List of CometChat Customers
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Since 2010, our global team of researchers has been studying CometChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CometChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CometChat for Chatbots and Conversational AI include: Samskriti Business Solutions, a India based Professional Services organisation with 100 employees and revenues of $10.0 million, Digitail, a United States based Healthcare organisation with 52 employees and revenues of $9.0 million, CometChat, a United States based Professional Services organisation with 70 employees and revenues of $7.0 million, Academy Of Mine, a United States based Professional Services organisation with 30 employees and revenues of $4.0 million, Kraftwurx, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CometChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CometChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Academy Of Mine | Professional Services | 30 | $4M | United States | CometChat | CometChat | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Academy Of Mine implemented CometChat on its website to introduce real-time messaging and embedded chat capabilities for learners and support personnel. CometChat is deployed as part of the Chatbots and Conversational AI footprint to provide a web chat widget and in-app messaging experience for authenticated users.
The implementation centers on the CometChat web SDK and configurable in-app chat UI, with configuration focused on one-to-one messaging, group chat rooms, presence indicators, and message threading. Custom UI theming and role based moderation controls were applied to align the chat experience with Academy Of Mine branding and support workflows.
Deployment is embedded directly into course pages and account areas of the Academy Of Mine website, supporting learner engagement and customer support functions. Chat sessions are tied to logged in learner accounts to maintain contextual continuity and auditability across support interactions.
Operational ownership resides with product and support teams, who manage user permissions, moderation, and front end configuration. The rollout followed an incremental embedding strategy across learning and help pages, accompanied by usage monitoring and standard chat governance workflows.
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CometChat | Professional Services | 70 | $7M | United States | CometChat | CometChat | Chatbots and Conversational AI | 2009 | n/a |
In 2009, CometChat deployed CometChat on its public website. The company implemented CometChat as a Chatbots and Conversational AI application to provide embedded web messaging and conversational interfaces for customer engagement.
The implementation centers on an embedded chat widget delivered via the vendor web SDK, providing real time messaging, presence, message history, conversational workflow support, and moderation controls consistent with Chatbots and Conversational AI capabilities. Configuration and runtime administration are managed through the CometChat application dashboard, with API key based access and role based permissions used to govern users, channels, and message retention policies.
Operational scope is focused on the company website in the United States, supporting customer facing functions such as support and sales engagement within CometChat's Professional Services context and a 70 employee scale. The deployment architecture emphasizes client side web embedding and vendor hosted messaging services, with central administration used to control conversational workflows and moderation across the site.
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Digitail | Healthcare | 52 | $9M | United States | CometChat | CometChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Digitail implemented CometChat to add an on-site conversational interface. The deployment uses CometChat as a web-embedded conversational layer, aligning with the Chatbots and Conversational AI category to support customer engagement and patient-facing communication on Digitail's website. CometChat provides real-time messaging, presence awareness, and conversational UI components typical of chat platforms.
Configuration focused on a lightweight client-side widget integrated into Digitail's public site, with cloud-hosted message routing and session persistence reflecting a standard web-embedded architecture for Chatbots and Conversational AI. Operational ownership centers on customer support and patient engagement functions, with governance around conversational workflows, content moderation, and compliance considerations relevant to healthcare communications. The implementation was provisioned to escalate conversations to human agents and to capture conversational context for ongoing customer service workflows.
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Communications | 10 | $1M | Canada | CometChat | CometChat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | CometChat | CometChat | Chatbots and Conversational AI | 2015 | n/a |
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Non Profit | 10 | $1M | United Kingdom | CometChat | CometChat | Chatbots and Conversational AI | 2015 | n/a |
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Professional Services | 100 | $10M | India | CometChat | CometChat | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating CometChat
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