List of Commerce Dynamics OpenCanvas Customers
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Since 2010, our global team of researchers has been studying Commerce Dynamics OpenCanvas customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Commerce Dynamics OpenCanvas for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Commerce Dynamics OpenCanvas for Customer Engagement include: Telserv Netherlands, a Netherlands based Communications organisation with 25 employees and revenues of $10.0 million, Imsolutions Spain, a Spain based Banking and Financial Services organisation with 25 employees and revenues of $5.0 million, Icons Fashion, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Commerce Dynamics OpenCanvas, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Commerce Dynamics OpenCanvas customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Icons Fashion | Retail | 10 | $1M | United States | Commerce Dynamics | Commerce Dynamics OpenCanvas | Customer Engagement | 2021 | n/a |
In 2021, Icons Fashion implemented Commerce Dynamics OpenCanvas to launch the Icons.com auction marketplace. Commerce Dynamics OpenCanvas, deployed under the Customer Engagement category, was used to enable auctions of one-off sports memorabilia for Icons Fashion and its partners in the United Kingdom, with the official marketplace launch occurring on July 2, 2021.
The deployment focused on auction marketplace capabilities within Commerce Dynamics OpenCanvas, including catalog and lot management, bidding lifecycle orchestration, buyer registration and authentication workflows, and order capture for one-off authenticated memorabilia sales. The implementation supported e-commerce and CRM auction workflows and included fan engagement functionality to surface authenticated items to collector audiences, aligning commerce and engagement processes in a single channel.
Operational coverage targeted Icons Fashion digital commerce and partner channels in the UK, creating a dedicated authenticated memorabilia sales channel on Icons.com. Governance and rollout emphasized authenticated listing controls and partner onboarding workflows to preserve provenance and buyer confidence, while integrating auction processes into existing e-commerce and CRM operational flows for merchandising, marketing, and customer service teams.
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Imsolutions Spain | Banking and Financial Services | 25 | $5M | Spain | Commerce Dynamics | Commerce Dynamics OpenCanvas | Customer Engagement | 2019 | n/a |
In 2019, Imsolutions Spain deployed Commerce Dynamics OpenCanvas as its Customer Engagement platform to underpin payments gateway customer communications and transaction orchestration. The deployment focused on strengthening stability and scalability for high volume transactions while centralizing customer interaction workflows within Commerce Dynamics OpenCanvas.
Commerce Dynamics OpenCanvas was configured to support core Customer Engagement capabilities, including message orchestration for transaction notifications, template driven messaging, and workflow automation for customer touchpoints. Configuration emphasized lightweight orchestration and template management to meet the needs of a 25 person organization while enabling consistent customer messaging and operational handoffs.
The implementation was executed as an IT infrastructure deployment in Europe, leveraging Colt services for data centre connectivity and related hosting to secure and scale the payments gateway infrastructure. Commerce Dynamics OpenCanvas was integrated with the Colt-hosted payments gateway environment to provide a contiguous runtime for transaction processing and customer communications, and the operational scope explicitly covered payments operations, IT, and back office functions.
Governance and rollout were organized around IT and operations teams to align message templates and workflow ownership with back-office processes, and to secure connection and hosting SLAs with Colt. Colt reports that the combined hosting and application deployment delivered improved operational performance and approximately 15% reduction in Imsolutions' back-office costs.
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Telserv Netherlands | Communications | 25 | $10M | Netherlands | Commerce Dynamics | Commerce Dynamics OpenCanvas | Customer Engagement | 2018 | n/a |
In 2018, Telserv Netherlands implemented Commerce Dynamics OpenCanvas for Customer Engagement. The deployment integrated Commerce Dynamics OpenCanvas with Colt’s Voice On Demand portal and the Colt Intelligent Network to automate ordering, activation and porting of inbound numbers across multiple countries, supporting a global inbound voice and telephony partnership spanning Europe and beyond.
Configuration work focused on workflow orchestration and provisioning automation within Commerce Dynamics OpenCanvas, standardising ordering and activation workflows and enabling API driven provisioning consistent with Colt Cloud Voice Voice On Demand capabilities. Functional capabilities implemented included automated number ordering, activation and porting, catalog driven service definitions and order orchestration to enable near real time provisioning, reducing manual intervention in number lifecycle management.
Integrations were explicit to Colt’s Voice On Demand portal and the Colt Intelligent Network, providing direct integration points for provisioning and porting operations and enabling end to end activation across international markets. Operational ownership rested with Telserv provisioning and operations teams to manage inbound voice provisioning, change control and process governance, and outcomes included standardised processes, reduced manual effort and near real time provisioning consistent with Colt Cloud Voice Voice On Demand capabilities.
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