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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

List of CrossEngage Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Denys Construction and Real Estate 1500 $250M Belgium Spotler CrossEngage Customer Data Platform 2019 n/a
In 2019, Denys deployed CrossEngage as a Customer Data Platform on its public website to centralize customer event capture and audience orchestration. Denys is a Belgium construction and real estate firm with roughly 1500 employees and implemented CrossEngage to support marketing and digital engagement use cases. CrossEngage was configured to ingest web interaction data, assemble unified customer profiles, and power segmentation and real-time audience activation. The implementation leverages standard Customer Data Platform capabilities including identity stitching, behavioral segmentation, and channel orchestration to enable personalized onsite and downstream marketing workflows. Operational scope focused on marketing and digital channels across Denys, with the website acting as the primary data source and activation touchpoint. Governance and rollout emphasized centralized tag management and marketing operations ownership to maintain profile hygiene and segmentation rules, with phased deployment of tracking and activation on the corporate site.
Entdecke Dein Neo Life Sciences 200 $30M Germany Spotler CrossEngage Customer Data Platform 2023 n/a
In 2023, Entdecke Dein Neo implemented CrossEngage as its Customer Data Platform to centralize website-driven customer data for marketing and customer engagement. The deployment focuses on on-site data capture and audience orchestration, aligning the CrossEngage Customer Data Platform with marketing and product workflows for personalization and campaign delivery. CrossEngage was configured to ingest event streams from the company website, establish unified customer profiles, and enable audience segmentation and real-time activation. Configuration work emphasized identity stitching and session tracking, alongside rule-based segmentation and campaign orchestration modules typical of a Customer Data Platform implementation. The implementation is explicitly integrated with the Entdecke Dein Neo website for client-side and server-side event collection, supporting real-time audience evaluation and on-site personalization use cases. Operational coverage centers on the marketing and digital teams within the Germany-based organization, using CrossEngage to supply profile and segment data for website engagement flows. Governance measures accompany the rollout, with consent and data retention controls applied to web-sourced identifiers and profile attributes, and segmentation governance defined to manage audience definitions. Rollout was staged to support iterative campaign activation and to align profile schema with existing marketing processes.
Flaschenpost Germany Retail 7000 $650M Germany Spotler CrossEngage Customer Data Platform 2019 n/a
In 2019, Flaschenpost Germany implemented CrossEngage as a Customer Data Platform on its website, instrumenting digital touchpoints to centralize customer interaction data for marketing and e-commerce use cases. The deployment focused on web-based event capture and profile enrichment, positioning CrossEngage to consolidate behavioral data and persistent identifiers into unified customer records. CrossEngage was configured to provide core Customer Data Platform capabilities including event ingestion from site activity, identity resolution to link sessions to customer accounts, unified profile management, audience segmentation, and campaign orchestration. The implementation emphasized real-time segmentation and audience activation workflows, enabling marketing teams to create and persist target cohorts for personalization and messaging. Operational integration prioritized web tagging and API-driven event feeds from the site, feeding CrossEngage profiles that support downstream activation. The scope of use centered on digital marketing and e-commerce workflows, with marketing operations and CRM-adjacent teams using CrossEngage-managed audiences for campaign execution and customer engagement scenarios. Governance was oriented toward consent management and data privacy controls consistent with operating in Germany, integrating consent signals into profile processing and audience formation. CrossEngage served as the central customer data layer on the Flaschenpost website, enabling structured profile governance, segmentation handoffs, and orchestrated marketing workflows without mention of external system integrators.
HelloFresh Retail 19595 $7.6B Germany Spotler CrossEngage Customer Data Platform 2017 n/a
In 2017, HelloFresh deployed CrossEngage as a Customer Data Platform to compile and manage data from the company, its tools and its customers. The implementation centralized disparate customer signals into a persistent data layer to support marketing and CRM operations across product and engagement channels. CrossEngage was configured to ingest event and transactional streams, construct unified customer profiles, and enable audience segmentation and orchestration for targeted messaging. The Customer Data Platform deployment emphasized identity resolution, event processing, and profile stitching capabilities to maintain a single customer view and drive personalized workflows. CrossEngage served as the system of record for customer attributes and behavioral events within HelloFresh marketing processes. Integrations connected CrossEngage with HelloFresh internal marketing systems, email and mobile engagement tooling, and product analytics sources to maintain continuous end to end data flow. Operational ownership and day to day use were concentrated in mobile CRM and marketing teams who used the platform to centralize segmentation and publish audiences for campaign execution. Governance work focused on standardizing event taxonomies and embedding audience publication into campaign orchestration, enabling consistent cross channel activation using the CrossEngage Customer Data Platform.
HelloFresh Consumer Packaged Goods 300 $40M Switzerland Spotler CrossEngage Customer Data Platform 2017 n/a
In 2017, HelloFresh deployed CrossEngage as its Customer Data Platform on its website. The implementation centralized web event capture and profile building for the Switzerland based HelloFresh operations, supporting marketing and personalization use cases for the company. CrossEngage was configured to ingest website interaction events, perform identity resolution and profile unification, and enable audience segmentation for targeted campaign orchestration. Configuration emphasized near real time profile updates and rule based segmentation to support personalized messaging and campaign activation. The implementation used CrossEngage to manage customer attributes and behavioral signals as canonical profile data for marketing workflows. Instrumentation on the HelloFresh website routed browsing, conversion and subscription events into CrossEngage customer profiles. Operational ownership was situated with marketing and growth teams, who defined segment logic and activation rules for digital touchpoints. The Customer Data Platform became the central store for website driven personalization and audience management. Governance focused on marketing operations and data stewardship, establishing event taxonomy and audience governance to maintain consistent segmentation and profile schema. Rollout proceeded iteratively on the website, with centralized control of profile definitions and segmentation rules inside CrossEngage.
Retail 40 $4M Germany Spotler CrossEngage Customer Data Platform 2022 n/a
Retail 5500 $1.4B Austria Spotler CrossEngage Customer Data Platform 2022 n/a
Retail 300 $50M Germany Spotler CrossEngage Customer Data Platform 2019 n/a
Professional Services 100 $10M Germany Spotler CrossEngage Customer Data Platform 2018 n/a
Retail 1300 $1.3B Germany Spotler CrossEngage Customer Data Platform 2020 n/a
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FAQ - APPS RUN THE WORLD CrossEngage Coverage

CrossEngage is a Customer Data Platform solution from Spotler.

Companies worldwide use CrossEngage, from small firms to large enterprises across 21+ industries.

Organizations such as HelloFresh, MPREIS Supermarkt, Shop Apotheke Germany, Flaschenpost Germany and Denys are recorded users of CrossEngage for Customer Data Platform.

Companies using CrossEngage are most concentrated in Retail and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using CrossEngage are most concentrated in Germany, Austria and Belgium, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CrossEngage across Americas, EMEA, and APAC.

Companies using CrossEngage range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 41.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 8.33%.

Customers of CrossEngage include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified CrossEngage customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Data Platform.