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List of Copernicus EMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Andalusia Government 300000 $48.6B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2019 n/a
In 2019 Andalusia deployed Copernicus EMS to monitor the impact of a large wildfire in Huelva, Spain, using the Copernicus EMS application as a Geographic Information System to support emergency response and civil protection. The deployment was activated in response to a blaze that began on 1 June and required coordinated firefighting efforts and evacuations, placing Copernicus EMS at the center of situational awareness for regional authorities. The Copernicus EMS Rapid Mapping module was activated on 2 June to produce Grading products, and optical satellite imagery from CNES Pléiades-1A/B acquired on 3 June was used to generate a Grading Overview Map. Copernicus EMS Rapid Mapping produced a mapped Area of Interest and quantified the footprint of the fire, with the Grading Overview Map showing 1,577 hectares affected at the time of imagery acquisition. Operational integration included use of the Copernicus Emergency Management Service European Forest Fire System EFFIS to corroborate high fire risk forecasts from Spain’s National Meteorological Agency AEMET, and coordination with the regional INFOCA Plan. INFOCA established an advanced command post and coordinated on-the-ground resources including firefighters, fire engines, bulldozers and aerial vehicles, while Copernicus EMS outputs were consumed by civil protection and firefighting command structures for tactical coordination. Governance and workflow centered on rapid activation of the mapping module and delivery of graded mapping products to incident commanders and regional coordination bodies. Copernicus EMS was used as an operational Geographic Information System for wildfire grading, providing geospatial products to support emergency management decision making and cross-agency situational awareness during the June 2019 event.
Aragon Government 60399 $8.9B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2020 n/a
In 2020, Aragon deployed Copernicus EMS as a Geographic Information System to centralize fire extinguishing management and to support operational decision making in the fight against wildfires. The implementation positions Copernicus EMS to collect, visualize, and manage all processes and information related to fire declaration, incident tracking, and post-incident documentation across regional emergency services. The platform architecture includes a dedicated cartographic server and database for the platform with automatic synchronization of layers, plus a web cartographic editor viewer where fire incidents, associated media, fire simulations, and meteorological overlays are displayed. Core functional modules implemented under Copernicus EMS include fire simulation, meteorological data ingestion and processing, georeferenced multimedia management, fire file management, automatic generation of fire risk indices, and a notification engine capable of sending alerts via email, SMS, WhatsApp, Telegram, and Twitter. Integrations are explicitly scoped to operational data exchange with external providers and emergency networks, including acquisition of meteorological information from AEMET, linkage to the TETRA digital mobile communications network for security and emergency services in Aragon, information exchange with the 112 Aragón platform, feeds from the Global Monitoring for Environment and Security system known as Copernicus of the European Union and ESA, and data sharing with the Ministry of Agriculture, Fisheries and Food. The solution supports both centralized web access and a mobile application for the Android platform that implements an offline-capable cartographic editor viewer, work without coverage with later synchronization, GPS perimeter capture, and attachment of georeferenced photos and videos. Operational coverage and workflow changes emphasize field-centric use, since a high percentage of user profiles perform tasks in the field. The mobile application implements prevention workflows such as management of excavations and recording of field measurements, extinction workflows including map visualization and management of the fire file with georeferenced media attachments, and documentation workflows that generate formal fire reports. Governance and process restructuring center on synchronized cartography updates, consolidated incident files within Copernicus EMS, and channelized alerting to support coordinated decision making among regional emergency, forestry, and agricultural stakeholders.
Canary Islands Government 70000 $12.1B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2021 n/a
In 2021, Canary Islands engaged the Copernicus Emergency Management Service Copernicus EMS to support the emergency management response to the Cumbre Vieja volcanic eruption on La Palma. The Copernicus EMS application operates as a Geographic Information System and was used to provide mapped situational awareness to local and national civil protection authorities during the event. The implementation centered on the Copernicus EMS Rapid Mapping Module, with the Rapid Mapping Team producing a first grading map within seven hours using very high resolution SAR imagery. The initial grading product, delivered on 21 September 2021, documented 102.8 hectares of lava coverage, 166 buildings destroyed and 800 metres of road affected. Between 21 and 24 September, four additional Grading Monitoring Products were produced to capture temporal evolution, and the Activation Extent Map was maintained in near real time to track planned and completed map production. Operationally the