List of CREALOGIX Digital Hub Customers
Zurich, 8041,
Switzerland
Since 2010, our global team of researchers has been studying CREALOGIX Digital Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CREALOGIX Digital Hub for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CREALOGIX Digital Hub for Customer Engagement include: Helaba, a Germany based Banking and Financial Services organisation with 6000 employees and revenues of $2.40 billion, Deutsche Kreditbank, a Germany based Banking and Financial Services organisation with 5134 employees and revenues of $1.40 billion, Raiffeisen Bank Suisse, a Switzerland based Banking and Financial Services organisation with 11652 employees and revenues of $1.31 billion, Thanachart Bank Public Company, a Thailand based Banking and Financial Services organisation with 500 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using CREALOGIX Digital Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CREALOGIX Digital Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Deutsche Kreditbank | Banking and Financial Services | 5134 | $1.4B | Germany | CREALOGIX | CREALOGIX Digital Hub | Customer Engagement | 2018 | n/a |
In 2018, Deutsche Kreditbank implemented CREALOGIX Digital Hub provided by CREALOGIX as a strategic Customer Engagement platform. The CREALOGIX Digital Hub was positioned to support DKB's direct banking model and enterprise strategy that emphasizes few physical branches and targeted service for private customer, corporate customer and public customer segments.
The implementation delivered a digital banking solution with core functional modules including online banking, online brokerage, self-service processes, online applications, online campaigns, Touch ID authentication, a customer post box and a content management system. CREALOGIX Digital Hub was configured to manage customer engagement workflows, digital authentication flows and content orchestration consistent with customer experience and retention objectives.
The rollout included explicit integration of partner products and services, for example credit card offerings, vouchers and PayPal account links, enabling channel-level cross-selling and partner service orchestration within the online environment. Operational coverage targeted DKB's direct retail banking operations across its online channels serving over 3,000,000 customers in Germany, aligning front-end engagement with partner product provisioning.
Governance and process changes emphasized rapid product and service innovation cycles, shifting new product launches from months to weeks. Outcomes reported include enhanced customer retention and satisfaction, with 90% of customers highly satisfied and 97% willing to recommend DKB, and a significant increase in cross-selling enabled by the CREALOGIX Digital Hub.
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Helaba | Banking and Financial Services | 6000 | $2.4B | Germany | CREALOGIX | CREALOGIX Digital Hub | Customer Engagement | 2016 | n/a |
In 2016, Helaba launched the CREALOGIX Digital Hub as a Customer Engagement portal for real estate and corporate clients. The CREALOGIX Digital Hub consolidated access to Helaba's existing digital products into a single, always-available banking channel for business customers.
Deployment used the CREALOGIX front end to deliver an intuitive dashboard that provides a complete view of account data and financial positions. Functional capabilities implemented include unified account and investment overviews, loan and derivatives visibility, and secure in-portal messaging that enables customers to send and receive communications within a consistent user experience.
The implementation integrated the CREALOGIX front end with a large number of banking back office systems, integration work performed by IT services partner adesso. Operational coverage targeted Helaba corporate banking customers in Hessen and Thuringia, Germany, focusing on business banking functions for real estate and corporate clients.
Helaba pursued an agile rollout model, incorporating direct customer feedback from the first releases to prioritize iterative feature expansion. Governance and release coordination combined Helaba operational ownership with ongoing development collaboration between CREALOGIX and adesso to manage the product roadmap, user experience consistency, and deployment cadence.
Customers reported positive feedback on ease of use and day to day performance, and Helaba has cited enhanced brand recognition in Germany as a pioneer in digital banking for business customers. Helaba continues to work with CREALOGIX to develop the customer portal and roll out additional digital banking features in the CREALOGIX Digital Hub.
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Raiffeisen Bank Suisse | Banking and Financial Services | 11652 | $1.3B | Switzerland | CREALOGIX | CREALOGIX Digital Hub | Customer Engagement | 2019 | n/a |
In 2019 Raiffeisen Bank Suisse implemented CREALOGIX Digital Hub as its Customer Engagement platform for retail e-banking. The rollout focused on delivering anywhere access to online banking with a modern design, high security and intuitive user prompting for the bank's retail customers in Switzerland.
The implementation addressed a technical need to optimise communication with the application and to reduce client and server side resource consumption. CREALOGIX Digital Hub was configured to consolidate application components and streamline front end digital channels and backend processing, with functional modules implemented for customer notifications and messages, payments prognosis for payments carried out and standing orders, full text searching and filtering for account statements and standing orders, diagram read out, and a quick function for common tasks.
Operationally the CREALOGIX Digital Hub supports Raiffeisen's online banking business functions including account statement retrieval, payments management, customer messaging and personalized information display. The deployment served the bank's retail banking footprint and was positioned as the primary Customer Engagement layer for customers to access account information and transactional services at any time.
Governance and rollout emphasized technical consolidation and a new design direction, requiring coordination between product design, security and operations to deliver individualized information views and clearer user workflows. Customer feedback indicated that the new design, supplementary features and clarity scored well with users, confirming acceptance of the CREALOGIX Digital Hub implementation.
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Banking and Financial Services | 500 | $33M | Thailand | CREALOGIX | CREALOGIX Digital Hub | Customer Engagement | 2016 | n/a |
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Buyer Intent: Companies Evaluating CREALOGIX Digital Hub
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