List of CRM@SmartBit Customers
Lovrenc na Dravskem, 2324,
Slovenia
Since 2010, our global team of researchers has been studying CRM@SmartBit customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CRM@SmartBit for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CRM@SmartBit for CRM include: Fornix Croatia, a Croatia based Manufacturing organisation with 218 employees and revenues of $20.0 million, Spedicija Goja Slovenia, a Slovenia based Transportation organisation with 120 employees and revenues of $20.0 million, Niro Steel Slovenia, a Slovenia based Manufacturing organisation with 39 employees and revenues of $4.0 million, Ilkos Slovenia, a Slovenia based Manufacturing organisation with 30 employees and revenues of $4.0 million, Tiso Servis Slovenia, a Slovenia based Automotive organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using CRM@SmartBit, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CRM@SmartBit customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Finakos Slovenia | Distribution | 10 | $1M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2022 | n/a |
In 2022, Finakos Slovenia deployed CRM@SmartBit to provide CRM support for its distribution operations in Slovenia. The deployment positioned CRM@SmartBit as the central CRM application for the Finakos group and explicitly targeted sales, service, ticketing and B2B customer access workflows.
The implementation used CRM@SmartBit modules for sales management, service and ticketing, and B2B customer access. Configuration emphasized sales pipeline management, ticket lifecycle handling for post-sales service, and role based B2B customer portals to support account level access and order inquiries.
CRM@SmartBit was integrated with ERP Pantheon to align customer and transactional data across the Finakos group companies Ilkos, Špedicija Goja, Prons and Tiso servis. The integration provided cross entity data flow between CRM and ERP to support unified customer records, order visibility and coordinated sales to service handoffs across the group.
Rollout consolidated sales and post-sales processes and improved visibility for sales and service teams as described on SmartBit's CRM@SmartBit reference page. Governance centered on module usage across the group with process standardization for sales and service workflows and centralized operational oversight within Slovenia.
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Fornix Croatia | Manufacturing | 218 | $20M | Croatia | SmartBit | CRM@SmartBit | CRM | 2019 | n/a |
In 2019 Fornix Croatia implemented CRM@SmartBit, deploying the SmartBit CRM as a centralized CRM to consolidate customer, sales and operations information across its manufacturing site in Croatia. The engagement is centered on SmartBit software and vendor delivery, with CRM@SmartBit positioned to improve visibility between commercial teams and shop floor stakeholders.
The implementation integrated SmartBit solutions for dashboards and production and logistics visibility, and included Pantheon integrations to surface live reporting from operational systems. Functional capabilities implemented include consolidated customer records, real time production and logistics dashboards, and workflows to support sales and operations collaboration within the CRM@SmartBit environment.
Operational scope covered Fornix Croatia manufacturing and commercial functions, aligning production planning data with sales and order information to improve responsiveness. Outcomes cited by SmartBit include faster decision cycles and improved production to sales coordination, driven by consolidated information and enhanced cross functional collaboration.
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Ilkos Slovenia | Manufacturing | 30 | $4M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
In 2023, Ilkos Slovenia implemented CRM@SmartBit, a CRM solution, to centralize customer, sales and service processes. The deployment was executed as part of the Finakos group initiative in Slovenia and positions CRM@SmartBit as Ilkos Slovenia's primary customer engagement platform.
CRM@SmartBit was configured to deliver core CRM capabilities including unified customer records, sales pipeline management, and service ticketing to capture both field and back office interactions. The vendor states CRM@SmartBit was deployed alongside Pantheon ERP to integrate customer financials and service tickets, creating linkage between CRM records and transactional financial data.
Operational scope covered sales, service, and customer-facing finance workflows within Ilkos Slovenia and across Finakos group operations in the country. Governance centered on a centralized customer master and aligned workflows between CRM and ERP to improve sales and service tracking, with process orchestration for ticket resolution and invoicing flows.
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Manufacturing | 39 | $4M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2004 | n/a |
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Transportation | 120 | $20M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
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Automotive | 10 | $2M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
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