List of Citymapper for Cities by Via Customers
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Since 2010, our global team of researchers has been studying Citymapper for Cities by Via customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Citymapper for Cities by Via for Transportation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Citymapper for Cities by Via for Transportation Management include: Ile-de-France Mobilites France, a France based Government organisation with 650 employees and revenues of $13.93 billion, Chattanooga Area Regional Transportation Authority, a United States based Transportation organisation with 170 employees and revenues of $20.0 million, Metro Transit St. Louis, a United States based Transportation organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Citymapper for Cities by Via, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chattanooga Area Regional Transportation Authority | Transportation | 170 | $20M | United States | Via Transportation | Citymapper for Cities by Via | Transportation Management | 2025 | n/a |
In 2025, Chattanooga Area Regional Transportation Authority implemented Citymapper for Cities by Via as its Transportation Management application to support passenger trip planning, real-time tracking and mobile ticketing. The Citymapper for Cities by Via deployment establishes a single passenger-facing app that covers trip planning, live arrival information and mobile ticketing across CARTA fixed-route buses, CARTA GO on demand and other local services in Chattanooga, Tennessee, United States.
Functional coverage centers on trip planning, real-time updates and mobile ticketing modules inferred from the Citymapper integration and CARTA announcements, with the application surfacing routing, scheduling and fare purchase workflows to riders. The implementation configures the Citymapper for Cities by Via interface to unify journey planning and fare payment within one experience, while presenting real-time vehicle location and arrival information to support rider decision making. Technical architecture signals point to a passenger application layer that leverages Citymapper routing services alongside agency service data to orchestrate routing, timetable and ticketing workflows.
Operational scope spans customer-facing transit operations and transit customer service workflows across the Chattanooga region, aligning fixed-route operations and on demand services under a common mobile channel. Governance and operational responsibilities concentrate on fare management, service updates and rider communications, consolidating journey planning, live tracking and mobile ticketing processes into a centralized application-managed workflow. Rollout emphasis is on integrating passenger engagement and operational communications across CARTA services in Chattanooga, Tennessee, United States.
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Ile-de-France Mobilites France | Government | 650 | $13.9B | France | Via Transportation | Citymapper for Cities by Via | Transportation Management | 2024 | n/a |
In 2024, Ile-de-France Mobilites France deployed Citymapper for Cities by Via as a targeted Transportation Management implementation to support Paris 2024 event operations and public mobility information. The deployment was positioned to deliver rider facing journey planning and event specific routing to assist both visitors and residents across the Paris/Île-de-France region.
Citymapper for Cities by Via delivered bespoke journey planning, real time disruption messaging and dedicated routing modules, configured to surface alternative trips and venue corridor guidance during peak event periods. The implementation emphasized Citymapper journey planning capabilities integrated into Via’s TransitTech, enabling consolidated transit schedules, live service status and contextual trip recommendations within the rider experience.
Operational coverage was focused on the Paris/Île-de-France region for the duration of Paris 2024, with the solution exposed as rider facing features for visitors and residents. Integrations were centered on real time transit feeds and disruption messaging channels to propagate incident alerts and rerouting guidance, with inference that Via’s TransitTech provided the orchestration layer for transit data ingestion and service messaging.
Governance and rollout were aligned to the Paris 2024 timeline, with bespoke configuration and messaging rules tuned for high demand periods and known event corridors. The implementation improved visitor and resident navigation across Paris/Île-de-France by combining Citymapper journey planning and live disruption information for the event.
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Metro Transit St. Louis | Transportation | 50 | $5M | United States | Via Transportation | Citymapper for Cities by Via | Transportation Management | 2020 | n/a |
In 2020, Metro Transit St. Louis deployed Citymapper for Cities by Via together with Via Transportation to support the Via-powered on-demand service operating as Via Metro STL. The deployment positioned Citymapper for Cities by Via as a customer-facing layer for Transportation Management, documenting service availability and providing rider information for St. Louis County, Missouri, United States.
Citymapper for Cities by Via was configured to surface journey-planning and on-demand booking capabilities alongside public-facing pages that display service coverage and rider guidance. Functional capabilities in use include trip discovery, on-demand booking presentation, service availability mapping, and rider information publishing, consistent with Transportation Management workflows for first-mile and last-mile services.
Operational coverage focused on Metro Transit St. Louis service areas within St. Louis County, impacting transit operations, service planning, and customer information channels. Citymapper pages served as the canonical public interface for riders to discover and request Via Metro STL trips, with booking and journey-planning handled within the Citymapper and Via ecosystem rather than via a separately named public module.
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