List of Coupa Source to Pay (S2P) Customers
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Since 2010, our global team of researchers has been studying Coupa Source to Pay (S2P) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Coupa Source to Pay (S2P) for Source to Pay from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Coupa Source to Pay (S2P) for Source to Pay include: Synchrony, a United States based Banking and Financial Services organisation with 20000 employees and revenues of $16.13 billion, Edwards Lifesciences, a United States based Life Sciences organisation with 19800 employees and revenues of $6.01 billion, Mattel, a United States based Retail organisation with 34000 employees and revenues of $5.38 billion, Dexcom, a United States based Life Sciences organisation with 10200 employees and revenues of $4.03 billion, Bendigo and Adelaide Bank Group, a Australia based Banking and Financial Services organisation with 4762 employees and revenues of $1.26 billion and many others.
Contact us if you need a completed and verified list of companies using Coupa Source to Pay (S2P), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bendigo and Adelaide Bank Group | Banking and Financial Services | 4762 | $1.3B | Australia | Coupa Software | Coupa Source to Pay (S2P) | Source to Pay | 2023 | n/a |
In 2023, Bendigo and Adelaide Bank Group implemented Coupa Source to Pay (S2P) as part of its Source to Pay procurement modernization to strengthen supplier onboarding and procurement governance. The deployment centers on procurement and supplier management functions, with the Coupa Source to Pay application instrumenting supplier lifecycle activities and contract administration across procurement, supplier relationship management, and sustainability stakeholders.
Configuration focused on supplier onboarding workflows and contract management capabilities, enabling more robust governance around supplier records and contractual terms. Standard Source to Pay capabilities were applied to classify and surface supplier attributes, allowing social suppliers to be highlighted to procurement users, while sourcing and purchase to pay workflows were aligned to promote conscious procurement choices.
Operational coverage extended to supplier engagement and governance processes, supporting active outreach to suppliers to foster inclusion of social suppliers in their supply chains and engagement with suppliers who already support social suppliers to invite them into Bendigo and Adelaide Bank Group value chains. The implementation emphasized supplier visibility and internal stakeholder notifications so procurement teams and sustainability owners can consider social suppliers during sourcing and contracting decisions.
Governance and process changes included tightening supplier onboarding checks and formalizing contract management routines through the Source to Pay platform, with the Coupa Source to Pay solution facilitating tracking of governance activities and the identification of social suppliers for internal procurement use. The program explicitly links supplier engagement activities to the platform, enabling procurement and sustainability teams to operationalize supplier inclusion objectives.
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Dexcom | Life Sciences | 10200 | $4.0B | United States | Coupa Software | Coupa Source to Pay (S2P) | Source to Pay | 2022 | n/a |
In 2022, Dexcom implemented Coupa Source to Pay (S2P) as its enterprise eProcurement backbone to standardize Indirect procurement across its Procurement and Supplier Management organization. The deployment aligns the company with a Source to Pay application to drive consistent buying channels and supplier onboarding for global Indirect spend.
The implementation concentrated on core Source to Pay capabilities, including Procurement Intake, Guided buying, Supplier set-up, the contracting process, Catalogs, and Preferred supplier lists. Configuration work emphasized guided buying workflows, catalog management, supplier master processes, and requisition to purchase order orchestration to support Indirect Sourcing and Procurement teams.
Dexcom expanded Coupa beyond North America, coordinating rollout activities with regional teams in the Americas, Europe, and Asia Pacific while optimizing existing deployments. The program required close liaison with Information Technology to prioritize and develop business requirements and enhancements, and ongoing maintenance of Coupa feature awareness to inform upgrade and module adoption decisions.
Governance and operationalization focused on process documentation, standard operating procedures, communication plans, and training materials to improve user experience and adoption. The Senior Manager, Procurement Operations role led a small Indirect procurement team, partnered with sourcing managers and cross functional stakeholders, and retained responsibility for metrics reporting and day to day support of employee buying and supplier interactions within Coupa Source to Pay (S2P).
