List of CustomerLabs CDP Customers
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Since 2010, our global team of researchers has been studying CustomerLabs CDP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CustomerLabs CDP for Customer Data Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CustomerLabs CDP for Customer Data Platform include: TCNS Clothing Co, a India based Consumer Packaged Goods organisation with 3578 employees and revenues of $120.3 million, Bemyeye, a United Kingdom based Retail organisation with 60 employees and revenues of $8.0 million, Kit Carson County Department Of Public Health And Environment, a United States based Government organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CustomerLabs CDP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CustomerLabs CDP customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bemyeye | Retail | 60 | $8M | United Kingdom | CustomerLabs | CustomerLabs CDP | Customer Data Platform | 2021 | n/a |
In 2021, BeMyEye implemented CustomerLabs CDP in the Customer Data Platform category to centralize customer data for CRM, Customer Success, and CX operations across its Europe based team. The initial implementation focused on consolidating customer profiles and provisioning unified customer records to support downstream workflows for account managers and CX agents.
BeMyEye implemented Custify playbooks and surveys to close the loop on NPS feedback, instrumenting surveys to capture Net Promoter Score and automating playbook actions that route responses into customer success workflows. Playbooks were configured to escalate detractor responses and to create follow up tasks, providing a closed loop between survey capture and operational remediation.
Governance centered on centralizing NPS feedback handling and standardizing playbook rules across CRM, Customer Success, and CX teams in Europe, with configuration managed alongside the CustomerLabs CDP profile store to ensure consistent audience segmentation and response targeting. Custify reporting cited a 20% improvement in NPS and approximately 15 hours saved per month attributable to the implemented survey and playbook processes.
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Kit Carson County Department Of Public Health And Environment | Government | 10 | $1M | United States | CustomerLabs | CustomerLabs CDP | Customer Data Platform | 2021 | n/a |
In 2021 Kit Carson County Department Of Public Health And Environment deployed CustomerLabs CDP, a Customer Data Platform, to centralize resident contact data used for public health outreach and program delivery. The deployment emphasized building a single record for residents to support targeted communications and outreach workflows across county public health operations.
CustomerLabs CDP was configured to perform category-aligned functions including data ingestion, identity resolution, unified resident profiles, segmentation, consent management, and audience activation. CustomerLabs CDP provided the foundation for orchestrating personalized messaging and segmentation logic, with configuration focused on contact hygiene, consent flags, and exportable audience lists for downstream communication channels.
Operationally the initiative covered public health outreach and case management activities within the county health department, and ran alongside the agencys vaccine operations. The agency used CureMD Practice Management and Vaccine Management for COVID vaccine clinic scheduling, inventory management, registry reporting, and billing, as described in CureMD customer materials, while the CustomerLabs CDP centralized resident engagement data to inform outreach.
Governance centered on standardizing contact attributes, consent and retention policies, and role based access for health department staff. Rollout and configuration were sized to a small county public health organization, emphasizing pragmatic segmentation and audience activation to support ongoing outreach and program communication.
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TCNS Clothing Co | Consumer Packaged Goods | 3578 | $120M | India | CustomerLabs | CustomerLabs CDP | Customer Data Platform | 2019 | n/a |
In 2019, TCNS Clothing Co implemented CustomerLabs CDP. The CustomerLabs CDP Customer Data Platform was deployed to collect first party signals and to activate audiences for marketing, CRM and advertising campaigns across the companys India operations.
The implementation focused on first party data operations, covering event and profile data ingestion, identity stitching to unify customer profiles, rule based segmentation, audience construction, and campaign activation for paid media and CRM channels. The deployment also established attribution measurement workflows to link marketing touchpoints to conversions and to support marketing and ad attribution analysis.
Operational coverage centered on marketing and CRM teams in India, with the platform used to build and export custom audiences for advertising platforms and to feed CRM systems for lifecycle messaging and campaign orchestration. Integrations were implemented between CustomerLabs CDP and the marketing execution and advertising layers to enable automated audience sync and attribution reporting.
Reported outcomes from the CustomerLabs CDP deployment include custom audience match rates exceeding 80 percent and approximately two times return on ad spend. The project also delivered a 35 percent reduction in customer acquisition cost and about 10 percent incremental revenue, with work explicitly focused on improving marketing and ad attribution.
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