List of Clixifix Customer Care Customers
Tyne and Wear, DH4 5QY,
United Kingdom
Since 2010, our global team of researchers has been studying Clixifix Customer Care customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Clixifix Customer Care for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Clixifix Customer Care for Customer Experience include: Galliford Try, a United Kingdom based Construction and Real Estate organisation with 4198 employees and revenues of $2.17 billion, Pocket Living, a United Kingdom based Construction and Real Estate organisation with 60 employees and revenues of $89.0 million, Argent (Property Development) Services LLP, a United Kingdom based Construction and Real Estate organisation with 170 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Clixifix Customer Care, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Clixifix Customer Care customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Argent (Property Development) Services LLP | Construction and Real Estate | 170 | $50M | United Kingdom | Clixifix | Clixifix Customer Care | Customer Experience | 2018 | n/a |
In 2018, Argent (Property Development) Services LLP implemented Clixifix Customer Care. The Clixifix Customer Care deployment centralized customer care measurement and reporting across the organisation, aligning land, build, sales and aftercare under the Customer Experience category.
Implementation focused on the Clixifix reporting feature, which provided instant KPI analysis, bespoke illustrative report creation and the ability to circulate those reports to decision makers. Functional capabilities implemented include KPI dashboards, configurable reporting templates and automated report distribution to governance stakeholders, enabling near real time visibility of customer care performance.
Operational coverage explicitly included Argent's land, build, sales and aftercare teams, and the rollout established full accountability and ownership for customer care across those business functions. Reporting circulation to decision makers and the emphasis on ownership restructured accountability workflows, creating a single instrument for performance review and follow up across departments.
As an outcome recorded by Argent, Clixifix Customer Care provided the first consistent mechanism to measure customer care performance, the ability to analyse KPI data instantly, and to produce and share bespoke reports, which in turn focused staff attention on customer care and supported improvement.
|
 |
Galliford Try | Construction and Real Estate | 4198 | $2.2B | United Kingdom | Clixifix | Clixifix Customer Care | Customer Experience | 2021 | n/a |
In 2021, Galliford Try implemented Clixifix Customer Care in its Partnerships North business unit to maintain The Linden Way strategy and ensure compliance with its requirements. Clixifix Customer Care serves as the primary Customer Experience application for the unit, consolidating customer contacts, defect reporting and case lifecycle management under a single operational domain.
The implementation focused on centralized case management and structured defect analytics, delivering defect categorization by type, trade, material and subcontractor as specified by internal requirements. The configuration supports field intake workflows for site defect capture and organizes repair assignment and tracking across customer service and field operations teams.
Operational governance centers on management of Clixifix Customer Care within the Business Unit, with routine analysis of defect data to enforce The Linden Way standards and to inform subcontractor accountability processes. Rollout and ongoing management are positioned inside Partnerships North, covering customer service staff, site operations and subcontractor coordination, with controls to ensure adherence to the documented strategy.
|
 |
Pocket Living | Construction and Real Estate | 60 | $89M | United Kingdom | Clixifix | Clixifix Customer Care | Customer Experience | 2017 | n/a |
In 2017, Pocket Living deployed Clixifix Customer Care to manage customer care operations. The Clixifix Customer Care implementation was scoped to strengthen the company Customer Experience function across customer service and aftersales workflows.
The deployment centers on defect logging and ticketing, contractor performance trend reporting, and raw data export to support evidence-based escalation. Reporting capabilities provide one click trend views that surface recurring defects and contractor-related patterns, enabling systematic identification of reappearing issues and data-backed case analysis.
Operationally the application is used by the customer care team to coordinate with contractors and site operations, feeding a centralized issue backlog and case history. Clixifix Customer Care preserves intervention records, timestamps, and resolution notes so colleagues can review prior actions and continue support when staff are on annual leave.
Governance and process changes focus on transparency and handover, reporting providing the raw data needed to substantiate problems and to allocate contractor follow up. The implementation emphasizes structured case documentation and trend reporting to support escalation workflows and continuity of service.
|
Buyer Intent: Companies Evaluating Clixifix Customer Care
- Abtec Network Systems United Kingdom, a United Kingdom based Professional Services organization with 24 Employees
- Baxter Auto, a United States based Automotive company with 1500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||