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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of DataGrail Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bed Bath & Beyond Retail 32000 $7.9B United States DataGrail DataGrail Governance, Risk and Compliance 2023 n/a
In 2023 Bed Bath & Beyond selected DataGrail following its merger with Overstock to centralize and automate data discovery, mapping and data subject request management across approximately 50 internal and third party systems. The selection targeted modernization of privacy processes within the US retail business using a unified Governance, Risk and Compliance approach. Bed Bath & Beyond implemented DataGrail as a Governance, Risk and Compliance application, configuring capabilities for automated data discovery, end to end data mapping and orchestration of DSR workflows. The deployment emphasized inventory normalization, capture of processing attributes and workflow automation to manage subject request lifecycles and compliance evidence. Integrations were executed across about 50 internal and third party systems to operationalize data maps and trigger DSR handling, with the deployment scoped to US retail operations and cross functional teams. The implementation connected legal, security and engineering teams to a centralized privacy control plane, enabling coordinated case routing and consistent audit trails. Governance and process changes included centralizing request intake, standardizing verification and escalation workflows and aligning ownership among legal, security and engineering. The US retail deployment significantly reduced DSR turnaround from about three weeks to a few hours and delivered reported operational ROI while aligning legal, security and engineering teams.
Drata Professional Services 652 $136M United States DataGrail DataGrail Governance, Risk and Compliance 2023 n/a
In 2023, Drata implemented DataGrail as part of its Governance, Risk and Compliance program to automate data mapping, accelerate data subject request processing, and deploy consent handling for improved customer transparency. The deployment in the United States launched consent capabilities within two weeks and established end-to-end privacy automation across privacy workflows. DataGrail was configured to centralize automated data mapping and privacy workflow orchestration, embedding consent capture, standardized data subject request lifecycle management, and visibility controls for compliance operations. Configuration emphasized consent handling logic, DSR automation, and audit-ready records to support ongoing privacy governance. The rollout targeted Drata's security and compliance team and privacy operations within the United States, shifting operational responsibility from manual request handling to automated workflow execution. Operational scope covered customer-facing transparency features and internal request processing channels used by privacy and security staff. Governance and process changes included formalizing automated DSR workflows, codifying consent capture and retention policies within the application, and reducing manual touch points for the security and compliance organization. Outcomes explicitly reported included freeing the security and compliance team from manual request handling and improving transparency for customers through automated consent and privacy processing.
Fanatics Collect Retail 100 $10M United States DataGrail DataGrail Governance, Risk and Compliance 2025 n/a
In 2025 Fanatics Collect deployed DataGrail on its public website to operationalize customer privacy controls. Fanatics Collect implemented DataGrail in the Governance, Risk and Compliance category to centralize consent capture and manage data subject request intake tied to web interactions. Deployment focused on web-facing instrumentation and a privacy orchestration layer, using DataGrail to register consent signals, maintain a data inventory derived from site interactions, and automate data subject request workflows. Configuration emphasized policy mapping, data discovery and cataloging capabilities, and workflow automation to route intake to accountable teams. The implementation scoped DataGrail to support privacy operations across legal, customer service and product teams, establishing role based governance, standardized intake processes and request handling workflows. DataGrail is integrated with the Fanatics Collect website for consent signal capture and request initiation, providing a centralized record of processing activities to support ongoing Governance, Risk and Compliance operations.
Labster, ApS Professional Services 100 $10M United States DataGrail DataGrail Governance, Risk and Compliance 2023 n/a
In 2023, Labster, ApS implemented DataGrail as a Governance, Risk and Compliance solution to automate data subject request processing and to provide live data mapping and automated data discovery across its global SaaS and partner ecosystem. The deployment was targeted to support legal, IT and security teams and to centralize DSR orchestration for Denmark and global operations. The implementation used DataGrail Data Subject Request Management and DataGrail Live Data Map capabilities to standardize intake, routing and fulfillment workflows for privacy requests and to maintain a persistent, searchable inventory of personal data flows. Configuration emphasized workflow automation, templated responses, role based approvals and scheduled discovery to reduce manual case handling and accelerate request resolution. Architecturally the solution relied on API and connector based discovery to instrument Labster's SaaS stack and partner integrations, producing live mapping and attribute level data lineage for investigators and responders. Operational coverage included legal, IT and security functions, enabling coordinated response processes and centralized case tracking across Denmark and global sites. Governance was reoriented toward a centralized DSR workflow and audit trail, embedding DataGrail for request intake, evidence collection and fulfillment governance. The deployment reduced DSR processing from hours to minutes, as reported in the case study.
nCino Banking and Financial Services 1833 $541M United States DataGrail DataGrail Governance, Risk and Compliance 2025 n/a
In 2025 nCino deployed DataGrail for Governance, Risk and Compliance on its public website to centralize privacy controls for customer facing web interactions. The deployment positions DataGrail as the primary system for managing consent capture, data subject request intake, and automated routing of web generated privacy events into operational workflows. DataGrail was configured to surface data discovery and data mapping outputs tied to web forms and consent banners, and to operationalize subject rights automation and consent management capabilities consistent with Governance, Risk and Compliance tooling. The implementation emphasizes capability-driven modules including data discovery, subject access and deletion workflows, and consent lifecycle management, with DataGrail providing the orchestration layer between web inputs and internal privacy processes. Governance and operational processes were redefined to route website privacy events into centralized handling, enforcing documented workflows for request triage and fulfillment under the Governance, Risk and Compliance remit. nCino DataGrail Governance, Risk and Compliance integration on the website establishes a single source for privacy operations related to public web interactions and aligns web captured consent and subject rights activity with corporate compliance workflows.
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FAQ - APPS RUN THE WORLD DataGrail Coverage

DataGrail is a Governance, Risk and Compliance solution from DataGrail.

Companies worldwide use DataGrail, from small firms to large enterprises across 21+ industries.

Organizations such as Bed Bath & Beyond, nCino, Drata, Fanatics Collect and Labster, ApS are recorded users of DataGrail for Governance, Risk and Compliance.

Companies using DataGrail are most concentrated in Retail, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using DataGrail are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DataGrail across Americas, EMEA, and APAC.

Companies using DataGrail range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 20%.

Customers of DataGrail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified DataGrail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Governance, Risk and Compliance.