List of Criterion Benefits Customers
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United States
Since 2010, our global team of researchers has been studying Criterion Benefits customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Criterion Benefits for Benefits Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Criterion Benefits for Benefits Administration include: Bapko Metal Fabricators, a United States based Construction and Real Estate organisation with 550 employees and revenues of $90.0 million, Des Nedhe Group Canada, a Canada based Construction and Real Estate organisation with 250 employees and revenues of $75.0 million, Goodwill Industries of Central North Carolina, a United States based Non Profit organisation with 400 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Criterion Benefits, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Criterion Benefits customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bapko Metal Fabricators | Construction and Real Estate | 550 | $90M | United States | Criterion | Criterion Benefits | Benefits Administration | 2018 | n/a |
In 2018, Bapko Metal Fabricators implemented Criterion Benefits as part of a broader Criterion/Sage HCM deployment to address payroll and HR needs across unionized, multi-location operations. Criterion Benefits is deployed as the enterprise Benefits Administration solution, integrated into the company HCM footprint to manage benefits elections and payroll deduction workflows.
Deployment included Payroll and HR modules configured to handle union complexity and multi-location payroll processing, alongside employee self-service to enable benefits-related self-service and online elections. Configuration work focused on eligibility rules, benefit election lifecycles, and automated deduction posting into payroll runs, aligning Benefits Administration workflows with payroll cutoffs and union pay rules.
Operational scope covered HR and payroll teams across multiple sites, with the employee self-service portal positioned to shift transactional workload away from centralized HR. Integration flows connected the Benefits Administration component to payroll processing and HR records so deductions and eligibility changes flowed into payroll runs. The case study notes that employee self-service and benefits-related self-service reduced HR tickets and sped payroll processing, reflecting operational benefits realized after the rollout.
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Des Nedhe Group Canada | Construction and Real Estate | 250 | $75M | Canada | Criterion | Criterion Benefits | Benefits Administration | 2021 | n/a |
In 2021, Des Nedhe Group Canada implemented Criterion Benefits as part of a broader Criterion/Sage HCM deployment that began in May 2021 and reached full operation by December 2021. The deployment digitized payroll, human resources, and talent management processes across multiple subsidiaries and union arrangements, with Criterion Benefits serving as the Benefits Administration element of the unified HCM scope.
Configuration work emphasized payroll automation, time-off workflows, benefits enrollment and remittance processing, and consolidated reporting. Functional capabilities implemented included multi-subsidiary and union payroll rules, employee time-off tracking, benefits administration workflows, and centralized HR core data consolidation to support consistent remittance cycles.
Architecturally the solution was delivered as a unified HR and payroll environment, with Criterion Benefits providing the Benefits Administration component within that architecture. Operational coverage included HR, payroll, and finance teams across the organization in Canada, enabling centralized benefits administration and standardized remittance reporting across sites and bargaining units.
Governance and rollout followed a phased schedule from May to December 2021, consolidating payroll and benefits administration governance and standardizing approval and reporting workflows. The implementation produced stated improvements in payroll automation, reporting, and time-off and benefits remittance processes as described in the case study.
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Goodwill Industries of Central North Carolina | Non Profit | 400 | $50M | United States | Criterion | Criterion Benefits | Benefits Administration | 2024 | n/a |
In 2024, Goodwill Industries of Central North Carolina implemented Criterion Benefits as part of a unified HCM initiative, with Talent Engagement and HR modules rolled out beginning April 2024. Recruiting and preboarding capabilities were already active ahead of the broader benefits onboarding, supporting faster candidate conversion into the new HCM environment.
Criterion Benefits is being configured to manage Benefits Administration and deduction tracking across the organization, applying standard benefits enrollment workflows, eligibility rule configuration, and employee self-service for benefit selection. The deployment is tied to the broader Criterion, now Sage HCM, suite so Talent Engagement, recruiting and core HR share a single employee record and consistent configuration for downstream HR processes.
Deployment scope is focused on Goodwill’s Central North Carolina operations and covers HR and talent acquisition functions across retail and social enterprise sites, with phased onboarding of benefits modules following the initial HR and recruiting rollouts. Governance is organized around centralized plan configuration and deduction rule control, and the case study identifies benefits management and deduction tracking as primary purchase drivers while benefits functionality is being onboarded as part of the unified HCM.
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