rested with HR administrators, executive assistants and senior management, reflecting the day to day responsibilities captured in executive support and office administration roles. The implementation aligned HR process ownership with executive approvals and facility management coordination, and was designed to operate alongside the companys financial and administrative processes without introducing new named system integrations.
Governance focused on formalizing workflows for contract approvals, candidate shortlisting and employee record stewardship, consolidating tasks that had previously been distributed across reception, accounts and executive assistant functions. The rollout prioritized centralization of HR administration and standardized stewardship of personnel documentation within Citation HR.
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