List of CSI WatchDOG Customers
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United States
Since 2010, our global team of researchers has been studying CSI WatchDOG customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSI WatchDOG for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSI WatchDOG for AML, Fraud and Compliance include: Blackhawk Network, a United States based Banking and Financial Services organisation with 4000 employees and revenues of $3.14 billion, HomeStreet, Inc., a United States based Banking and Financial Services organisation with 920 employees and revenues of $254.0 million, Global Communities, a United States based Distribution organisation with 800 employees and revenues of $200.0 million, Waggoner National Bank of Vernon, a United States based Banking and Financial Services organisation with 60 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using CSI WatchDOG, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSI WatchDOG customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blackhawk Network | Banking and Financial Services | 4000 | $3.1B | United States | CSI | CSI WatchDOG | AML, Fraud and Compliance | 2014 | n/a |
In 2014, Blackhawk Network implemented CSI WatchDOG to consolidate multiple OFAC screening providers onto CSI WatchDOG Elite and centralize sanctions screening for its global gift card and payments operations. The implementation targeted AML, Fraud and Compliance controls to improve regulatory auditability and simplify operational screening workflows.
Deployment focused on consolidating sanctions screening engines and instituting centralized case management and alert handling, leveraging WatchDOG Elite screening and workflow capabilities to standardize watchlist matching and disposition processes. Configuration included tuning match thresholds, establishing role based analyst workflows, and mapping event logs to produce consistent audit trails.
The rollout unified multiple screening feeds into a single screening platform, reducing point to point provider management and enabling consistent sanctions screening across Blackhawk Network's global gift card and payments business units. Operational coverage extended to compliance and risk teams supporting payments processing and gift card distribution as described in the CSI case study.
Governance was realigned to centralize screening ownership and enhance audit logging and reporting to support regulatory reviews. CSI's case study documents a seamless conversion to WatchDOG Elite that supported Blackhawk's global expansion and reduced operational complexity.
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Global Communities | Distribution | 800 | $200M | United States | CSI | CSI WatchDOG | AML, Fraud and Compliance | 2016 | n/a |
In 2016 Global Communities deployed CSI WatchDOG to automate OFAC and sanctions screening across its global offices. The implementation used CSI WatchDOG Elite and was categorized in AML, Fraud and Compliance, focusing on screening workflows for employees, donors and recipients while operating in 20+ countries.
Configuration centered on automated watchlist screening, rules based alert generation, case management and centralized audit and reporting capabilities within WatchDOG Elite. The deployment included tuning of screening rules, false positive management workflows and operational procedures to support compliance case resolution.
The solution was provisioned as a centralized compliance screening service across Global Communities offices, providing a single source for sanctions screening and audit data to compliance and program operations teams. Operational scope included global compliance teams and program managers responsible for donor and recipient vetting, with processing routed through the WatchDOG Elite screening engine.
Governance changes emphasized centralized audit trails and standardized screening procedures to ensure consistent OFAC and sanctions handling across sites. The nonprofit reported roughly a 75% reduction in manual processing and renewed its contract with CSI, confirming ongoing use of CSI WatchDOG Elite for AML, Fraud and Compliance screening.
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HomeStreet, Inc. | Banking and Financial Services | 920 | $254M | United States | CSI | CSI WatchDOG | AML, Fraud and Compliance | 2010 | n/a |
In 2010, HomeStreet, Inc. implemented CSI WatchDOG Pro to automate OFAC and BSA/AML watch list screening. The deployment began in October 2010 and targeted AML, Fraud and Compliance functions across multiple business units in the United States, with an explicit focus on improving recordkeeping, reporting and batch monitoring.
HomeStreet configured CSI WatchDOG Pro's screening and case handling workflows and later upgraded CSI WatchDOG to the WatchDOG Elite tier in February 2016 to add batch upload processing and Good Customer List functionality. The CSI WatchDOG implementation consolidated automated screening, batch monitoring and enhanced recordkeeping capabilities consistent with AML, Fraud and Compliance platforms.
Operational scope covered multiple business units in the United States, aligning compliance, operations and risk functions under a centralized CSI WatchDOG screening workflow. The rollout timeline included initial production use in October 2010 and a functional upgrade in February 2016, with governance focused on screening orchestration, audit record retention and batch reconciliation. Explicit objectives were to automate OFAC and BSA/AML watch list screening and to improve recordkeeping, reporting and batch monitoring.
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Banking and Financial Services | 60 | $9M | United States | CSI | CSI WatchDOG | AML, Fraud and Compliance | 2015 | n/a |
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Buyer Intent: Companies Evaluating CSI WatchDOG
- Alliance Bank Central Texas, a United States based Banking and Financial Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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