List of DataGrail Customers
San Francisco, 94104, CA,
United States
Since 2010, our global team of researchers has been studying DataGrail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DataGrail for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DataGrail for Governance, Risk and Compliance include: Bed Bath & Beyond, a United States based Retail organisation with 32000 employees and revenues of $7.87 billion, nCino, a United States based Banking and Financial Services organisation with 1833 employees and revenues of $541.0 million, Drata, a United States based Professional Services organisation with 652 employees and revenues of $136.0 million, Fanatics Collect, a United States based Retail organisation with 100 employees and revenues of $10.0 million, Labster, ApS, a United States based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using DataGrail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DataGrail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bed Bath & Beyond | Retail | 32000 | $7.9B | United States | DataGrail | DataGrail | Governance, Risk and Compliance | 2023 | n/a |
In 2023 Bed Bath & Beyond selected DataGrail following its merger with Overstock to centralize and automate data discovery, mapping and data subject request management across approximately 50 internal and third party systems. The selection targeted modernization of privacy processes within the US retail business using a unified Governance, Risk and Compliance approach.
Bed Bath & Beyond implemented DataGrail as a Governance, Risk and Compliance application, configuring capabilities for automated data discovery, end to end data mapping and orchestration of DSR workflows. The deployment emphasized inventory normalization, capture of processing attributes and workflow automation to manage subject request lifecycles and compliance evidence.
Integrations were executed across about 50 internal and third party systems to operationalize data maps and trigger DSR handling, with the deployment scoped to US retail operations and cross functional teams. The implementation connected legal, security and engineering teams to a centralized privacy control plane, enabling coordinated case routing and consistent audit trails.
Governance and process changes included centralizing request intake, standardizing verification and escalation workflows and aligning ownership among legal, security and engineering. The US retail deployment significantly reduced DSR turnaround from about three weeks to a few hours and delivered reported operational ROI while aligning legal, security and engineering teams.
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Drata | Professional Services | 652 | $136M | United States | DataGrail | DataGrail | Governance, Risk and Compliance | 2023 | n/a |
In 2023, Drata implemented DataGrail as part of its Governance, Risk and Compliance program to automate data mapping, accelerate data subject request processing, and deploy consent handling for improved customer transparency. The deployment in the United States launched consent capabilities within two weeks and established end-to-end privacy automation across privacy workflows. DataGrail was configured to centralize automated data mapping and privacy workflow orchestration, embedding consent capture, standardized data subject request lifecycle management, and visibility controls for compliance operations. Configuration emphasized consent handling logic, DSR automation, and audit-ready records to support ongoing privacy governance. The rollout targeted Drata's security and compliance team and privacy operations within the United States, shifting operational responsibility from manual request handling to automated workflow execution. Operational scope covered customer-facing transparency features and internal request processing channels used by privacy and security staff. Governance and process changes included formalizing automated DSR workflows, codifying consent capture and retention policies within the application, and reducing manual touch points for the security and compliance organization. Outcomes explicitly reported included freeing the security and compliance team from manual request handling and improving transparency for customers through automated consent and privacy processing.
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Fanatics Collect | Retail | 100 | $10M | United States | DataGrail | DataGrail | Governance, Risk and Compliance | 2025 | n/a |
In 2025 Fanatics Collect deployed DataGrail on its public website to operationalize customer privacy controls. Fanatics Collect implemented DataGrail in the Governance, Risk and Compliance category to centralize consent capture and manage data subject request intake tied to web interactions.
Deployment focused on web-facing instrumentation and a privacy orchestration layer, using DataGrail to register consent signals, maintain a data inventory derived from site interactions, and automate data subject request workflows. Configuration emphasized policy mapping, data discovery and cataloging capabilities, and workflow automation to route intake to accountable teams.
The implementation scoped DataGrail to support privacy operations across legal, customer service and product teams, establishing role based governance, standardized intake processes and request handling workflows. DataGrail is integrated with the Fanatics Collect website for consent signal capture and request initiation, providing a centralized record of processing activities to support ongoing Governance, Risk and Compliance operations.
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Labster, ApS | Professional Services | 100 | $10M | United States | DataGrail | DataGrail | Governance, Risk and Compliance | 2023 | n/a |
In 2023, Labster, ApS implemented DataGrail as a Governance, Risk and Compliance solution to automate data subject request processing and to provide live data mapping and automated data discovery across its global SaaS and partner ecosystem. The deployment was targeted to support legal, IT and security teams and to centralize DSR orchestration for Denmark and global operations.
The implementation used DataGrail Data Subject Request Management and DataGrail Live Data Map capabilities to standardize intake, routing and fulfillment workflows for privacy requests and to maintain a persistent, searchable inventory of personal data flows. Configuration emphasized workflow automation, templated responses, role based approvals and scheduled discovery to reduce manual case handling and accelerate request resolution.
Architecturally the solution relied on API and connector based discovery to instrument Labster's SaaS stack and partner integrations, producing live mapping and attribute level data lineage for investigators and responders. Operational coverage included legal, IT and security functions, enabling coordinated response processes and centralized case tracking across Denmark and global sites.
Governance was reoriented toward a centralized DSR workflow and audit trail, embedding DataGrail for request intake, evidence collection and fulfillment governance. The deployment reduced DSR processing from hours to minutes, as reported in the case study.
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nCino | Banking and Financial Services | 1833 | $541M | United States | DataGrail | DataGrail | Governance, Risk and Compliance | 2025 | n/a |
In 2025 nCino deployed DataGrail for Governance, Risk and Compliance on its public website to centralize privacy controls for customer facing web interactions. The deployment positions DataGrail as the primary system for managing consent capture, data subject request intake, and automated routing of web generated privacy events into operational workflows.
DataGrail was configured to surface data discovery and data mapping outputs tied to web forms and consent banners, and to operationalize subject rights automation and consent management capabilities consistent with Governance, Risk and Compliance tooling. The implementation emphasizes capability-driven modules including data discovery, subject access and deletion workflows, and consent lifecycle management, with DataGrail providing the orchestration layer between web inputs and internal privacy processes.
Governance and operational processes were redefined to route website privacy events into centralized handling, enforcing documented workflows for request triage and fulfillment under the Governance, Risk and Compliance remit. nCino DataGrail Governance, Risk and Compliance integration on the website establishes a single source for privacy operations related to public web interactions and aligns web captured consent and subject rights activity with corporate compliance workflows.
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