List of CitiXsys iVend Retail Customers
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Since 2010, our global team of researchers has been studying CitiXsys iVend Retail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CitiXsys iVend Retail for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CitiXsys iVend Retail for Retail Management include: Laksala, a Sri Lanka based Retail organisation with 200 employees and revenues of $22.0 million, Burke Marine, a Australia based Retail organisation with 30 employees and revenues of $5.0 million, Vitamin Shoppe Panama, a Panama based Retail organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using CitiXsys iVend Retail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CitiXsys iVend Retail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Burke Marine | Retail | 30 | $5M | Australia | CitiXsys | CitiXsys iVend Retail | Retail Management | 2017 | n/a |
In 2017 Burke Marine implemented CitiXsys iVend Retail as its primary Retail Management solution. The deployment focused on point of sale and centralized inventory capabilities to support store level sales and a main warehouse, with CitiXsys iVend Retail integrated into the company environment for real time stock visibility across sites.
The implementation configured core modules including POS transaction processing, inventory management with real time inter-store and warehouse stock lookups, integrated EFTPOS, gift voucher processing, and Lay-By facilities. CitiXsys iVend Retail was used to standardize retail transaction workflows and to provide consistent voucher and payment handling across outlets.
Integration work explicitly included linking the iVend Retail solution with SAP Business One to unify retail transactions and inventory records with back office financial and inventory ledgers. Operational coverage spanned retail stores and the main warehouse, with staff training emphasized to support front line adoption and day to day operations.
Governance and process changes centered on point of sale procedure standardization and stock enquiry controls to reduce manual errors. Reported outcomes from the rollout included easier user adoption, reduction in human errors, transparent gift voucher processing, effective integrated EFTPOS, and the addition of Lay-By functionality to store operations.
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Laksala | Retail | 200 | $22M | Sri Lanka | CitiXsys | CitiXsys iVend Retail | Retail Management | 2017 | n/a |
In 2017, Laksala implemented CitiXsys iVend Retail as its core retail application. The deployment covered its network of 13 stores across Sri Lanka and focused on integrating store point of sale with back office warehousing and financial processes.
CitiXsys iVend Retail was configured to deliver store point of sale, inventory management, store-level merchandising workflows, and centralized reporting capabilities customary to Retail Management. The implementation emphasized store-to-head office synchronization and inventory visibility to address specialty retail requirements for range control and knowledgeable staff support.
The integration architecture connected CitiXsys iVend Retail with SAP Business One for finance and warehouse operations, and the integration work was delivered with assistance from business partner Pristine Solutions. The solution unified sales transaction records, stock movement flows, and financial posting streams to create end-to-end transactional continuity between stores and corporate finance.
Operational coverage included store operations, merchandising, inventory control, warehousing, and finance across all locations, and governance and process changes removed manual reconciliation tasks such as trial balances while restoring network-level visibility. Laksala's use of CitiXsys iVend Retail in this Retail Management deployment aligned sales and operational data with financial records, enabling more informed enterprise planning and operational coordination.
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Vitamin Shoppe Panama | Retail | 30 | $3M | Panama | CitiXsys | CitiXsys iVend Retail | Retail Management | 2018 | n/a |
In 2018 Vitamin Shoppe Panama implemented CitiXsys iVend Retail as a Retail Management application to support omnichannel operations during the retailer’s Latin America expansion, covering two stores in Panama and one store in Costa Rica. The deployment targeted improved in-store functions and automation, with an explicit focus on inventory visibility, stock control, promotions, and integrated loyalty to address previously fragmented engagement and reporting.
CitiXsys iVend Retail was configured to provide real time visibility into store operations and to centralize typical Retail Management workflows, including inventory control, purchase order management, pricing and markdown management, sales and promotions, customer management and marketing, employee management, and reporting. Store-level configuration enabled managers to manage prices and promotions centrally or by individual store, while point of sale and transaction processing were optimized for speed and accuracy.
The implementation included a seamless integration to SAP Business One so financial data and consolidated reporting remained synchronized and up to date across retail and back-office systems. Inventory status and transactional detail were made visible across the entire store landscape, delivering a centralized operational view for head office and multi-site coordination.
Governance and rollout emphasized a smooth, company-wide adoption with broad user acceptance, enabling head office access to critical management information and transactional data across multiple stores. Reported business outcomes included improved control over Latin America operations, improved inventory visibility across stores, enhanced customer engagement through integrated loyalty and promotion features such as gift certificates and discounts, and improved interdepartmental communication and synchronized operations.
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