List of Coupa Pay Customers
Coupa
155 West Street Office No. 04-107,
Sandton, 2031, CA,
United States
Sandton, 2031, CA,
United States
1 650-931-3200
Professional Services
3400
$1.0B
Since 2010, our global team of researchers has been studying Coupa Pay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Coupa Pay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Coupa Pay for Payment Processing include: Qatar National Bank, a Qatar based Banking and Financial Services organisation with 31000 employees and revenues of $11.13 billion, RBC Investor & Treasury Services, a Canada based Banking and Financial Services organisation with 4500 employees and revenues of $1.20 billion, Community Brands, a United States based Professional Services organisation with 2000 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Coupa Pay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Coupa Pay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Community Brands | Professional Services | 2000 | $400M | United States | Coupa Software | Coupa Pay | Payment Processing | 2020 | n/a |
In 2020, Community Brands implemented Coupa Pay as its Payment Processing solution to centralize vendor payments and enable virtual card capabilities. The deployment was executed alongside Coupa core modules and targeted Accounts Payable and Procurement, positioning Coupa Pay to handle payables orchestration across the finance function.
The implementation covered functional modules including vendor management, invoice upload workflows, purchase requisition upload forms, virtual card issuance, and configured approval flows in Coupa. The program included creation of AP KPIs, development of training documentation, and role based user updates to support daily processing and to train AP and procurement stakeholders on Coupa Pay and Coupa functionality.
Integrations were explicitly configured with Intacct and GP as destination ledgers for AP transactions, and the work was part of a broader Coupa ERP CB MB system implementation across Community Brands. Operational scope spanned the US and the CB AP team in India, with the AP group of 15 staff processing transactions into Intacct, GP and Coupa and a Vendor Management Team responsible for vendor provisioning during acquisitions.
Governance and process changes accompanied the technical rollout, with reviewed and approved AP processes and an AP spend policy, creation of approval flows in Coupa, and the Director of Accounts Payable serving as liaison between the business, AP teams and consultants. Training, acquisition onboarding procedures and reporting requirements were formalized to support ongoing vendor updates and to standardize procure to pay workflows using Coupa Pay.
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Qatar National Bank | Banking and Financial Services | 31000 | $11.1B | Qatar | Coupa Software | Coupa Pay | Payment Processing | 2024 | n/a |
Qatar National Bank implemented Coupa Pay in 2024 with Coupa Software to digitize procurement and finance operations. The deployment positioned Coupa Pay as the central Payment Processing component within a unified, AI driven spend management platform to consolidate spend visibility and control across the bank.
Implementation covered sourcing, procurement, contract and supplier management, risk controls, supplier invoicing automation, and payment processing using Coupa Pay. Configuration emphasized unified workflows from requisition to invoice to payment, automation of paper based processes, and supplier self service, leveraging Coupa Pay capabilities for payments orchestration and reconciliation.
Rollout began in Qatar as a group level initiative and was planned to scale into 12 additional markets including Singapore, Hong Kong, the UK, and France, aligning Group procurement and finance teams and the supplier network under a single system. The operational scope targeted procurement and finance business functions, centralizing spend governance and delivering real time finance data access for decision making.
Governance changes focused on centralized control of sourcing and supplier management and the removal of manual approval and paper based invoicing steps to standardize workflows across sites. Explicit outcomes noted include complete visibility and control over all spend, instant access to real time finance data to inform working capital decisions, and an expected elevation of QNB to operate at scale.
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RBC Investor & Treasury Services | Banking and Financial Services | 4500 | $1.2B | Canada | Coupa Software | Coupa Pay | Payment Processing | 2018 | n/a |
In 2018, RBC Investor & Treasury Services implemented Coupa Pay as part of a broader finance systems program, establishing a Payment Processing capability to support invoice to pay and supplier payment orchestration across its Group entities. The Coupa Pay implementation was delivered alongside SAP S/4 Hana financial accounting and SAP CONCUR, forming a coordinated finance stack that began deployment across 13 of 16 branches and subsidiaries in 10 geographies during 2018 and 2019.
The Coupa Pay rollout focused on core Payment Processing functionality, including invoice handling, payment execution workflows, approval routing, and electronic invoice intake to reduce manual intervention. Configuration emphasized automated matching and controls inside the purchase to pay lifecycle, with product ownership and champion networks used to tune workflows and acceptance testing. Coupa Pay is referenced explicitly as the application providing the Payment Processing layer of this integrated finance solution.
Integrations were executed at the application and accounting layer, coupling Coupa Pay with SAP S/4 Hana integrated General Ledger and the Purchase to Pay processes implemented in COUPA, and operating in the same solution set as SAP CONCUR for travel and expense settlement. The operational coverage started with 13 entities and expanded when COUPA implementations were completed for the remaining three entities in 3Q20, enabling the Payment Processing footprint to align with the Group ledger and reporting infrastructure across all 16 entities.
Governance for the Coupa Pay adoption used an agile project management approach, with stories, sprints, scrums, a Finance Change Council for prioritization, product owners split across senior managers, and locally appointed champions to drive testing and change adoption. The integrated SAP S/4 Hana, COUPA and SAP CONCUR deployments supported a standardized and centralized finance operating model into a Luxembourg Shared Service center, and as part of the overall program delivered explicit outcomes that include a reduction of approximately 55 percent in manual journals and end user computing tools, an improvement of roughly 20 percent in month end and consolidation timelines, decommissioning of eight prior general ledger consolidation and reporting systems, approximately 30 percent synergies in processing and accounting activities across Europe, and a 20 to 25 percent increase in controlling, analysis and business partnering activities.
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Buyer Intent: Companies Evaluating Coupa Pay
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Coupa Pay. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Coupa Pay for Payment Processing include:
- Kpmg Llp, a Canada based Professional Services organization with 5000 Employees
- Beasley Construction Services, a United States based Construction and Real Estate company with 10 Employees
- Carter Thermal Industries United Kingdom, a United Kingdom based Manufacturing organization with 900 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Coupa Pay Coverage
Coupa Pay is a Payment Processing solution from Coupa Software.
Companies worldwide use Coupa Pay, from small firms to large enterprises across 21+ industries.
Organizations such as Qatar National Bank, RBC Investor & Treasury Services and Community Brands are recorded users of
Coupa Pay for Payment Processing.
Companies using Coupa Pay are most concentrated in Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using Coupa Pay are most concentrated in Qatar, Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Coupa Pay across Americas, EMEA, and APAC.
Companies using Coupa Pay range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Coupa Pay include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Coupa Pay customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.