List of CloudTalk Outbound Customers
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Since 2010, our global team of researchers has been studying CloudTalk Outbound customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CloudTalk Outbound for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CloudTalk Outbound for Call Center include: Dentakay, a Turkey based Healthcare organisation with 700 employees and revenues of $80.0 million, Poliglota Chile, a Chile based Education organisation with 170 employees and revenues of $6.0 million, Salespassie Netherlands, a Netherlands based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CloudTalk Outbound, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CloudTalk Outbound customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dentakay | Healthcare | 700 | $80M | Turkey | CloudTalk | CloudTalk Outbound | Call Center | 2024 | n/a |
In 2024 Dentakay deployed CloudTalk Outbound to scale outbound sales operations for dental tourism across global markets. CloudTalk Outbound was implemented as a Call Center application to centralize outbound telephony, dialing workflows, and sales CRM touchpoints for the companys commercial teams.
The implementation focused on CloudTalks Power Dialer to automate outbound calling cadence and improve call handling, alongside enhancements to call quality and the CloudTalk Zoho CRM integration. CloudTalk Outbound was configured to surface call activity in Zoho CRM and to automate contact sequencing, contributing to a reported 150% boost in monthly call volume within eight months.
Integrations were explicitly centered on Zoho CRM, enabling synchronized contact lists, call logs, and disposition updates to support sales and CRM workflows. Operational scope included sales and CRM teams across Dentakays global outbound program, with rapid agent onboarding reported, 90% of agents adopting the Power Dialer in the deployment window.
Governance and workflow changes emphasized standardized outbound scripts, CRM-driven call dispositions, and accelerated agent onboarding to maintain call quality and data consistency. The deployment of CloudTalk Outbound established a centralized Call Center telephony layer integrated with Zoho CRM to support scaled outbound sales operations.
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Poliglota Chile | Education | 170 | $6M | Chile | CloudTalk | CloudTalk Outbound | Call Center | 2022 | n/a |
In 2022, Poliglota Chile implemented CloudTalk Outbound. The CloudTalk Outbound Call Center deployment targeted outbound sales workflows across Poliglota Chile’s operations to restore rapid lead response amid the 2022 economic crisis.
The implementation configured core outbound dialing capabilities and Click-to-Call functionality together with CRM-synced call logging and agent call controls, aligning CloudTalk Outbound with standard Call Center operational workflows. Configuration focused on outbound call orchestration, click-to-call routing, and real-time call metadata capture to support tighter follow up and lead ownership.
Integrations centered on a native HubSpot integration and Click-to-Call linkage, ensuring calls, dispositions, and call notes were synchronized back to the CRM to shorten lead response time. Operational scope emphasized the outbound sales function in Chile, where agents used CloudTalk Outbound as the primary dialer and CRM-linked call tool.
Governance and process changes prioritized CRM-synced outbound processes and faster lead handoff to agents, with rollout activities oriented to quickly re-establish rapid response. Within two months the deployment delivered explicit outcomes reported by the customer, including a 30% increase in outbound success rates, a 10% improvement in agent productivity, and a 25% reduction in leads lost.
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Salespassie Netherlands | Professional Services | 10 | $1M | Netherlands | CloudTalk | CloudTalk Outbound | Call Center | 2024 | n/a |
In 2024, SalesPassie Netherlands deployed CloudTalk Outbound to support outbound sales and customer support. The CloudTalk Outbound deployment targeted Call Center functionality for a compact, 10-person professional services team operating in the Netherlands, centralizing telephony for sales outreach and inbound customer handling.
Key functional modules configured included Smart Dialer to scale outbound activity and Call Masking to reduce SPAM-related call issues, while the Zoho CRM integration linked call metadata and dispositions to contact and opportunity records. Configuration work emphasized Smart Dialer sequencing and disposition workflows aligned to existing sales stages, and instrumentation was used to track talk time and call volumes within the Call Center environment.
The Zoho CRM integration routed call metadata and dispositions into SalesPassie’s CRM to improve sales and CRM processes by ensuring call records were auditable alongside leads and contacts. Operational coverage centered on outbound dialing campaigns and live agent handling, with telephony events synchronized to CRM to support follow up and pipeline management.
Over a three month period SalesPassie’s team made 32,000 inbound and outbound calls totaling over 90,000 minutes, outcomes that coincided with doubling outbound call volume and increasing talk time by 25 percent. CloudTalk Outbound’s Call Masking reduced SPAM-related call issues and the combined Call Center configuration and CRM linkage tightened sales process execution for the small professional services team.
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