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Edwards Lifesciences | Life Sciences | 19800 | $6.0B | United States | Coupa Software | Coupa Source to Pay (S2P) | Source to Pay | 2016 | n/a |
In 2016, Edwards Lifesciences implemented Coupa Source to Pay (S2P) as its enterprise Source to Pay platform to centralize indirect procurement and contract workflows. The deployment targeted Indirect Sourcing functions and the Irvine purchasing group while linking to enterprise contract lifecycle activities, aligning procurement operations with corporate compliance and audit requirements.
Coupa Source to Pay was configured to support requisition intake and review, supplier onboarding and supplier record management, purchase order creation, and reconciliation of outstanding purchase order pending receipts. The implementation included contract drafting and ingestion of agreements into the enterprise contract lifecycle management process, establishing end to end approval workflows for MSAs, SOWs, NDAs and contract amendments.
Operational integrations explicitly surfaced in the implementation, including coupling Coupa with Enterprise Contract Lifecycle Management via Determine for contract lifecycle orchestration, use of the Coupa Supplier Portal for external supplier onboarding, and operational support tied to ServiceNow ticketing for source to pay support. Administration responsibilities were centralized under certified Coupa administrators who maintained supplier records, processed support tickets, and delivered supplier and internal user training.
Governance workstreams accompanied the rollout, with procurement policy and workflow redesign led by Indirect Sourcing, formation of review processes to ensure requisition documentation met internal audit standards, and creation and maintenance of training materials and approval process documentation. The program emphasized compliance controls, role based approval routing, and ongoing Coupa administration to sustain the Source to Pay operating model.
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Mattel | Retail | 34000 | $5.4B | United States | Coupa Software | Coupa Source to Pay (S2P) | Source to Pay | 2019 | n/a |
In 2019, Mattel implemented Coupa Source to Pay (S2P) to centralize procurement for indirect spend and standardize purchase order management across global operations. The Coupa Source to Pay deployment was provisioned as a cloud SaaS instance and targeted Source to Pay workflows for indirect procurement across the enterprise.
Coupa Source to Pay was configured to support requisition to purchase order flows, catalog procurement, supplier management, invoice capture and three way matching, and approval workflow automation. Configuration emphasized catalog enablement and PO automation, with analytics and supplier transaction visibility layered into the S2P platform to support procurement operations and buyer decisioning.
Operational scope covered global procurement operations with explicit management of indirect procurement, a global cross functional team of buyers in North America and APAC, and centralized purchase order administration. The implementation supports procurement service functions including customer service for internal stakeholders, ongoing process improvements, and programmatic cost savings initiatives managed by the procurement organization.
Governance was organized under Procurement Operations and Systems leadership, with continuous process improvement and cost savings programs embedded into operating procedures and change management. The implementation narrative centers on using Coupa Source to Pay as the enterprise Source to Pay platform to unify procurement processes, enforce approval workflows, and institutionalize procurement service values.
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Synchrony | Banking and Financial Services | 20000 | $16.1B | United States | Coupa Software | Coupa Source to Pay (S2P) | Source to Pay | 2020 | n/a |
In 2020, Synchrony implemented Coupa Source to Pay (S2P) as a centralized procurement platform. The program was positioned to consolidate Source to Pay capabilities across enterprise procurement and supplier lifecycle processes within Synchrony, aligning with broader banking and financial services procurement controls.
Coupa Source to Pay (S2P) was configured to deliver core sourcing and procurement workflows including supplier onboarding and supplier risk assessment, sourcing events, catalog and requisition management, purchase order orchestration, invoice processing and contract lifecycle support. Configuration work emphasized workflow approval routing, spend controls, and software configuration management, reflecting in-house skills in Coupa Risk Assess and process flow charting documented by the S2P administration team.
Operational coverage focused on procurement, accounts payable and supplier risk management functions. The implementation integrated S2P workflows with Synchrony finance and procurement operational processes to standardize purchase to payment orchestration and supplier governance, while retaining interfaces to core accounts payable processing and procurement cataloging systems.
Governance and operational ownership were formalized with a dedicated Manager S2P Coupa Admin appointed in December 2022 to oversee ongoing configuration, documentation, supplier risk management and process flow administration. Governance practices documented include process flow charts, configuration change control, and supplier risk assessment procedures, supported by project leadership and problem solving capabilities within the S2P administration team.
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