List of Customer Love Customers
Preston, PR2 8AU,
United Kingdom
Since 2010, our global team of researchers has been studying Customer Love customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Customer Love for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Customer Love for Customer Experience include: NatWest, a United Kingdom based Banking and Financial Services organisation with 56600 employees and revenues of $18.01 billion, Kirkham Grammar School United Kingdom, a United Kingdom based Education organisation with 176 employees and revenues of $12.0 million, Chameleon Financial Planning United Kingdom, a United Kingdom based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Customer Love, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Customer Love customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chameleon Financial Planning United Kingdom | Banking and Financial Services | 10 | $1M | United Kingdom | Customer Love | Customer Love | Customer Experience | 2024 | n/a |
In 2024, Chameleon Financial Planning engaged Customer Love to deliver customer journey mapping and CX workshops as part of a Customer Experience engagement. Customer Love provided customer journey mapping and CX workshops to tighten client communications and service processes for this UK financial services firm, with the engagement listed on the vendor’s organisations worked with page and specific dates and KPIs not published.
Deliverables were centered on facilitated workshops and tangible artifacts inferred from the vendor’s workshop offerings, including end-to-end journey maps, communications playbooks, service blueprinting and workshop-based capability building. The work was scoped at the firm level for Chameleon Financial Planning and targeted client facing advisory and client services functions, with implementation focused on embedding standardized communication protocols and operational playbooks into routine advisory workflows. Governance elements emphasized establishing ownership for client communication standards and operationalizing workshop outputs into ongoing service processes, reflecting a non-technical, consultative Customer Experience implementation by Customer Love.
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Kirkham Grammar School United Kingdom | Education | 176 | $12M | United Kingdom | Customer Love | Customer Love | Customer Experience | 2024 | n/a |
In 2024, Kirkham Grammar School engaged Customer Love to deliver a Customer Experience program focused on CX training and customer-voice workshops tailored to the UK education context. The Customer Love engagement targeted staff-facing processes to map the pupil and parent journey and to improve frontline communications through structured workshops and role based coaching across reception, admissions, pastoral and teaching support teams.
Customer Love ran customer-voice capture exercises, journey mapping sessions, communication scripting and staff coaching to translate findings into a practical action plan. The school testimonial on the vendor page highlights increased staff motivation and a clear action plan following the sessions, and governance attention centered on assigning ownership to senior leadership and frontline team leads to embed revised communication workflows and ongoing review of pupil and parent touchpoints.
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NatWest | Banking and Financial Services | 56600 | $18.0B | United Kingdom | Customer Love | Customer Love | Customer Experience | 2024 | n/a |
In 2024, NatWest engaged Customer Love to deliver Customer Experience workshops and mystery-shop style reviews focused on improving customer communications and frontline processes in the United Kingdom. The engagement is listed on Customer Love's client roster, however the vendor page does not provide detailed dates or quantified outcomes for NatWest.
Customer Love delivered a mix of facilitated workshops and mystery-shop assessments, combining frontline observation with structured customer communications review. Activities aligned with Customer Experience practice included touchpoint analysis, service script review, and frontline process mapping to surface friction in branch and contact center interactions.
Operational coverage was centered on NatWest's UK customer-facing channels, targeting branch and customer communication workflows, with recommendations aimed at governance of customer communications and adjustments to frontline procedures. No implementation partner is identified in public materials, and the vendor listing does not specify rollout sequencing, governance ownership, or measurable results for the engagement.
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