List of CSI Teller Capture Customers
Paducah, 42001, KY,
United States
Since 2010, our global team of researchers has been studying CSI Teller Capture customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSI Teller Capture for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSI Teller Capture for Intelligent Document Processing include: The Bank of Monroe, a United States based Banking and Financial Services organisation with 30 employees and revenues of $4.0 million, CedarStone Bank, a United States based Banking and Financial Services organisation with 27 employees and revenues of $3.0 million, Bank of Maple Plain, a United States based Banking and Financial Services organisation with 12 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using CSI Teller Capture, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSI Teller Capture customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Maple Plain | Banking and Financial Services | 12 | $2M | United States | CSI | CSI Teller Capture | Intelligent Document Processing | 2023 | n/a |
In 2023, Bank of Maple Plain implemented CSI Teller Capture within the Intelligent Document Processing category. The implementation is associated with the bank signing to adopt CSI NuPoint core in mid-2023, and teller capture usage for deposit and teller operations is inferred from CSI NuPoint’s feature set as described in the vendor release.
CSI Teller Capture is described here in terms aligned with standard teller capture capabilities, including check image ingestion, MICR data extraction, optical character recognition for item-level data capture, and automated posting workflows to support branch deposit processing. The inferred U.S. deployment focuses on teller and back-office deposit workflows, with configuration and workflow changes expected at teller terminals and central processing to enable integrated check scanning and instant-issue debit card services. Governance is expected to follow the NuPoint rollout sequence, with phased cutover of teller channel functions and reconciliation controls to align deposit operations with the new Intelligent Document Processing capabilities.
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CedarStone Bank | Banking and Financial Services | 27 | $3M | United States | CSI | CSI Teller Capture | Intelligent Document Processing | 2015 | n/a |
In 2015, CedarStone Bank implemented CSI Teller Capture as part of its migration to CSI’s core platform. CSI Teller Capture, classified as Intelligent Document Processing, was deployed to automate teller and branch deposit processing and to enable virtual ticketing and integrated check scanning.
The implementation focused on functional modules for virtual ticketing and integrated check scanning, with configuration for image capture, automated deposit workflows, metadata extraction and exception routing consistent with Intelligent Document Processing capabilities. CSI Teller Capture was configured to centralize deposit image ingestion and to drive teller-facing workflows and downstream processing queues.
CSI Teller Capture integrated with CSI’s core platform to hand off deposit images and transaction metadata into core posting and back-office reconciliation processes. The U.S. branch deployment targeted teller lines and branch back-office processing, and eliminated nearly all paper tickets according to the vendor case study.
Rollout in 2015 reshaped teller and branch operational workflows around virtual ticketing, centralizing image-based capture and exception handling under new operational governance and updated teller and operations procedures. The implementation reduced teller overtime and improved front-line and back-office efficiency as reported in the customer story.
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The Bank of Monroe | Banking and Financial Services | 30 | $4M | United States | CSI | CSI Teller Capture | Intelligent Document Processing | 2023 | n/a |
In 2023 The Bank of Monroe implemented CSI Teller Capture as part of its NuPoint core deployment to strengthen teller and deposit operations. CSI Teller Capture is an Intelligent Document Processing application deployed to standardize check image capture, automated OCR and MICR recognition, and digital deposit intake across the bank’s retail workflow.
Deployment architecture centers on CSI Teller Capture integrated directly with the NuPoint core for item posting and archival, providing automated batching, image validation, and exception routing into teller and back-office workflows. Functional capabilities implemented include high-resolution image capture at the teller, automated data extraction and indexing, configurable business rules for item acceptance, and a centralized queue for exception handling and item research.
Operational scope targets teller and deposit functions across the bank’s U.S. retail footprint, with governance structured around role based access, exception escalation procedures, and streamlined deposit reconciliation processes. The rollout in mid 2023 aligns with CSI’s August 2023 announcement that the NuPoint suite and its teller capture feature are intended to help the bank attract younger account holders, accelerate digital services, and simplify back-end operations.
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