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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Crowd Connected Customer Experience Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Canvas Cannabis Retail 25 $6M Canada Crowd Connected Crowd Connected Customer Experience Customer Experience 2019 n/a
In 2019, Canvas Cannabis implemented Crowd Connected Customer Experience to centralize customer engagement for its boutique cannabis retail footprint in Toronto, Ontario. The Customer Experience deployment targeted in-store visitor journeys and online ordering flows across multiple Toronto locations, aligning customer touchpoints with retail operations and catalog availability. Deployment encompassed category-aligned capabilities such as customer profile management, loyalty and promotions orchestration, and omnichannel engagement workflows typical of Customer Experience platforms. The full application name, Crowd Connected Customer Experience, was applied to manage customer interactions and campaign delivery while the retailer simultaneously operationalized point of sale and inventory tooling. Alongside the Crowd Connected Customer Experience deployment, Canvas implemented Cova POS in 2019 to run boutique retail operations, streamline inventory management, and support online menu syncing. Cova-provided launch support and inferred use of Cova eComm and advanced inventory features were used to maintain live menu sync and catalogue consistency across sites, with operational coverage focused on retail POS, inventory control, and online order fulfillment in Toronto, Ontario, Canada.
Cellars Market Retail 10 $2M Australia Crowd Connected Crowd Connected Customer Experience Customer Experience 2024 n/a
In 2024, Cellars Market implemented Crowd Connected Customer Experience to improve Customer Experience for its liquor marketplace seller onboarding and catalogue management. The deployment centered on a branded onboarding portal delivered via CrescoData’s Marketplace Maximizer, and targeted marketplace seller onboarding workflows across Australia. Configuration work concentrated on marketplace seller onboarding, catalogue mapping, automated product mapping and taxonomy normalization, and branded portal workflow orchestration. The implementation automated ingestion and normalization of product feeds from seller platforms such as Shopify and WooCommerce, mapping SKU attributes and category taxonomies into a unified marketplace catalogue. Operational coverage included marketplace operations and seller operations in Australia, with direct impact on catalogue management, seller activation, and storefront product publishing workflows. Governance focused on portal-driven onboarding, standardized taxonomy controls, and mapping rule configuration to reduce manual catalogue reconciliation while centralizing onboarding and catalogue ingestion through the Crowd Connected Customer Experience application.
Spiritleaf Retail 500 $90M Canada Crowd Connected Crowd Connected Customer Experience Customer Experience 2018 n/a
In 2018, Spiritleaf implemented Crowd Connected Customer Experience. The Crowd Connected Customer Experience deployment targeted centralized customer engagement and profile management consistent with the Customer Experience category across its Canadian retail footprint. The deployment emphasized modular customer experience capabilities, including customer profiling and segmentation, campaign and loyalty orchestration, and experience analytics to support marketing and store-level engagement workflows. Configuration work focused on real-time event capture and audience segmentation to enable personalized in-store and digital communications. Separately, Spiritleaf selected Cova POS to power its large Canadian franchise network, using the system for in-store retail POS, inventory tracking, age verification and regulatory compliance across multiple provinces. These signals indicate an operational architecture where in-store transaction systems and front-line compliance functions were managed by Cova, while customer experience management was provisioned through Crowd Connected Customer Experience. Governance centered on aligning marketing, store operations and franchise onboarding processes, with rules-based campaign workflows and data stewardship to keep customer profiles consistent across channels. The Cova deployment specifically focused on simplifying franchisee onboarding and reducing human error, with Cova providing ongoing support and compliance automation that supported Spiritleaf's rapid multi-location growth.
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Buyer Intent: Companies Evaluating Crowd Connected Customer Experience

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FAQ - APPS RUN THE WORLD Crowd Connected Customer Experience Coverage

Crowd Connected Customer Experience is a Customer Experience solution from Crowd Connected.

Companies worldwide use Crowd Connected Customer Experience, from small firms to large enterprises across 21+ industries.

Organizations such as Spiritleaf, Canvas Cannabis and Cellars Market are recorded users of Crowd Connected Customer Experience for Customer Experience.

Companies using Crowd Connected Customer Experience are most concentrated in Retail, with adoption spanning over 21 industries.

Companies using Crowd Connected Customer Experience are most concentrated in Canada and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Crowd Connected Customer Experience across Americas, EMEA, and APAC.

Companies using Crowd Connected Customer Experience range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Crowd Connected Customer Experience include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Crowd Connected Customer Experience customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.