List of Console Connect Customers
Pccw Global
475 Springpark Pl #100,
Herndon, 20170-5227, VA,
United States
Herndon, 20170-5227, VA,
United States
1 703-621-1600
Communications
16200
$2.5B
Since 2010, our global team of researchers has been studying Console Connect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Console Connect for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Console Connect for Network Management and Monitoring include: Digital Realty Trust, a United States based Professional Services organisation with 3936 employees and revenues of $5.55 billion, Acquire BPO, a Australia based Professional Services organisation with 8500 employees and revenues of $1.62 billion, Anapaya Systems, a Switzerland based Communications organisation with 38 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Console Connect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Console Connect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acquire BPO | Professional Services | 8500 | $1.6B | Australia | PCCW Global | Console Connect | Network Management and Monitoring | 2020 | n/a |
In 2020 Acquire BPO deployed Console Connect as part of a Network Management and Monitoring initiative to transform its global network infrastructure across Australia and Points of Presence in Tokyo, Manila, Hong Kong, Singapore and the US. The Console Connect implementation focused on network and infrastructure capabilities to support contact centre and work from home operations across those sites.
Console Connect was configured to enable self provisioning of multiple 10G ports and a 1G DES on the AJC, delivering on demand Layer 2 connectivity and centralized network monitoring. The deployment emphasized automated provisioning workflows and service orchestration common to Network Management and Monitoring platforms, shortening lead times for capacity changes and port activation.
Operational coverage included the carrier grade PoPs listed and the companys core Australian footprint, with Console Connect operating as the orchestration layer for cross border Layer 2 circuits and port services. The implementation altered day to day network operations by shifting provisioning from manual ticketing to self service provisioning, while centralized monitoring consolidated visibility into link state and inventory.
Governance changes centered on new provisioning policies and operational handoffs to the network operations team, with Console Connect functioning as the policy enforcement and service provisioning control plane. The move delivered faster provisioning, on demand Layer 2 connectivity and cost savings for Acquire BPOs contact centre and WFH operations, while also enabling more centralized monitoring and control of its global network estate.
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Anapaya Systems | Communications | 38 | $8M | Switzerland | PCCW Global | Console Connect | Network Management and Monitoring | 2019 | n/a |
In 2019 Anapaya Systems partnered with Console Connect to virtualize points of presence and provision a pay-as-you-go backbone for its SCION-based B2B Internet platform within the Network Management and Monitoring category. The Console Connect deployment focused on decoupling physical backbone ownership from service delivery, enabling Anapaya to extend connectivity from Switzerland to multiple global PoPs while maintaining control of SCION routing logic.
The implementation instrumented Console Connect capabilities to instantiate virtual PoPs, provision on-demand long-haul interconnects, and manage circuit lifecycle through an OPEX oriented service model. Console Connect was used to orchestrate elastic interconnectivity and bandwidth profiles, aligning with common Network Management and Monitoring workflows for provisioning, service orchestration, and capacity management.
Integration work centered on linking Console Connect virtualized connectivity into Anapaya Systems SCION platform, so the pay-as-you-go backbone became a transport layer consumed by Anapaya routing and network services. Operational coverage included network and infrastructure teams responsible for PoP virtualization and global peering, with Console Connect handling physical logistics and carrier interconnect points.
The engagement reduced hardware and logistics overhead by removing the need for Anapaya to own physical backbone infrastructure, it provided elastic long-haul interconnectivity on an OPEX model, and it enabled Anapaya to scale its backbone footprint without capital investment in physical links. These outcomes were delivered through Console Connect provisioning and virtual PoP capabilities, preserving Anapaya Systems control over SCION service routing while outsourcing transport infrastructure.
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Digital Realty Trust | Professional Services | 3936 | $5.6B | United States | PCCW Global | Console Connect | Network Management and Monitoring | 2022 | n/a |
In 2022, Digital Realty integrated Console Connect with its ServiceFabric®/PlatformDIGITAL® interconnection platform to deliver automated, API-driven data centre connectivity. The implementation positioned Console Connect as a Network Management and Monitoring layer to support on-demand provisioning and orchestration across Digital Realty's global footprint.
The deployment focused on API-first provisioning capabilities, including automated port provisioning, virtual cross-connect provisioning, and programmatic orchestration for network infrastructure. Console Connect was configured to expose self-service APIs and orchestration endpoints that let customers initiate and manage connectivity workflows, aligning network operations with platform automation patterns common to Network Management and Monitoring solutions.
Console Connect from PCCW Global was integrated directly into ServiceFabric®/PlatformDIGITAL® to enable end-to-end connectivity flows, tying platform interconnection inventory and provisioning logic to API calls. Operational coverage extended to more than 700 data centres, shifting customer-facing provisioning from manual ticketing to API-driven port and virtual cross-connect lifecycle management, and impacting network and infrastructure teams as well as customer operations.
The engagement began as a collaboration in 2022 and reached a full API integration milestone in 2025, formalizing the programmatic interfaces and rollout governance. Joint customer examples reported that customers could provision ports and virtual cross-connects in minutes, producing dramatic provisioning-time and cost improvements as stated in partner case material.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Console Connect Coverage
Console Connect is a Network Management and Monitoring solution from PCCW Global.
Companies worldwide use Console Connect, from small firms to large enterprises across 21+ industries.
Organizations such as Digital Realty Trust, Acquire BPO and Anapaya Systems are recorded users of
Console Connect for Network Management and Monitoring.
Companies using Console Connect are most concentrated in Professional Services and Communications, with adoption spanning over 21 industries.
Companies using Console Connect are most concentrated in United States, Australia and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Console Connect across Americas, EMEA, and APAC.
Companies using Console Connect range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Console Connect include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Console Connect customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Network Management and Monitoring.