List of Creantis CRM Customers
Lima, 15074,
Peru
Since 2010, our global team of researchers has been studying Creantis CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Creantis CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Creantis CRM for CRM include: San Fernando Peru, a Peru based Consumer Packaged Goods organisation with 6000 employees and revenues of $650.0 million, Interseguro, a Peru based Insurance organisation with 1215 employees and revenues of $465.0 million, Total Servicios Financieros Peru, a Peru based Banking and Financial Services organisation with 171 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Creantis CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Creantis CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Interseguro | Insurance | 1215 | $465M | Peru | Creantis | Creantis CRM | CRM | 2021 | n/a |
In 2021, Interseguro implemented Creantis CRM to support Sales, Customer Service and Collections across its Peru operations. The Creantis CRM deployment targeted CRM-driven sales and collections processes for guaranteed insurance-plan sales and the daily activity of 50+ advisors.
The implementation focused on Sales, Customer Service and Collections CRM capabilities, with configuration for lead capture, automated lead assignment, structured follow-up workflows and deal closing processes. The system emphasized advisor task queues, activity tracking and collections case management to streamline conversion and recovery workflows.
Operational scope covered sales and collections teams in Peru, aligning business functions including sales operations, customer service and collections management. Governance and process standardization centered on role-based assignment, staged follow-up protocols and CRM-centric workflows, and the engagement increased productivity and effectiveness in managing guaranteed insurance-plan sales as reported.
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San Fernando Peru | Consumer Packaged Goods | 6000 | $650M | Peru | Creantis | Creantis CRM | CRM | 2021 | n/a |
In 2021 Creantis implemented Creantis CRM at San Fernando Peru to centralize omnichannel B2C customer service and standardize CRM-driven case handling. The deployment targeted CRM processes across San Fernando Peru, with an emphasis on customer-service workflows and scalable support during peak campaign periods.
The implementation configured vtiger CRM as the core case management engine and integrated it with Genesys Cloud CX to unify voice and digital channels. Creantis CRM was configured to improve case capture through omnichannel intake, apply automated classification rules, and enforce SLA tracking for service level management.
Integrations with Genesys Cloud CX connected contact center routing and digital channel sessions into the CRM case lifecycle, enabling consolidated case records for consumer inquiries. Operational coverage focused on customer service and contact center teams in Peru, supporting surge volumes during promotional campaigns and ongoing B2C service operations.
Governance changes included formalizing SLA tracking and case classification workflows within the Creantis CRM environment, and establishing process ownership for escalation and reporting. The program delivered faster case resolution, better customer satisfaction tracking and scalable support during peak campaigns as explicit outcomes of the implementation.
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Total Servicios Financieros Peru | Banking and Financial Services | 171 | $25M | Peru | Creantis | Creantis CRM | CRM | 2021 | n/a |
In 2021, Total Servicios Financieros Peru implemented Creantis CRM, deploying Creantis' Marketing and Sales CRM solution in Peru. The deployment centralized lead capture by integrating social networks, web forms and WhatsApp to automatically register prospects and route them to designated sales teams. The implementation targeted CRM-supported marketing activities and both B2B and B2C sales processes within the organization's commercial operations.
The Creantis CRM deployment was configured with lead intake, automated routing and sales pipeline management capabilities, enabling automated prospect registration and assignment workflows that reduced manual handoffs. Integrations were explicitly built for social networks, web forms and WhatsApp, consolidating inbound channels into a single CRM record and feeding marketing and sales work queues. Governance changes included defined routing rules and sales team queue ownership to operationalize faster lead response and standardized follow up. The project delivered more efficient lead handling and faster routing to sales for improved conversion speed.
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