service ingested SAR data from COSMO SkyMed Second Generation and Sentinel-1 as primary imagery sources, while optical imagery attempts were recorded as unusable due to persistent cloud cover. Outputs included raster maps and vector delineation products, published for viewing and download on the Copernicus EMS website, and consumed by the Spanish General Directorate for Civil Protection and Emergencies CENEM, the Autonomous Region of Canarias, and European Civil Protection mapping teams. Governance and delivery were organized around rapid activation on request from CENEM, a defined nightly delivery cadence for initial grading products, and a daily monitoring workflow supporting first responder situational awareness. The mapping sequence documented cumulative impact through 24 September 2021 with a reported total of 190.7 hectares affected and 452 houses destroyed, and public reporting indicated no casualties to date.
Cantabria Government 28320 $3.8B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2022 n/a
In 2022, Cantabria provisioned Copernicus EMS under the Geographic Information System category to activate the Copernicus-EMS Mapping services for regional emergency mapping and civil protection use. The engagement anchors the Autonomous Community of Cantabria to the Copernicus EMS operational workflows for rapid incident mapping and risk and recovery mapping, with the full application name Copernicus EMS appearing in intake and coordination documentation. Activation required completion of standardized request forms, known as SRF, which define the mapping modality and technical data. The three SRF types used were Rapid Mapping SRF, Risk and Recovery Mapping FLEX SRF, and Risk and Recovery mapping STANDARD SRF, each corresponding to the service class and expected output products, and all forms are available via the Copernicus EMS mapping documentation on emergency.copernicus.eu. Operational integration followed a formalized, cross-agency intake and escalation path, the Autonomous Community completes the technical data forms and forwards them to the National Emergency Centre, CENEM, which completes national contact point data and transmits the consolidated request to the European Response Coordination Centre, ERCC. The completed forms are sent by the state coordination unit CENEM to the ERCC by email at echoercc@ec.europa.eu and followed by a phone call to the ERCC at +32 2 29 21112, establishing an explicit communication handoff for request validation and activation. Governance and process requirements emphasize a standardized SRF-based intake, cross-jurisdictional handoff between Cantabria and CENEM, and adherence to ERCC submission protocols. The implementation narrative centers on intake workflows, mapping modality selection, and intergovernmental coordination for emergency Geographic Information System operations using Copernicus EMS.
Galicia Government 88000 $14.5B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2015 n/a
In 2015 Galicia implemented Copernicus EMS, the Copernicus Emergency Management Service, as a core Geographic Information System for regional hazard monitoring and mapping. The deployment positioned Copernicus EMS as the primary mapping application supporting event-driven situational awareness for the Xunta de Galicia government. The implementation emphasized the Mapping component of Copernicus EMS and standard GIS capabilities, including rapid mapping workflows, satellite imagery ingestion, geospatial product generation, and cartographic deliverables. Copernicus Emergency Management Service was configured to produce operational map products and grading metadata, consistent with Geographic Information System workflows for emergency response mapping and monitoring. Operational coverage integrated the Copernicus EMS service layer provided by vendor Copernicus ECMWF with Galicia regional operations, enabling event activations and product distribution to regional authorities. The service record shows event-driven activations such as EMSR544 Wildfires in Galicia with documented activation timestamps, closed status, and service outputs of products and maps, demonstrating live use for wildfire monitoring and mapping. Governance centered on activation driven workflows and product grading, aligning mapping outputs to regional emergency management and civil protection workflows within Galicia. Copernicus EMS implementation structured map production and dissemination processes, supporting repeated activations and formal closure of events as part of the regional emergency mapping governance model.
Government 300 $50M Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2021 n/a
Government 25000 $5.9B Spain Copernicus ECMWF Copernicus EMS Geographic Information System 2019 n/a
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FAQ - APPS RUN THE WORLD Copernicus EMS Coverage

Copernicus EMS is a Geographic Information System solution from Copernicus ECMWF.

Companies worldwide use Copernicus EMS, from small firms to large enterprises across 21+ industries.

Organizations such as Andalusia, Galicia, Canary Islands, Aragon and Navarre are recorded users of Copernicus EMS for Geographic Information System.

Companies using Copernicus EMS are most concentrated in Government, with adoption spanning over 21 industries.

Companies using Copernicus EMS are most concentrated in Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Copernicus EMS across Americas, EMEA, and APAC.

Companies using Copernicus EMS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 85.71%.

Customers of Copernicus EMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Copernicus EMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Geographic Information System.