List of Close CRM Customers
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United States
Since 2010, our global team of researchers has been studying Close CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Close CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Close CRM for CRM include: Getaround, a United States based Professional Services organisation with 550 employees and revenues of $91.0 million, Hyrecar, a United States based Professional Services organisation with 76 employees and revenues of $35.7 million, Newchip Accelerator, a United States based Professional Services organisation with 200 employees and revenues of $25.0 million, Customer.io, a United States based Professional Services organisation with 150 employees and revenues of $18.0 million, Jobscore, a United States based Professional Services organisation with 50 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Close CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Close CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alerteer | Professional Services | 15 | $2M | United States | Close | Close CRM | CRM | 2019 | n/a |
In 2019, Alerteer implemented Close CRM as its CRM to centralize lead generation and prospecting for a 15 person professional services firm. The deployment focused on supporting a 10 person frontline sales and outreach team responsible for inbound and outbound prospect engagement.
The implementation concentrated on lead capture and activity orchestration, ingesting leads from Snap Paddy into Close CRM and operationalizing those records through calling, voicemail and email outreach workflows. The configuration emphasized CRM pipelines and activity sequencing to manage lead states, with agents using LinkedIn Sales Navigator to generate and qualify prospects before they were progressed inside Close CRM.
Operational governance included formalized training on using LinkedIn Sales Navigator for sourcing, onboarding new agents on Snap Paddy to Close CRM lead flows, and coaching on active listening and critical thinking within structured outreach sequences. KPI tracking and reporting were executed through Close CRM records and activity dashboards, with regular reporting to top management to maintain visibility into lead generation and agent performance.
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AmberBox Gunshot Detection | Professional Services | 25 | $3M | United States | Close | Close CRM | CRM | 2020 | n/a |
In 2020, AmberBox Gunshot Detection implemented Close CRM. AmberBox deployed Close CRM as its CRM to centralize daily lead generation, outreach sequencing, demo scheduling, opportunity tracking, and sales liaison activities for its sales and business development function.
The implementation emphasized contact and lead management, sequence-driven cold outreach workflows, calendar-linked demo scheduling, and structured opportunity records. Staff were trained in the Close CRM software, and the system was used to capture deployment model details including specialized pricing and timelines, supporting personalized presentations and customer-facing proposal activity.
Operational coverage focused on the sales team and office-level business development processes, with Close CRM serving as the primary tool for lead qualification, demo booking, and opportunity progression. Explicit outcomes tied to the Close CRM-driven workflow included connecting with more than 30 new leads daily, bringing in over $2 million of new business opportunities through outreach and cold calls, scheduling 40 product demonstrations in three months, and consistently exceeding sales meeting goals.
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Civalgo | Professional Services | 30 | $3M | Canada | Close | Close CRM | CRM | 2019 | n/a |
In 2019 Civalgo implemented Close CRM as the central CRM to support its US market expansion and to unify sales, marketing and account management workflows. The deployment established Close CRM as the single repository for lead capture and pipeline management, creating the Lead Database from inception and recording over 2,850 qualified leads in Close CRM within twelve months.
Configuration emphasized lead management, contact and account records, opportunity pipeline stages, activity tracking and sales cadence automation consistent with CRM functional workflows. The implementation captured a pipeline of 35 major accounts and supported the account development process that generated $6.1MM in 2020 revenue projections, while also enabling the sales organization to close four named enterprise accounts, Curran Contracting, Kiewit Corporation, Pacifica Contractors and Advanced Power Tech, representing $1.8MM in new business.
Operational scope focused on B2B sales and the new USA market, with responsibilities spanning sales, marketing and operational planning. Sales leadership reported directly to the CEO to develop annual operating business plans for sales, marketing and operational efforts for the new market, and Civalgo established an Account Manager sales team to maintain customer service for US customers.
Governance centered on pipeline hygiene and lead qualification workflows within Close CRM, and rollout prioritized the sales and account management teams to ensure consistent data capture and handoffs between marketing qualified leads and account management. The narrative reflects an implementation where Close CRM served as the backbone for segmentation, target account development and structured sales operations in support of Civalgo business expansion.
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Commonwealth Joe | Retail | 40 | $4M | United States | Close | Close CRM | CRM | 2019 | n/a |
In 2019 Commonwealth Joe implemented Close CRM, deploying a CRM to centralize fragmented lead handling for the 40-employee retail coffee business. The project targeted core sales workflow consolidation after piecemeal lead management had produced poor lead distribution, few qualified leads, limited nurturing, weak follow up, and a sales model that could not scale beyond roughly 30 customers.
The Close CRM deployment emphasized email automation and templating as primary functional modules, with the sales team operationalizing email sequences and reusable templates at scale. Commonwealth Joe sends over 3,000 emails a month through Close and uses email templates hundreds of times each month, demonstrating configuration of outbound automation, template libraries, and repeatable outreach workflows.
Operational coverage focused on the direct sales function, shifting responsibilities for lead distribution, prioritization, qualification, and nurturing into the Close CRM workflow. No specific external system integrations were provided in the source, the implementation therefore concentrated on configuring Close CRM to manage lead routing and follow up inside the sales organization rather than connecting to third-party platforms.
Governance changes emphasized sales process visibility and workflow discipline, enabling the team to monitor pipeline stages and enforce follow up cadence inside Close CRM. As a result Commonwealth Joe gained clearer visibility into its sales process, reduced time spent throughout the sales cycle, and positioned the company to increase revenue by making more informed and efficient sales decisions.
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Customer.io | Professional Services | 150 | $18M | United States | Close | Close CRM | CRM | 2020 | n/a |
In 2020, Customer.io implemented Close CRM to centralize outbound and inbound sales activity and make every customer touchpoint recordable. The deployment focused on the sales and marketing functions within a 150 person professional services company, positioning Close CRM as the primary workspace for reps and a single source for activity timelines and lead state.
Configuration emphasized CRM core capabilities, including lead management, activity logging, automated workflows, lead scoring and assignment, and structured handoffs to account executives. Close CRM was configured to capture and persist granular touchpoints so that sales workflows for new leads, separation of self service versus human-qualified opportunities, and AE qualification handoffs are driven by recorded events rather than ad hoc notes.
Integrations were explicitly bi-directional with Customer.io, with Customer.io providing the origin of most lead and engagement signals that populate Close CRM. Reps use Close CRM to work deals and, when questions arise about why a lead was scored or a field populated, they trace the event back into Customer.io for source-level context, preserving a clear traceability chain between the CRM and the email automation platform.
Governance and operational practices prioritized full-team visibility and traceability, granting access to marketing and sales stakeholders to investigate recorded events and adjust upstream rules. The result is that the sales team ‘lives in Close CRM,’ the product recedes into the background, and data-driven decisions are enabled because every action in Close CRM can be correlated to a documented reason in Customer.io.
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Professional Services | 550 | $91M | United States | Close | Close CRM | CRM | 2020 | n/a |
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Healthcare | 15 | $2M | United States | Close | Close CRM | CRM | 2020 | n/a |
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Professional Services | 35 | $4M | United States | Close | Close CRM | CRM | 2020 | n/a |
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Professional Services | 35 | $3M | Canada | Close | Close CRM | CRM | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Close | Close CRM | CRM | 2019 | n/a |
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Buyer Intent: Companies Evaluating Close CRM
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