List of Customer Thermometer Customers
Sussex, BN1 1YR,
United Kingdom
Since 2010, our global team of researchers has been studying Customer Thermometer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Customer Thermometer for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Customer Thermometer for Customer Experience include: Groupe Delta France, a France based Professional Services organisation with 35 employees and revenues of $8.0 million, Prestige Computer Solutions, a United States based Professional Services organisation with 50 employees and revenues of $5.0 million, Primary Ict Support, a United Kingdom based Professional Services organisation with 30 employees and revenues of $2.0 million, Customer Thermometer, a United Kingdom based Professional Services organisation with 20 employees and revenues of $2.0 million, Zanacore Technologies, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Customer Thermometer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Customer Thermometer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Conquest Solutions | Professional Services | 15 | $1M | United States | Customer Thermometer | Customer Thermometer | Customer Experience | 2021 | n/a |
Conquest Solutions implemented Customer Thermometer in 2021 to capture customer satisfaction signals directly on its public website. The deployment integrated the Customer Thermometer web-embedded thermometer widget across key site pages, enabling single-question feedback capture and real-time response collection consistent with Customer Experience best practices.
Configuration emphasized lightweight administration and page-level embedding appropriate for a 15-person professional services firm, supporting client-facing functions such as customer service, account management, and marketing. Implementation used standard Customer Thermometer survey templates and dashboarding workflows, with governance handled via centralized admin controls and staged page rollouts to limit disruption during initial adoption.
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Customer Thermometer | Professional Services | 20 | $2M | United Kingdom | Customer Thermometer | Customer Thermometer | Customer Experience | 2010 | n/a |
In 2010, Customer Thermometer implemented Customer Thermometer to support Customer Experience through an embedded deployment on its public website. The implementation uses the Customer Thermometer web widget delivered via a lightweight JavaScript snippet to instrument customer touchpoints and capture feedback inline, the Customer Thermometer application providing the front end for survey delivery and collection.
Configuration focused on survey templates, single click feedback flows, rating scales and dashboard reporting to capture quantitative scores and free text comments. Operational scope targeted customer facing functions including support and account management within the 20 employee organization, and governance emphasized template control and response routing to internal owners, with no external implementation partners or additional system integrations specified in the source documentation.
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Groupe Delta France | Professional Services | 35 | $8M | France | Customer Thermometer | Customer Thermometer | Customer Experience | 2021 | n/a |
In 2021, Groupe Delta France implemented Customer Thermometer on their website to capture client feedback as part of ongoing Customer Experience efforts. Groupe Delta France deployed Customer Thermometer, classified in the Customer Experience category, to instrument web-based feedback points and surface client satisfaction signals for account management and service delivery teams. The deployment is explicitly web-facing, using the Customer Thermometer interface embedded on site pages and in customer communications to collect short-form satisfaction responses.
Configuration emphasized lightweight feedback modules typical of Customer Experience applications, including one-click feedback widgets, brief surveys, and consolidated reporting for rapid review. Implementation centered on embedding the Customer Thermometer widget across customer touchpoints on the corporate site and routing captured responses into the platform dashboard for analyst and account manager review. Operational coverage is focused on client-facing functions, notably account management and service delivery, which are assigned responsibility for triage and follow up based on collected feedback.
Governance adjustments were oriented around defining feedback capture points on the website and assigning workflow ownership for response handling and escalation to internal teams. Rollout remained scoped to web channels on the Groupe Delta France site consistent with the source note that Customer Thermometer is used on their website.
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Prestige Computer Solutions | Professional Services | 50 | $5M | United States | Customer Thermometer | Customer Thermometer | Customer Experience | 2021 | n/a |
In 2021, Prestige Computer Solutions implemented Customer Thermometer on its website. The deployment positions Customer Thermometer as a Customer Experience application embedded in client-facing pages to capture structured feedback and sentiment using lightweight survey widgets and one-click rating instruments. This implementation is scoped to the professional services client journey, targeting support, account management, and pre-sales touchpoints on the public site.
Configuration emphasized web-embedded thermometer widgets and short-form surveys, with administrative access provisioned to customer service and account teams for collection and review. Customer Thermometer dashboards and reporting are used to centralize feedback for operational review and manual follow-up, and governance was enforced through role-based administration and standardized widget placement on service and contact pages to ensure consistent data capture.
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Primary Ict Support | Professional Services | 30 | $2M | United Kingdom | Customer Thermometer | Customer Thermometer | Customer Experience | 2022 | n/a |
In 2022, Primary Ict Support implemented Customer Thermometer, a Customer Experience application, as a web-embedded feedback instrument on its public website. The deployment targets customer service and support workflows for this 30 person professional services firm based in the United Kingdom, positioning Customer Thermometer to capture real time customer sentiment at points of support engagement.
The implementation uses Customer Thermometer to present lightweight, on-page feedback prompts consistent with Customer Experience tooling, capturing satisfaction ratings and short-form comments and surfacing response data through the application’s reporting interfaces. Configuration appears focused on embedding survey widgets in support touchpoints on the site and aligning prompts with ticket closure and customer contact pages.
Operationally the rollout is scoped to frontline support and account management processes, embedding feedback collection into existing customer interaction paths and establishing feedback as an input to ongoing support operations. Governance and process changes center on routing captured responses into support workflows for follow up and maintaining survey placement on the website, while analytics use is aligned to ongoing customer service monitoring.
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Professional Services | 10 | $1M | United States | Customer Thermometer | Customer Thermometer | Customer Experience | 2017 | n/a |
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