List of Conductrics Platform Customers
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Since 2010, our global team of researchers has been studying Conductrics Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conductrics Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conductrics Platform for Customer Experience include: Experian UK, a United Kingdom based Professional Services organisation with 3600 employees and revenues of $813.0 million, Friesen-Apotheken Germany, a Germany based Healthcare organisation with 40 employees and revenues of $12.0 million, Linden-Apotheke Germany, a Germany based Healthcare organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Conductrics Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conductrics Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Experian UK | Professional Services | 3600 | $813M | United Kingdom | Conductrics | Conductrics Platform | Customer Experience | 2020 | n/a |
In 2020, Experian UK implemented the Conductrics Platform for Customer Experience. The Conductrics Platform is used for optimisation and personalisation testing across Experian's consumer web and app properties in the United Kingdom, aimed at improving customer experience and product flows. The provider is explicitly listed in Experian's cookie policy and SDK documentation as the optimisation and testing provider, which confirms the presence of Conductrics in client-side instrumentation and consent records.
Deployment centers on client-side SDK integration and cookie-level tagging to enable experiment management, variant targeting, and decisioning, with configurations surfaced to product and UX teams for running optimisation and personalization campaigns. Functional modules observed via public cookie and SDK listings include experiment orchestration, campaign targeting and personalization decisioning, and analytics event tagging for behavioural measurement. Operational scope encompasses consumer-facing digital channels in the United Kingdom, with governance oriented to product and customer experience teams managing experiment rollout and consent-aware tagging.
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Friesen-Apotheken Germany | Healthcare | 40 | $12M | Germany | Conductrics | Conductrics Platform | Customer Experience | 2022 | n/a |
In 2022, Friesen-Apotheken Germany implemented the Conductrics Platform as a Customer Experience solution. The implementation targeted a compact retail pharmacy chain operating multiple outlets with integrated ordering, botendienst and inventory processes, positioning the Conductrics Platform to centralize experimentation and personalization across digital touchpoints and support in-store engagement.
Configuration emphasized the Conductrics Platform's experimentation and personalization capabilities, including A/B and multivariate testing, rule based segmentation and real time decisioning to orchestrate customer journeys. Setup included user segmentation, campaign targeting and decisioning workflows mapped to ordering and customer service touchpoints, scaled to the operational footprint of a 40 employee organization.
Integrations linked the Conductrics Platform with CGM WINAPO pharmacy systems as noted on CGM product pages, aligning experimentation signals with ordering, inventory and botendienst processes. Operational coverage included ecommerce channels and in-store workflows, affecting customer service, store operations and fulfillment coordination, while analytics and reporting were surfaced through Conductrics decision logs alongside existing pharmacy operational dashboards.
Rollout governance was structured around a small cross functional team from marketing and store operations, using phased deployment across outlets and iterative test plans to limit disruption. Change controls focused on experiment approval, data capture standards and decisioning rules to maintain consistent customer experience across digital and physical touchpoints, embedding the Conductrics Platform within Friesen-Apotheken Germany Customer Experience tooling.
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Linden-Apotheke Germany | Healthcare | 10 | $2M | Germany | Conductrics | Conductrics Platform | Customer Experience | 2021 | n/a |
In 2021, Linden-Apotheke Germany implemented the Conductrics Platform to strengthen Customer Experience for its pharmacy operations. The Conductrics Platform deployment targeted customer engagement and personalization workflows common to Customer Experience solutions, positioning the application as the primary decisioning and experimentation layer for digital customer touchpoints in a small, Germany based pharmacy environment.
The Conductrics Platform was configured with category aligned capabilities including personalization, experimentation and campaign orchestration to manage customer profiles and tailor messaging for pharmacy customers. Configuration emphasized lightweight decisioning and experimentation workflows appropriate for an organization of approximately 10 employees, enabling controlled message variation and rule based personalization across online channels.
The Conductrics Platform deployment coexisted with a CGM METIS footprint, Linden-Apotheke being shown as a METIS user on CGM materials. CGM METIS is used by Linden-Apotheke to monitor purchasing, sales, inventory and marketing, providing the BI and operational transparency layer, while the Conductrics Platform focused on Customer Experience orchestration and personalization; no specific integration between Conductrics Platform and CGM METIS is stated.
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