List of DATANUUM Customer Feedback Customers
Since 2010, our global team of researchers has been studying DATANUUM Customer Feedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DATANUUM Customer Feedback for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DATANUUM Customer Feedback for Customer Engagement include: Patterson Building Group, a Australia based Construction and Real Estate organisation with 120 employees and revenues of $134.0 million, I Style Computers, a United Arab Emirates based Retail organisation with 90 employees and revenues of $10.0 million, Eggspectation Restaurant, a United Arab Emirates based Leisure and Hospitality organisation with 60 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using DATANUUM Customer Feedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DATANUUM Customer Feedback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eggspectation Restaurant | Leisure and Hospitality | 60 | $3M | United Arab Emirates | DATANUUM | DATANUUM Customer Feedback | Customer Engagement | 2023 | n/a |
In 2023, Eggspectation Restaurant implemented DATANUUM Customer Feedback to capture guest feedback and run loyalty and omnichannel engagement across its UAE restaurants, deploying a Customer Engagement solution focused on real-time guest interaction. The DATANUUM Customer Feedback implementation emphasized feedback capture, loyalty management, omnichannel messaging orchestration, dynamic dashboards, and automated escalation workflows for negative guest experiences.
The CRM and customer engagement deployment covered Eggspectation's UAE restaurant footprint and supported marketing and operations teams by centralizing guest profiles, surfacing incident escalations, and enabling dashboard-driven response processes. According to the vendor case study DATANUUM Customer Feedback delivered an 18% retention increase and a 6% uplift in average order value, outcomes reported by the vendor.
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I Style Computers | Retail | 90 | $10M | United Arab Emirates | DATANUUM | DATANUUM Customer Feedback | Customer Engagement | 2024 | n/a |
In 2024, I Style Computers implemented DATANUUM Customer Feedback, deploying a Customer Engagement solution across its United Arab Emirates retail estate. The DATANUUM Customer Feedback implementation centralized omnichannel loyalty, guest feedback collection and CRM-driven engagement to enable real-time activation of customer data. The deployment aimed to unify in-store capture and digital touchpoints into a single customer profile for improved engagement orchestration.
Configuration emphasized loyalty management, feedback capture workflows and automated engagement triggers aligned with Customer Engagement platform capabilities. The implementation supported real-time activation of customer segmentation and targeted messaging, and captured guest feedback at point of sale and through post-transaction channels. Work included CRM data harmonization and orchestration of engagement workflows to operationalize responses to feedback.
Operational scope covered I Style Computers stores across the UAE and impacted marketing, store operations and customer service functions. Rollout was executed as an omnichannel program to synchronize loyalty and feedback processes across physical stores and digital channels. Governance adjustments aligned CRM ownership between marketing and store operations to manage feedback response workflows and loyalty entitlements.
Per the vendor case study, the Customer Engagement work produced a reported 50% increase in average order value for returning customers and higher returning rates. Those outcomes are attributed in the case study to real-time activation of customer data and the omnichannel loyalty and feedback collection enabled by DATANUUM Customer Feedback.
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Patterson Building Group | Construction and Real Estate | 120 | $134M | Australia | DATANUUM | DATANUUM Customer Feedback | Customer Engagement | 2016 | n/a |
In 2016, Patterson Building Group implemented DATANUUM Customer Feedback. DATANUUM Customer Feedback was deployed as a Customer Engagement application to formalize client feedback capture and to centralize service issue intake across project delivery and client services teams.
The implementation emphasized category-aligned capabilities, including survey automation, form-based feedback intake, structured response routing and consolidated reporting for stakeholder visibility. Configuration focused on configurable feedback forms and reporting dashboards to support project managers and client relationship owners, and on workflow rules for case creation and escalation consistent with Customer Engagement functional workflows.
Rollout targeted project delivery, client services and site teams across Patterson Building Group operations in Australia, with governance centered on feedback handling procedures, role based access controls and defined escalation paths to ensure consistent resolution tracking. Operational ownership was aligned to project management and client services functions to embed feedback loops into ongoing site delivery processes.
Patterson’s broader application estate includes Cheops for project financial management, job costing and forecasting, with Cheops Invoice Scanning, payroll and Smart Forms added to support a paperless workflow. Those Cheops additions reduced manual invoice processing, improved subcontractor payment reporting and allowed finance staff to focus on analysis rather than data entry.
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