List of Convoso Auto Dialer Customers
Los Angeles, 91364, CA,
United States
Since 2010, our global team of researchers has been studying Convoso Auto Dialer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Convoso Auto Dialer for Call Center, Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Convoso Auto Dialer for Call Center, Customer Engagement include: Medigap Life, a United States based Insurance organisation with 270 employees and revenues of $113.0 million, HomeCraft Gutter Protection, a United States based Professional Services organisation with 90 employees and revenues of $10.0 million, Bradley Lead Group, a United States based Professional Services organisation with 75 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Convoso Auto Dialer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Convoso Auto Dialer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bradley Lead Group | Professional Services | 75 | $3M | United States | Convoso | Convoso Auto Dialer | Call Center,Customer Engagement | 2015 | n/a |
In 2015 Bradley Lead Group implemented Convoso Auto Dialer as part of Convoso's Omni contact center to unify blended inbound and outbound campaigns and reporting. The deployment targeted the company’s lead generation and outbound sales operations in the United States and began in June 2015.
The implementation leveraged Convoso Auto Dialer cloud dialer capabilities and reporting automation to orchestrate blended campaign workflows, enabling progressive dialing, call blending between inbound and outbound queues, and centralized campaign reporting. Convoso Auto Dialer was configured to accelerate list penetration and reduce duplicate contact attempts, with dialer pacing and list sequencing adjusted to lead generation workflows.
Operational coverage centered on outbound sales teams and contact center agents, consolidating agent workflows and campaign management under the Call Center,Customer Engagement platform. The deployment aligned sales and operations functions around a single cloud dialer to streamline campaign orchestration and agent tasking across the company’s U.S. operations.
Governance emphasized campaign-level reporting and real-time adjustments, driven by Convoso’s reporting automation. Convoso’s cloud dialer and reporting automation drove faster list penetration and reduced lead waste, raising contact rates by ~30% and cutting customer wait times by ~50%.
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HomeCraft Gutter Protection | Professional Services | 90 | $10M | United States | Convoso | Convoso Auto Dialer | Call Center,Customer Engagement | 2022 | n/a |
In 2022, HomeCraft Gutter Protection implemented Convoso Auto Dialer to scale outbound lead contact and speed-to-lead within its Call Center,Customer Engagement environment. The deployment targeted HomeCraft’s field sales and outbound call center operations across the United States, supporting distributed appointment-setting and lead qualification workflows.
The implementation centered on Convoso Auto Dialer functionality including the predictive dialer engine, caller ID reputation controls, and dynamic scripting for agent guidance. These modules were configured to automate dialing cadence, prioritize warm leads, and present context-aware scripts that reduced ramp time for new sellers.
Operational coverage extended to distributed sales teams rather than a single centralized site, with configuration aligning to outbound call center processes and field sales coordination. Caller ID reputation tools and dynamic scripting were used to enforce compliance and standardize interactions, supporting faster onboarding and consistent quality across territories.
Outcomes reported by HomeCraft include up to 2x conversion rate, up to 2x revenue, and approximately 20x increase in call volume, with faster onboarding and improved compliance noted as operational improvements. The Convoso Auto Dialer implementation therefore directly addressed Call Center,Customer Engagement needs for speed-to-lead and high volume outbound contact.
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Medigap Life | Insurance | 270 | $113M | United States | Convoso | Convoso Auto Dialer | Call Center,Customer Engagement | 2024 | n/a |
In 2024, Medigap Life implemented Convoso Auto Dialer to address spam-flagging, voicemail leakage and scale issues in its insurance sales call center. The deployment is categorized as Call Center,Customer Engagement and targeted improved outbound dialing efficiency and caller identity control.
The Convoso Auto Dialer implementation configured caller ID reputation management, automated dialing workflows, campaign management and enhanced reporting. Configuration emphasized workflow automation for lead sequencing and call pacing to reduce voicemail leakage and increase agent throughput.
The engagement scaled to hundreds of users across Medigap Life's US-based sales operations, supporting insurance sales and customer contact functions. Operational coverage centered on contact center agents, campaign managers and reporting teams, with campaign orchestration and lead prioritization aligned to sales workflows.
Governance relied on centralized reporting and automated workflow rules delivered by Convoso Auto Dialer, which restructured lead handling and campaign governance to enforce consistent processes. Reported outcomes included a roughly 300% year-over-year revenue increase, up to an 80% boost in contact rates and a 60% reduction in DIDs labeled as spam, outcomes attributed to caller ID reputation management, dialing automation and improved reporting.
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