List of ConexED Chat Bot Customers
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United States
Since 2010, our global team of researchers has been studying ConexED Chat Bot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ConexED Chat Bot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ConexED Chat Bot for Chatbots and Conversational AI include: Southwestern College, a United States based Education organisation with 1000 employees and revenues of $250.0 million, Heuberger Subaru, a United States based Automotive organisation with 75 employees and revenues of $120.0 million, Chaffey College Foundation, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ConexED Chat Bot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ConexED Chat Bot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chaffey College Foundation | Retail | 10 | $1M | United States | ConexED | ConexED Chat Bot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Chaffey College Foundation implemented ConexED Chat Bot to extend virtual counseling and appointment management for student services in the United States. The deployment used the ConexED platform to provide virtual counseling, walk-in lobbies, and streamlined appointment scheduling under the Chatbots and Conversational AI category.
The implementation configured virtual lobbies and chat-enabled scheduling workflows within ConexED Chat Bot, enabling same-day virtual help and more consistent virtual counselor interactions. Functional capabilities implemented included real-time chat, queue and lobby orchestration for walk-in traffic, and calendar-based appointment scheduling tied to student services CRM workflows. Configuration focused on conversational routing, chat-triggered scheduling, and standardization of counselor interaction templates.
Operational coverage concentrated on student services and counseling functions across Chaffey College Foundation in the United States, serving a small organizational footprint. Integrations leveraged ConexED Chat Bot native chat and scheduling features to coordinate student intake, appointment calendars, and virtual lobby sessions.
Governance centered on workflow standardization for virtual lobbies and appointment handling, with process changes to prioritize same-day virtual help and consistent counselor engagement. Reported outcomes included easier student scheduling and more consistent virtual counselor interactions.
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Heuberger Subaru | Automotive | 75 | $120M | United States | ConexED | ConexED Chat Bot | Chatbots and Conversational AI | 2024 | Gubagoo |
In 2024, Heuberger Subaru implemented ConexED Chat Bot as a Chatbots and Conversational AI application to support CRM, marketing activation, and sales enablement at the dealership. The deployment targeted dealership sales and marketing workflows in the United States and was positioned alongside an intelligence initiative driven by Gubagoo Curator.
ConexED Chat Bot was configured to handle customer conversational intake, lead capture, and front-line engagement, aligning conversational routing with CRM-focused sales follow up and marketing campaign entry points. The implementation emphasized AI-assisted sales enablement capabilities consistent with Chatbots and Conversational AI, applying conversational triggers to surface leads and hand off higher value opportunities to live sales staff.
Gubagoo served as the implementation partner, and Gubagoo Curator was used to unify dealership data into a Unified Intelligence Engine for CRM, marketing activation, and sales enablement. That unified data structure produced consolidated customer profiles that supported campaign targeting and allowed the ConexED Chat Bot conversational data to be correlated with CRM records and marketing activations within dealership operations.
Governance and operational coverage focused on aligning sales and marketing processes to the unified customer profiles, introducing AI-assisted sales workflows and campaign orchestration at the dealership level. Outcomes reported by Gubagoo included unified customer profiles, AI-assisted sales enablement, and measurable campaign ROI, with a cited case where the dealership generated $15,000 in gross profit for every $1,000 spent.
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Southwestern College | Education | 1000 | $250M | United States | ConexED | ConexED Chat Bot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Southwestern College deployed ConexED Chat Bot across its San Ysidro center to digitize student support and extend student services CRM capabilities during the pandemic. The implementation is classified under Chatbots and Conversational AI and emphasized instant chat interactions, virtual waiting rooms, document signing, and tutoring workflows to maintain continuity of advising and admissions functions.
ConexED Chat Bot was configured to provide instant chat routing and virtual queueing, and to surface document signing and tutoring session workflows within the student services CRM environment. Functional capabilities implemented include real-time chat triage, virtual waiting room management, electronic document exchange and support for scheduled tutoring, aligning Chatbots and Conversational AI functionality with student lifecycle processes.
Operational coverage was focused on the San Ysidro center and the college student services organization, touching admissions, advising, tutoring, and enrollment support. The deployment centralized digital front door interactions, enabling staff and students to engage via instant chats and virtual sessions while preserving CRM records for follow up and case management.
Governance and process changes accompanied the rollout, with support workflows restructured to use chat-based triage and virtual waiting rooms as primary intake mechanisms. The case documents increased FTE enrollment and a 96% approval rate from staff and students, indicating high adoption and satisfaction for this Chatbots and Conversational AI implementation linking Southwestern College, ConexED Chat Bot, and student services.
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