List of CLIKING Customer Loyalty Customers
Since 2010, our global team of researchers has been studying CLIKING Customer Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CLIKING Customer Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CLIKING Customer Loyalty for Customer Loyalty include: Eiffage, a France based Construction and Real Estate organisation with 78200 employees and revenues of $23.51 billion, Groupe Bertrand, a France based Leisure and Hospitality organisation with 42000 employees and revenues of $3.26 billion, Gruppo San Donato Italy, a Italy based Healthcare organisation with 11000 employees and revenues of $2.99 billion and many others.
Contact us if you need a completed and verified list of companies using CLIKING Customer Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CLIKING Customer Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eiffage | Construction and Real Estate | 78200 | $23.5B | France | CLIKING (ex Goodmeal) | CLIKING Customer Loyalty | Customer Loyalty | 2022 | n/a |
In 2022, Eiffage implemented CLIKING Customer Loyalty, provided by CLIKING ex Goodmeal, to collect customer feedback and aggregate online reviews across its French operations. CLIKING Customer Loyalty was deployed to capture NPS and CSAT feedback and to support automated loyalty and communication actions, aligning the implementation with the Customer Loyalty application category.
The implementation emphasizes two inferred functional modules, loyalty and satisfaction, based on the vendor announcement rather than a public case study. Configuration focused on feedback capture workflows, review aggregation, loyalty management and automated communication orchestration, with analytics instrumentation to surface satisfaction signals for operational teams.
Deployment architecture centralized customer feedback and review data to feed automated loyalty and communication workflows that are operational across Eiffage French operations. The rollout targeted customer experience and service orchestration functions in construction and real estate operations, enabling programmatic triggers from satisfaction signals to loyalty actions, and introducing governance controls around feedback handling and communication automation.
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Groupe Bertrand | Leisure and Hospitality | 42000 | $3.3B | France | CLIKING (ex Goodmeal) | CLIKING Customer Loyalty | Customer Loyalty | 2022 | n/a |
In 2022, Groupe Bertrand implemented CLIKING Customer Loyalty, a Customer Loyalty application, to capture guest and diner feedback via QR surveys, manage online reputation and run automated loyalty and communication campaigns across its hospitality and restaurant brands in France. The deployment centralized customer feedback capture and loyalty enrollment, consolidating reputation signals and campaign controls for brand and operations teams.
Configuration reflected vendor-announced module usage, including a digital loyalty card, survey and NPS collection, and automated marketing modules, enabling loyalty enrollment, feedback-triggered campaign orchestration and scheduled communication flows. The CLIKING Customer Loyalty implementation aligned functional workflows around NPS capture, contact consent and lifecycle messaging to connect in-venue interactions with automated outreach.
Operational scope covered Groupe Bertrand hospitality and restaurant brands in France, with platform administration structured for centralized marketing and guest experience teams to manage campaign governance, template management and reporting. QR survey data and reputation monitoring feeds were instrumented to trigger segmentation and follow up communications within the Customer Loyalty program.
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Gruppo San Donato Italy | Healthcare | 11000 | $3.0B | Italy | CLIKING (ex Goodmeal) | CLIKING Customer Loyalty | Customer Loyalty | 2022 | n/a |
In 2022, Gruppo San Donato Italy implemented CLIKING Customer Loyalty to centralize patient feedback and online reputation signals across its healthcare facilities in Italy, aligning the deployment with the Customer Loyalty application category. The rollout focused on capturing structured patient satisfaction surveys and tracking Net Promoter Score and CSAT metrics, with CLIKING Customer Loyalty positioned as the central repository for responses to online reviews to support patient experience and reputation management.
The implementation included patient satisfaction survey configuration and communication and loyalty features to engage patients after episodes of care, automate survey distribution, and consolidate review responses into a unified feedback stream. CLIKING Customer Loyalty was configured to provide role based access for facility level staff and centralized reputation managers, and to generate operational reporting for patient experience teams and service leaders.
Operational scope spanned Gruppo San Donato facilities across Italy, with workflows established to route feedback for local response and centralized oversight of public review replies, and to surface NPS and CSAT trends for reputation management. Governance emphasized centralized visibility of patient feedback and coordinated response orchestration between facility staff and the group reputation function, supporting ongoing patient experience management across the hospital network.
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