List of CMNTY Platform Customers
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Since 2010, our global team of researchers has been studying CMNTY Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CMNTY Platform for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CMNTY Platform for Community Management include: ATB Financial, a Canada based Banking and Financial Services organisation with 5044 employees and revenues of $2.20 billion, Leger, a Canada based Professional Services organisation with 600 employees and revenues of $187.0 million, Beautiful Lives, a Netherlands based Professional Services organisation with 28 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using CMNTY Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CMNTY Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ATB Financial | Banking and Financial Services | 5044 | $2.2B | Canada | MarketResponse | CMNTY Platform | Community Management | 2018 | n/a |
In 2018, ATB Financial implemented the CMNTY Platform to build a structured customer community and advance its Community Management capability. The vendor selection emphasized customization, price competitiveness, and feature fit for co-creating with customers and driving brand advocacy, a rationale cited by ATB leadership.
The CMNTY Platform deployment focused on core Community Management modules, including discussion forums, content publishing and moderation, member profiles and role-based access, gamification and advocacy program features, and analytics for community engagement. Configuration balanced out-of-the-box components with custom theming and permission schemas to align with ATB Financial brand and compliance requirements.
Operationally the community served marketing, brand and customer experience teams within ATB Financial and was instrumented to support customer co-creation workflows and feedback loops. The CMNTY Platform was configured to interoperate with customer identity systems and content workflows through standard APIs and webhooks, maintaining integration flexibility without prescribing specific third party systems.
Governance centered on defined moderation workflows, community guidelines, role assignments, and a content approval process to scale member-generated content while controlling brand risk. Rollout emphasized staged configuration and ongoing governance rather than a single system cutover, reflecting the platform’s customization and iterative co-creation requirements.
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Beautiful Lives | Professional Services | 28 | $4M | Netherlands | MarketResponse | CMNTY Platform | Community Management | 2018 | n/a |
In 2018, Beautiful Lives implemented the CMNTY Platform for Community Management to centralize insight collection for its professional services offerings. The deployment targeted the firm’s insight and research workflows, enabling remote participant engagement across different countries instead of in-person fieldwork.
The CMNTY Platform was configured to run moderated and unmoderated qualitative activities and quantitative surveys, panel recruitment and management, discussion forums, and analytics dashboards to consolidate member responses. Configuration emphasized moderation workflows, automated survey campaigns, and member segmentation to support repeatable insight sprints. The implementation aligns with standard Community Management capabilities for continuous customer feedback and cohort-based research.
Operational ownership rested with Beautiful Lives research and consulting teams, who used the platform to reduce reliance on travel and on-location fieldwork. The company reported that CMNTY gave an innovative way to get the insights they sell to customers, and that it saved costs from flying to different countries and doing fieldwork on location themselves. Governance included structured campaign scheduling and moderation rules to ensure consistent data collection across remote sites.
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Leger | Professional Services | 600 | $187M | Canada | MarketResponse | CMNTY Platform | Community Management | 2018 | n/a |
In 2018, Leger implemented CMNTY Platform in the Community Management category to support live group research and participant engagement. The deployment emphasized a hosted community and live group capability, enabling one click invitations and remote participant onboarding that emulate modern focus group workflows.
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