List of CTM QTravel Customers
Brisbane, 4000, QLD,
Australia
Since 2010, our global team of researchers has been studying CTM QTravel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CTM QTravel for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CTM QTravel for Reservation and Booking Management include: Queensland Health, a Australia based Government organisation with 109463 employees and revenues of $23.90 billion, Queensland Department of Education, a Australia based Government organisation with 97000 employees and revenues of $8.70 billion, Queensland Shared Services, a Australia based Government organisation with 741 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using CTM QTravel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CTM QTravel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Queensland Department of Education | Government | 97000 | $8.7B | Australia | Corporate Travel Management | CTM QTravel | Reservation and Booking Management | 2021 | n/a |
In 2021, Queensland Department of Education implemented CTM QTravel for Reservation and Booking Management. The deployment targeted departmental travel processes across central offices, regional offices and schools, supporting travellers and travel bookers within an organization of roughly 97,000 employees.
CTM QTravel was configured to enforce booking workflows that require travel to be made in accordance with an approved travel request, reflecting departmental procurement and purchasing guidance for official business. The implementation used the QTravel Portal managed by Corporate Travel Management to operationalize supply arrangements for booking travel, and included functional rules to ensure accommodation expenses are paid directly to the venue by the department or school using a corporate card unless circumstances require traveller payment. The configuration also incorporated conditional rules for purchasing travel insurance when approval criteria are met.
The implementation integrated operationally with existing departmental expense and advance processes, using ExpenseMe Pro to process approved in advance travel expenses for central and regional office funded travel, and employing the Domestic travel expenses advance form for school funded travel and for non departmental travellers undertaking representative school sport. Travel booking records were maintained in accordance with the department record retention schedule, and processing followed Directive 13/23 for domestic travelling and relieving expenses.
Governance was centered on procurement aligned supply arrangements, mandatory approved travel request workflows and finance processing rules for direct venue payments and advances. Operational handoffs were defined between travel bookers, finance teams managing ExpenseMe Pro entries, and school administrators using the departmental advance forms, maintaining compliance with procurement guidance and record retention obligations.
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Queensland Health | Government | 109463 | $23.9B | Australia | Corporate Travel Management | CTM QTravel | Reservation and Booking Management | 2014 | n/a |
In 2014, Queensland Health implemented CTM QTravel as a centralized travel platform. The rollout focused on Corporate Services teams, specifically Executive Support Officers within West Moreton Health and Hospital Services at Ipswich QLD, to standardize travel booking and reservation handling under a Reservation and Booking Management application.
CTM QTravel was configured to support core reservation and booking management workflows, including online booking of travel itineraries, creation and retention of booking records, and processing of supplier invoices tied to travel transactions. Functional usage noted in operational tasks included itinerary creation, travel bookings by administrative staff, and payment of invoices through CTM QTravel, aligning the application with procurement and travel administration activities.
Operational coverage was at the departmental and site level, where Executive Support Officers used CTM QTravel as part of daily executive scheduling, venue and travel coordination, and administrative file management. The implementation emphasized system use for booking and record keeping rather than extensive technical system integrations, with staff-level processes linking CTM QTravel outputs to internal reporting and accounts handling workflows.
Governance and workflow changes centered on establishing consistent booking procedures, archival of travel documentation, and role based responsibilities for booking approvals and invoice processing by Corporate Services staff. CTM QTravel served as the Reservation and Booking Management solution for Queensland Health business functions around travel procurement, executive support, and administrative finance coordination.
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Queensland Shared Services | Government | 741 | $100M | Australia | Corporate Travel Management | CTM QTravel | Reservation and Booking Management | 2018 | n/a |
In 2018, Queensland Shared Services implemented CTM QTravel as its Reservation and Booking Management solution. CTM QTravel is deployed via the QTravel Platform powered by Serko and is published on the Queensland Shared Services website to provide a web-accessible booking interface for internal bookers and travel coordinators within finance and procurement teams.
The implementation centers on core Reservation and Booking Management capabilities, including online reservations, itinerary management, traveler profile handling, corporate rate application, booking workflow and approvals, and policy enforcement and reporting consistent with corporate travel governance. CTM QTravel is positioned to support travel booking and related finance workflows within Queensland Shared Services, with the platform integrated into their public site to provide centralized access for authorized bookers.
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